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Best that he can do

Rural Carrier Arthur Corey had just delivered a package to a residence in Green Bay, WI, one day last year when he spotted something amiss as he drove away. Customer Pat Van Dyke slipped as she went to retrieve the package, and Corey saw her through a storm door, sprawled out on the floor. Corey […]

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Kimberley Jackson, Greensboro, NC

With the 50th anniversary of Postal Reorganization Act, highlighted in the article “On hand for history,” we are reminded that U.S citizens here and abroad rely on us to perform our duty in the manner we have for more than 200 years. No other agency or private company can provide service like postal employees, who take […]

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Delivering for the nation

USPS has released a television commercial that celebrates the organization’s employees and their commitment to serving customers during the coronavirus pandemic. The 30-second spot — “Certainty 2,” a follow-up to a commercial that debuted in the spring — shows real-life employees working to make deliveries happen. “We live in uncertain times,” the narrator says. “However, […]

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To the letter

An educational publisher, an Illinois library and a local Post Office came together this summer to promote literacy through letter writing. The Eureka Public Library’s summer reading program encouraged young readers to become writers by sending letters of encouragement to teachers, grandparents, veterans, nursing home residents or long-distance friends. The kids were encouraged to use […]

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Last chance

USPS employees who haven’t completed the Postal Pulse employee survey must do so before Friday, Sept. 4, at 11:59 p.m. EDT. The survey, which began last month, is a tool to help the Postal Service become a better place to work. It takes about five minutes to complete the survey, which has 14 questions and […]

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Partnership for Growth Award

The Postal Service has honored Poshmark with its prestigious Partnership for Growth Award. Poshmark, a social commerce platform for retailers and shoppers, uses technology to help people build thriving retail businesses. In a statement last week, the Postal Service said the company “embodies forward-thinking, innovative solutions and has made significant achievements to excel in the […]

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Good, clean work

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Approximately how many custodians belong to the Postal Service workforce? a) 137 b) 1,370 c) 13,700 d) 137,000 2. True or false: USPS employees shouldn’t create and post their own posters […]

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Dramatic shifts

The Postal Service is continuing to experience dramatic shifts in its business due to the coronavirus pandemic, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. Quarantines, stay-at-home orders and travel restrictions have affected customers and businesses, leading to deep declines in First-Class Mail and Marketing Mail volumes during fiscal year […]

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Express yourself

Larry Garrett never misses his opportunity to participate in the Postal Pulse. The Manassas, VA, letter carrier completes the USPS employee survey every year. “The survey provides a good avenue of communication between employees and management,” he says. The Postal Service encourages all employees to follow Garrett’s lead and participate in the survey. The latest […]

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Are you ready?

September is National Preparedness Month, a reminder that emergencies can happen anytime, anywhere without notice — and that the time to prepare is before a disaster happens. Before a natural disaster or another emergency strikes at work, it’s important for Postal Service employees to know their facility’s emergency action plan. Talk to your manager or supervisor if […]

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Cholesterol management

September is National Cholesterol Education Month, a time to learn more about cholesterol and how it affects your health. Cholesterol is a waxy, fat-like substance found in the body and meat, seafood, dairy, eggs and other food products. Lifestyle behaviors, family history and health conditions, such as diabetes and obesity, can adversely affect cholesterol levels. […]

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RCAngel

Rural Carrier Associate Jacqueline Rimmer was delivering mail on a rainy day last winter in Stone Mountain, GA, when she spotted a 93-year-old woman lying on the ground in a wooded area near her home. Rimmer rushed to check on the woman, who had fallen — sustaining cuts and bruises — and become stranded after […]

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Mary Dando, Indianapolis

I loved “On hand for history,” the article about Ursula Hennessy, the USPS worker who witnessed President Richard Nixon signing the landmark Postal Reorganization Act 50 years ago. It must have been wonderful for her to witness history in the making. […]

