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Call her ‘Mom’

Kim Garrison is fondly called “Mom” by her Postal Service co-workers. She appreciates the compliment. “I like to take care of people. It’s in my nature. It’s just who I am,” said Garrison, an Anchorage, AK, letter carrier who credits her nurturing personality to being raised with five siblings. When she’s not delivering mail, Garrison, […]

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‘Exceptional service’

Letter Carrier Robert Haun was delivering mail on a spring day in Palmer, AK, when he came upon an older customer lying in a street. Haun stopped to assist the man, whose wife was standing nearby calling 911. She told the Postal Service employee her husband had collapsed, and finding no signs of breathing or […]

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Summer learning

When Yehna Bendul began an internship with the Postal Service’s marketing department in June, she wasn’t sure if the work would be applicable to her international affairs studies. After working on projects to improve customer service in Western Area districts, however, Bendul, who’ll be a senior this fall at George Washington University in Washington, DC, […]

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Acting VP announced

Angela Curtis has been appointed Eastern Area’s acting vice president. The area is home to more than 50 million customers in Pennsylvania, Ohio, Tennessee, West Virginia, Delaware, Kentucky and portions of New Jersey, New York, Virginia and Indiana. Eastern Area has more than 85,000 employees who work in 35 processing and distribution centers, four national […]

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Apps on tap

USPS is reminding employees that several features were recently added to My App Box, an online tool that allows users to access more than 430 applications. The My App Box version 5.0 upgrade rolled out to Postal Service computers in April. Among the new features is a “Recommended Apps” tab that provides personalized suggestions based […]

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The rex files

To help mark the release of the Tyrannosaurus Rex stamps this week, here are five facts about the fearsome creatures. 1. The name Tyrannosaurus rex comes from Greek and Latin. “Tyrannosaurus” is Greek for “tyrant lizard,” and “rex” means “king” in Latin. So Tyrannosaurus rex was the “tyrant lizard king.” Dinosaurs were not actually lizards […]

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To serve and protect

Retail Associate Terry Ball was recently on duty in Anthony, KS, when he grew concerned about an older customer who purchased money orders totaling $3,000 and said he needed to mail them to claim lottery winnings. Ball advised the man to keep his funds, and postal inspectors were notified of the suspected scam attempt. The […]

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Pass it on

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blanks: Post Offices accepted more than (blank) passport applications during fiscal 2018, generating (blank) in revenue. a) 6.5 million, $164.9 million b) 6.8 million, $204.6 million […]

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Good old summertime

The recent dedication of the State and County Fairs stamps is highlighted in a new Postal Service video. “From concerts and carnival rides to contests that award the growers of the largest pumpkin, fairs have something for everyone,” USPS Chief Operating Officer David Williams says in the video. The four State and County Fairs stamps […]

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Are you prepared?

The Postal Service is reminding employees about hurricane season, which runs each year from June 1-Nov. 30. Most coastal areas are subject to hurricanes. The storms can cause high winds, heavy rain, flooding and other dangerous conditions. Take these steps to prepare: • Complete a personal preparedness plan that includes a household inventory and the […]

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Home safe

Rural Carrier Laurel Jansen was delivering mail on a spring afternoon in Dorr, MI, when she spotted a 6-year-old boy walking alone after getting off a school bus. Worried for the lad’s safety, Jansen offered to accompany him to his home. When they got there, he was locked out. The Postal Service employee called the […]

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Laurie Allsup, Menlo, IA

I really loved “Fours legs, all heart,” the headline used for the coverage of the Military Working Dogs stamp dedication ceremony. The bond between handler and canine can never be fully understood until you have experienced it firsthand. […]

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‘Seems like yesterday’

When Joshua Dial began his postal career in 1969, the minimum wage was $1.30 an hour and gasoline cost about 35 cents a gallon. “It seems like yesterday,” said Dial, a learning development and diversity specialist for Capital Metro Area’s Mid-Carolinas District. Dial’s colleagues recently marked his milestone with a surprise celebration at the Charlotte, […]

