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Package push

The Postal Service is making major investments and testing new delivery concepts to support its fast-growing package business, CNBC reported last week. More than 20 machines that can sort 6,000 parcels an hour are being deployed to USPS facilities across the nation, reporter Morgan Brennan told viewers in the first of two reports May 8. […]

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Bearly famous

The Capitan, NM, Post Office is celebrating Smokey Bear’s 71st birthday with a commemorative postmark.The free postmark features an image of the iconic mascot wearing his familiar park ranger hat. Smokey Bear was created in 1944 to raise public awareness of the dangers of forest fires and how to prevent them.“We’re proud to be able […]

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PMG Sustainability Excellence Award

Would you like to commend Postal Service projects or groups that are successfully recycling, conserving energy, reducing waste or saving water?The Postmaster General Sustainability Excellence Award honors teams that help create sustainable postal workplaces. Nominations for this year’s award are due by Wednesday, July 1. Visit the 2015 nominations site for details on the awards […]

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Special celebration

The Postal Service dedicated a Special Olympics World Games stamp May 9 at a regional competition in Irvine, CA. Pacific Area VP Dean Granholm spoke during the ceremony and praised Special Olympics as an organization that “has changed the world by creating opportunities for children and adults with intellectual disabilities.” There are almost 5 million […]

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Clifford Streit, Canton, NY

Canton, NY, Letter Carrier Clifford Streit noticed a customer hadn’t collected mail in several days. He alerted a neighbor, who contacted the customer’s family. Relatives entered the house and found the woman in dire need of medical care. She was taken to a hospital, where she recovered. Doctors credited Streit with saving her life. […]

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Call of duty

Postal Service employees in Baltimore say they were proud to keep the mail moving despite recent unrest in the city. “I came to work to deliver to my customers because it’s my duty to provide them service,” said Letter Carrier Britt Danik, who works at Druid Station, located in one of the neighborhoods that experienced […]

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Satisfied customers

The public is overwhelmingly satisfied with mail delivery, ranking it higher than any other government service, according to a new Gallup poll. Of 20 services included in the survey, mail delivery ranked first with 90 percent of the public satisfied. Satisfaction with national parks ranked second (73 percent), followed by the federal response to natural […]

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USPS financial results

In fiscal 2015’s second quarter (Jan. 1-March 31), the Postal Service’s operating revenue increased $223 million, or 1.3 percent, when compared to the same period one year earlier. The net loss was $1.5 billion compared to $1.9 billion a year ago. The operating revenue increase was driven by 14.4 percent growth in shipping and package […]

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Accounting help

Online Accounting Help allows you to seek and find answers to common questions. This tool, located on the Accounting site, also provides resolutions for accounting-related matters, including stamp stock, banking, money orders, claims, accounts payable, travel and payroll. […]

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Troy Trull, Somerset, KY

As Somerset, KY, Letter Carrier Troy Trull approached a house to deliver mail, he noticed smoke coming from the garage and heard someone calling for help. Trull found a neighbor pulling an injured man from the burning garage. Trull helped the neighbor get the man to safety then called 911. Emergency responders took the man […]

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Postal Bulletin

The Postal Bulletin’s latest issue highlights U.S. passports, which can be obtained through many Post Offices. The article offers international travel tips too. The April 16 edition also includes a statement from Human Resources on diversity and inclusion, along with a poster to help promote this year’s Stamp Out Hunger Food Drive, to be held […]

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Revenue protection

USPS is rolling out new technology that electronically validates postage payment of business mailings, part of a DRIVE initiative to better protect Postal Service revenue. The technology, known as seamless acceptance, quickly and efficiently confirms that business mailers have paid the correct postage when they enter mail at Business Mail Entry Units (BMEUs) and Detached […]

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Happy returns

Taxpayers across the nation flocked to Post Offices to mail their returns April 15 — and USPS employees were there to help. Although most taxpayers now file returns online, many procrastinators still rely on USPS. More than 40 Post Offices offered extended hours, including some locations that set up drive-through collection points. The Postal Service […]

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Crime Victims’ Rights Week

USPS and the Postal Inspection Service will once again highlight National Crime Victims’ Rights Week, to be observed April 19-25 this year. The Department of Justice organizes the annual event, which aims to raise awareness of victims’ rights and the services available to them. This year’s theme, “Engaging Communities, Empowering Victims,” reflects the progress made […]

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Surrendering to history

Two descendants of Civil War officers joined USPS officials on the steps of the Appomattox, VA, courthouse for the April 9 dedication of the last two stamps in the Civil War Sesquicentennial series. One stamp depicts the decisive Battle of Five Forks, often called “the Waterloo of the Confederacy.” The second stamp shows Confederate Army […]

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Building loyalty

Employees should strive to resolve customers’ complaints to their satisfaction, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video.“The customer’s experience is not only about how we treat customers when things go right. It’s also about how we treat customers when our service fails to meet their expectations,” Nemec […]

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Higher learning

Looking to advance your education?The Postal Service has teamed with Capella University and DeVry University to offer discounted tuition to employees and their immediate family members. Capella’s FlexPath program lets you apply what you’ve learned on the job toward your degree. Capella is one of the first online universities to offer this program, which allows […]

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