What did you think of Link’s recent profile of Anthony Puccio, the New York City letter carrier who has about 4,200 hours of accumulated sick leave? How about the recent report about the Postal Service’s efforts to serve customers returning unwanted holiday gifts through the mail? Did you learn anything from the “Best Practices” article […]
The Postal Service released the 12th and final stamp in its Celebrating Lunar New Year series last week. Here are some things you may not have known about the holiday. 1. Lunar New Year is the most important holiday in many Asian cultures. In some countries, the celebration lasts several days and kicks off with […]
Acting Customer Services Manager Tanya Jackson and Lead Retail Associate Leon Livengood were recently on duty in Portland, OR, when a customer experienced a medical emergency. When Livengood noticed that the customer was in distress, he requested assistance from Jackson, who found that the woman was turning blue, had stopped breathing and had no detectable […]
I enjoy “Heroes’ Corner,” “The List” and the other regular features in Link. […]
Northeast Area Vice President Edward F. Phelan Jr. will retire Feb. 3 after 39 years with USPS. Postmaster General Megan J. Brennan, who announced Phelan’s retirement in a memo this week, praised his “exceptional contributions” to the organization. “He has been a highly effective postal executive, and an excellent colleague and mentor to those who […]
You have more time to show some love. The deadline for the Combined Federal Campaign (CFC), the federal government’s annual workplace charity drive, has been extended to Friday, Feb. 8. The U.S. Office of Personnel Management, which oversees the campaign, is giving federal workers more time to contribute due to the government shutdown. The CFC […]
The Postal Service wants employees to dress warmly when working outside this winter. Here are some tips: • Layer up. Each layer provides insulation and acts as a barrier from the cold to help retain body heat. Avoid pure cotton, linen or similar materials because they retain moisture and can cause you to become colder. • […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. True or false: Increasing the number of Informed Delivery subscribers will encourage more businesses to add interactive content to Informed Delivery emails, thereby boosting USPS revenue and the value […]
Frances Laskowski, a senior field sales representative in South Jersey District, was on the road in Delaware for work last fall when she encountered a woman in distress on a bridge. Laskowski saw the woman climbing over a railing, so she immediately pulled over, called 911 and rushed to her side — joined by a […]
Link has great stories of USPS employees who do good work. […]
Martin Luther King Jr. Day, a federal holiday that marks the civil rights leader’s birthday, will be observed Monday, Jan. 21. Here are five things you may not have known about his life. 1. King’s birth name wasn’t “Martin.” He was named Michael at birth, but his father later changed his name to Martin, possibly to […]
If your department is being audited by the Office of Inspector General (OIG) or the Government Accountability Office (GAO), you should contact the USPS Corporate Audit and Response Management (CARM) team. The Postal Service cooperates with OIG and GAO, two independent agencies that review federal spending and performance. However, CARM must coordinate the postal response […]
The Postal Service has improved its Green Initiative Tracking Tool (GITT) to provide users with real-time data on sustainability performance metrics at the national, area, district and facility levels. The tool also helps users plan and track facility-level sustainability projects. For instance, GITT ranks districts based on recycling revenue, as well as costs for trash […]
Getting into shape can be fun, especially when you do it with others. Asset Management employees across the nation are walking, participating in weight loss challenges and taking other steps to help improve their health. “It’s about getting people moving,” said Asset Management Manager Tamie Hollar, who supervises more than 430 employees in Atlanta; Washington, […]
USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]
Although I joined the Postal Service only a few months ago, I’m constantly inspired when I read Link. The “Heroes’ Corner” stories, on occasion, cause me to tear up. […]
If you’re a Postal Service employee, you’re expected to comply with the federal government’s principles and standards of ethical conduct. If this is news to you, don’t worry. USPS wants to help you understand the rules and how to follow them. Throughout 2019, the organization will educate employees about the rules, which include the 14 […]
Erica Brix has been appointed Great Lakes Area’s vice president, a position she has held on an acting basis for the past year. Brix oversees all operations, marketing and customer service in the area, which has more than 36 million customers in five states; more than 77,000 employees; and an operating budget that exceeds $7 […]
The Postal Service wants employees to take precautions to avoid frostbite, hypothermia and other winter health hazards. Here’s what you should know: • Frostbite is dangerous. Frostbite, damage to body tissue, creates a loss of feeling or pale appearance in the extremities, such as fingers, toes, ear lobes and the tip of the nose. Symptoms can […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. About how many return delivery units does the Postal Service operate across the nation? a) 167 b) 1,670 c) 16,700 d) 16.7 million 2. Who said, “Negative news damages […]
I enjoyed reading “Stage presence,” the story about heroic USPS employees joining Postmaster General Megan J. Brennan as she rang the closing bell at the Nasdaq stock exchange. […]
Letter Carrier Donna Bratton was recently delivering mail at an apartment complex in Miami when a customer holding an infant ran up to her. “My baby can’t breathe!” the woman exclaimed. While 911 was called, Bratton performed CPR and revived the girl. Emergency responders soon arrived and took over. The child was hospitalized. […]
Israel Lopez is thankful for the help his family received from a Combined Federal Campaign (CFC) charity eight years ago. In 2010, Lopez’s 6-week-old son, Alex, developed a viral infection that led to a week-long stay at the Cleveland Clinic. Lopez, a Cleveland letter carrier, and his wife, Leeanna, didn’t want to leave the hospital, […]
USPS passport facilities can continue to provide services to customers as normal during the federal government shutdown. The U.S. State Department is still processing passport applications, the agency announced last week. Processing times remain 4-6 weeks for routine service and 2-3 weeks for expedited service. The Postal Service is encouraging employees to provide passport acceptance […]
If you have a travel card through the Postal Service, you can register the card on the CitiManager site. This will allow you to view your account information, view statements and balances, update your alerts and perform other self-service tasks. To register, you’ll need your card number, account name and address. The account name, address […]
The Postal Service will dedicate Hearts Blossom, this year’s Love stamp, in Puerto Rico on Thursday, Jan. 10. Here are some facts about the island. 1. Puerto Rico has a rich history. Christopher Columbus claimed the Caribbean island on Spain’s behalf in 1493. At the time, the island was inhabited by Taíno Indians. Spanish explorers […]
Link is very interesting and informative. I particularly appreciate the background stories about stamp releases. I use the information as selling points for customers, which has helped increase my stamp sales. […]
Rural Carrier Zene Vanleeuwen recently responded to two emergencies she encountered while delivering mail in West Point, GA. One day in October, Vanleeuwen heard an older customer screaming for help. She soon discovered that the woman had been stranded outside for several hours after falling and breaking her arm while taking out trash. Vanleeuwen alerted […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. True or false: Failure to comply with Surface Visibility scanning procedures will undermine data provided by the new Mail Condition Visualization (MCV) module. a) True b) False 2. Which […]
The Postal Service wants employees to drive safely during the winter, a time of year that presents unique challenges. Here are some tips: • Allow yourself extra time to stop and turn. Slow down well in advance of traffic lights, traffic signs and intersections. • Leave extra space between your vehicle and other traffic. Reduce speed and increase […]