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Recycling update

Recycling update. The proper procedures for recycling used batteries and lamps are outlined in the Sustainable Facility Update’s latest edition. The article explains that many batteries and lamps can be recycled through a new mail-back option. Instructions on bulk pickups are also described. In addition, the newsletter has the latest area rankings, including savings in […]

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In equal measure

To help mark Women’s Equality Day on Monday, Aug. 26, here are five facts about the voting rights movement that inspired the annual commemoration. 1. Women’s Equality Day honors the ratification of the 19th Amendment to the Constitution. Ratified Aug. 18, 1920, the amendment codified the idea of universal suffrage and granted women the right […]

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Ring of fire

Letter Carrier Daniel Colon was delivering mail in Damascus, MD, on a weekday in May when he spotted a vehicle on fire in customer Kani Bassey’s driveway. With flames spreading to the garage, Colon rushed to the front door and rang the Wi-Fi video doorbell as he heard dogs barking inside the home. After connecting […]

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Flying high

The Postal Service’s release of a stamp honoring former President George H.W. Bush in June brought back a lot of memories for one retail associate in Maricopa, AZ. Bush, who served as the 41st president from 1989-1993, died last fall at age 94. During his time in office, Randall “Buck” Brawner was serving in the […]

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Buy bye

The Postal Service is planning to introduce a new version of its eBuy purchasing system. The new system — eBuy Plus — will be available in February 2020. Optimized for the latest internet browsers, eBuy Plus will feature an intuitive interface, advanced reporting tools and updated search engine capabilities designed to improve the user experience. […]

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Dedicated dogs

Labrador retrievers’ keen ability to find things are put to good use in the U.S. armed forces, a new Postal Service video shows. The dogs have a highly evolved sense of smell, which makes them good at detecting drugs, explosives and people. “These dogs are definitely bred to work, so what we do here is […]

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Opportunity knocks

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. The Postal Service will hold a career conference from Aug. 17-18 for employees interested in jobs at USPS headquarters in Washington, DC. Where will the conference take place? a) […]

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Down and outside

Rural Carrier Associate Courtney Willigar was recently delivering mail on an isolated dead-end road in Monticello, ME, when she spotted an older customer who had fallen outside his home. The man was being assisted by his sister, who was struggling to get him on his feet. Willigar stopped to help the duo, and with her […]

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No endorsements

USPS wants employees to remember the rules on endorsing non-postal products, services and business endeavors. Due to the nature of the Postal Service’s business, private organizations might seek to further their interests by requesting an endorsement from a USPS employee. However, under federal ethics guidelines, these types of endorsements aren’t permitted. The rules state that […]

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Combat canines

A new Postal Service video shows how Dutch shepherd dogs help members of the U.S. armed forces complete a variety of missions. The dogs offer superior bomb detection and patrol capabilities. “They’re known as a reliable dog [and] are intelligent and active. They just want to please their handler,” Air Force Staff Sgt. Angel Flores […]

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A year and change

Here’s a look back at 1969, a year packed with pivotal events — including a few that inspired recent stamp releases. 1. We said hello to one president and goodbye to two others. Richard Nixon was sworn in as president Jan. 20, succeeding Lyndon Johnson. Dwight Eisenhower, who served as president from 1953-1961, died March […]

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World-class service

Millions of Americans are vacationing around the world this summer — and more than a few of those trips were made possible by the Postal Service. USPS accepts millions of passport applications each year, making passports an important part of the organization’s efforts to grow revenue. Post Offices accepted more than 6.8 million passport applications […]

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Heart smart

Postal Support Employee Debra Carver and Letter Carrier Jeffrey King were recently on duty in Louisville, KY, when a colleague, Rural Carrier Gary Curlee, collapsed. While 911 was called, Carver, King and others rushed to the scene to aid Curlee, who had gone into cardiac arrest. Carver and King performed CPR on Curlee until paramedics […]

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