Rural Carrier Douglas Branham was recently delivering mail in Dry Branch, GA, when he spotted a 5-year-old boy alone on a roadside. Branham stopped to check on the boy, who said he’d been dropped off there by his father. The Postal Service employee called 911 and stayed on the scene until emergency responders arrived. It […]
John Marrinan, the Melville, NY, mail processing clerk featured in “Lost loot,” is a shining example of a USPS employee. By finding and returning $5,000 that was accidentally mailed, he reminds us of the importance of checking each mailpiece before placing it in a recycle container. […]
The Postal Service wants to ensure employees have opportunities to discuss their career development with the managers who directly oversee them. To help facilitate this, the organization has introduced Career Conversations, a feature in the HERO portal that allows employees to initiate career-oriented discussions and take greater control over their careers. By requesting career conversations […]
USPS doesn’t just deliver mail and packages. The organization strives to deliver excellent customer service, too. This is one of the Postal Service’s four core strategies, along with engaging, equipping and empowering employees; innovating; and investing in the future. Delivering world-class experiences is a big job. After all, virtually everyone receives mail, which means virtually […]
To help mark the release of the latest Purple Heart Medal stamp, here are some facts about the oldest military decoration in the world in present use. 1. The Purple Heart medal was created by George Washington. In 1782, Washington, who was then commander in chief of the Continental Army, created the Badge of Military […]
Jackson, MI, Letter Carrier Martha Olsen likens her good health to winning the lottery. So when she learned of a fellow Michigander named Dan who was searching for a kidney donor last year, Olsen decided she wanted to share the wealth. The Postal Service employee didn’t know Dan, but she was moved by his social […]
Keep up the great work, Link. […]
The following message from Postmaster General Megan J. Brennan was distributed to USPS employees Oct. 16, following her retirement announcement: Today I am announcing my retirement from the U.S. Postal Service, effective Jan. 31, 2020. When I was appointed Postmaster General, I made a commitment to the Board of Governors that I would serve for […]
Santa Claus will get a helping hand from the Postal Service again this year. Operation Santa, the annual USPS program that allows employees and customers to aid families in need by “adopting” their letters to St. Nick and granting their holiday wishes, will run from Nov. 18-Dec. 20. The program will have a new website: […]
USPS wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile devices. The […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. According to a Postal Service announcement last week, what will be the price of a First-Class Mail Forever stamp next year? a) 53 cents b) 54 cents c) 55 […]
Letter Carrier William Hughes Jr. was recently delivering mail in a Bozeman, MT, neighborhood when he saw a boy on a scooter who was being attacked by two dogs. Hughes rushed to the boy’s aid and safely repelled the animals. The Postal Service employee helped the boy get home, then called animal control to report […]
Toledo OH, Retail Associate Nicole Bugaj, featured in the article “Gift of life,” demonstrates courage and selflessness in her willingness to donate a kidney to an ill 3-year-old. She’s amazing. […]
The spine-tingling fun of the Halloween season was celebrated during the Oct. 11 dedication ceremony for the Spooky Silhouettes stamps. “These commemorative Forever stamps highlight the fact that Halloween is the only time of year that we can delight in the things that scare us. The creepy. The eerie. The mysterious. The frightful things that […]
The Postal Service is inviting employees to submit nominations for its fourth annual Engagement Leader of the Year Awards. The program, also known as the ELOY Awards, honors leaders who are involved, enthusiastic and committed to improving their workplace environments. USPS leaders will be recognized at the district, area and headquarters levels, culminating with two […]
Rural carriers, like all Postal Service employees, make unique contributions to the organization’s business. As the job title implies, rural carriers traditionally serve in rural communities, as well as suburban areas and even some urban centers. This helps USPS to fulfill its “universal service obligation” to serve all customers in the United States. The history […]
The new mural in Washington, DC, honoring USPS retiree Roger “Buck” Hill is the latest example of a postal-themed public art project. Here are six others. 1. “Statue of the Mail Carriers.” This Milwaukee artwork stands near the site where the National Association of Letter Carriers was formed in 1889. The artist sculpted the bronze […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Which of the following topics were discussed during the recent National Postal Customer Council Week? a) Informed Delivery b) Informed Visibility c) A new marketing campaign for the mailing […]
Letter Carrier David Rink was making deliveries last winter in Adrian, MI, when he grew concerned that mail was accumulating for a customer, Luvisa Cousino, who normally emptied her mailbox daily. Rink alerted a neighbor, and they both checked on Cousino, whom they soon heard weakly crying out for help. The Postal Service employee and […]
The world needs more people like Meredith Taylor, the Kenna, WV, retail associate who fostered a homeless teenager and helped him graduate high school. […]
When Destiny Dixon attended a recent Greater South Carolina District career conference, she didn’t expect to be chosen to work alongside her boss — for a day at least. Dixon, a Columbia, SC, letter carrier, received a ticket during the conference. When its number was called, she learned the prize was a “shadow day” with […]
The Postal Service is offering suggested mail-by dates for customers who want to send holiday letters and packages to diplomatic and military service members overseas. The dates are listed in an Oct. 8 news release, along with details on ordering free military care kits and guidelines for addressing packages to Army/Air Post Offices, Fleet Post […]
Stamps are small, but they have a big effect on the Postal Service’s bottom line. For more than 170 years, the organization has issued stamps that honor the nation’s history, heroes and heritage. Stamps aren’t just miniature works of art, though. They’re also a unique product that generates revenue for the Postal Service. Customers once […]
To help mark Breast Cancer Awareness Month in October, here are some facts about the disease and the Postal Service’s contributions to the fight against it. 1. Breast cancer is a disease in which cells in the breast grow out of control. There are different kinds of breast cancer, such as invasive ductal carcinoma, in […]
Rural Carrier Tammy Covietz was recently delivering mail to an older customer’s home in Jordan, MN, when the man fell while walking to the front door. Covietz promptly administered first aid to the customer, whose head was bleeding. At the man’s request, the Postal Service employee called his daughter, then comforted him until family members […]
“Saving Skippy,” the article about the injured Pomeranian mix rescued by Wilmington, DE, Letter Carrier Laura Domnick, brought tears to my eyes. Life is so full of miracles. […]
In honor of firefighters who have died in the line of duty, postal facilities that fly the flag at all times, and those that are open Sundays, should fly the flag at half-staff Sunday, Oct. 6, which is National Fallen Firefighters Memorial Service Day. USPS facilities that fly the flag at all times and are […]
Amy Tackett was in a tough spot a decade ago when her son, Elijah, was born 13 weeks early. Tackett, a USPS retail associate in Printer, KY, lived more than two hours away from the hospital, so traveling back and forth to visit him posed a significant hardship. When a nurse told her about Ronald […]
My name is Mark Roche and I’m a tractor-trailer driver in Milwaukee. I transport mail between Lakeland District postal facilities within the area surrounding the Milwaukee Processing and Distribution Center. Following the set schedule for each run is of great importance to me. It’s up to me to get the mail delivered on time once […]
Are you ready for flu season? According to the Centers for Disease Control and Prevention (CDC), individuals 6 months of age and older should get a flu vaccine each year. All Federal Employees Health Benefits (FEHB) plans cover flu shots at no cost to Postal Service employees. The CDC also encourages people to learn more […]