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New Postal Pulse survey option offered

Someone typing on a computer keyboard.
Bargaining employees can now complete the Postal Pulse survey online.

Bargaining employees will soon receive a hyperlink that will allow them to complete the Postal Pulse survey at a USPS computer while on the clock.

“We want to make it as easy as possible for employees to let their voice be heard,” said Employee Engagement Executive Director Kelvin Williams. “Employees can use the link to go online and share their feedback.”

To take the survey online, follow these steps:

  • Visit http://www.gallupmail.com/survey/uspssurvey.gx and select “Help.”
  • You will be prompted to enter your employee identification number (EIN). Type your EIN in the space provided and select “Enter.” (If you don’t know your EIN, contact your local Human Resources office.)
  • You will receive an access code. Write down the code and select “Next.”
  • You will be prompted to enter your access code. Type your code in the space provided and select “Begin survey.”

If you need help, email Gallup, the organization that conducts the survey, at q12help@gallupmail.com or call 800-788-9987.

The survey has 13 questions and takes about 3-5 minutes to complete.

All responses are confidential. Gallup doesn’t share individual completed surveys with USPS.

Bargaining employees previously received paper copies of the survey. These employees may still complete the paper surveys if they choose.

The deadline for all surveys was recently extended to Monday, March 28.

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