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Hurricane Laura

The Postal Service is responding to Hurricane Laura, one of the most powerful storms to strike the Gulf Coast in decades. The hurricane made landfall in Louisiana on Aug. 27, bringing torrential rain and damaging winds to the region. To protect employees and the public, USPS has suspended mail delivery and retail operations at several […]

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Honoring safety leaders

The Postal Service will soon honor districts that are role models in creating safe workplaces. The Safety Vision and Leadership Awards, which USPS introduced last year, will be presented again in the fall. The awards honor districts that exceed requirements in maintaining safe workplaces based on key criteria, such as reducing accident rates and improving […]

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That’s a wrap

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. The Postal Service plans to temporarily raise commercial domestic parcel product prices, beginning Oct. 18. When are the price increases slated to end? a) Dec. 27 b) Dec. 29 c) Dec. […]

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House hearing

Postmaster General Louis DeJoy and USPS Board of Governors Chairman Robert M. “Mike” Duncan testified before the U.S. House Committee on Oversight and Reform on Aug. 24. The title of the hearing was “Protecting the Timely Delivery of Mail, Medicine and Mail-in Ballots.” The USPS Newsroom website has the opening statement and full written testimony […]

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Doing your part

Judy Wingo-Stalinger wants to help Postal Service employees become environmentally aware. In her role as one of two managers who oversee regional environmental compliance and sustainability teams, Wingo-Stalinger helps USPS facility managers follow local, state and federal environmental rules and regulations. This includes a variety of responsibilities, including the proper management, storage and disposal of […]

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Mental well-being

Postal Service employees can participate in an upcoming webinar to learn the importance of mental well-being and suicide awareness. Suicide is a serious public health crisis that can have lasting and harmful effects on individuals, families and communities. The session, “Mental Well-being,” will be held Tuesday, Aug. 25, at noon EDT. GEHA, a not-for-profit provider […]

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Points of order

Postal Service customers’ penchant for exclamation points is on display in the latest “Thank You for the Thank-You’s” video. The video — the 19th in a series — shows photos of messages that USPS employees have received from thankful customers during the coronavirus pandemic. One photo near the end of the video shows a handmade […]

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New York minute man

Letter Carrier Patrick Twohig was delivering mail one day last fall in a Staten Island, NY, neighborhood when a 9-year-old boy ran up to him. The boy pleaded for help for his mother, who was unconscious in their residence. Twohig immediately called 911, followed the boy to the woman’s side and performed CPR on her […]

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New resources

The Postal Service has new resources to help employees learn about Premium Forwarding Service-Commercial (PFSC) and other special services products. The Product Management Special Services Blue page features several updates, including a PFSC dashboard. PFSC allows businesses to use Priority Mail Express and Priority Mail to forward mail in bulk on a daily, weekly or […]

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Peak preparations

The Postal Service wants to ensure facilities have sufficient supplies of personal protective equipment and other coronavirus pandemic-related material as the organization gears up for the peak delivery season in the fall. In a memo last week, USPS encouraged facility managers to use August and September to build their inventories for the end of the […]

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Displays of gratitude

The Postal Service has four new stamps honoring two simple words that can mean so much: “thank you.” The Thank You stamps, to be released Friday, Aug. 21, can be used to mail cards, notes and other expressions of gratitude. USPS is introducing the stamps amid renewed awareness of the importance of offering gratitude, including […]

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Revenue review

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which of the following is not one of the operating units established through the Postal Service’s recent restructuring? a) Commerce and Business Solutions b) Logistics and Processing Operations c) Processing and […]

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Susan Leopold, Eastwood, KY

I appreciated “Learning together,” the article about the Supervisor Mentorship Toolkit. I get excited when my mentees achieve their personal and professional goals. I also have a mentor for my own growth within the organization. I’m beyond grateful for his support and guidance. […]

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FSA reminder

The Postal Service is reminding employees that they can make changes to their flexible spending accounts (FSAs) through Aug. 29. FSA Feds, the organization that administers FSAs, is allowing changes during a 60-day period that began July 1. Changes are being permitted due to the coronavirus pandemic, although participants don’t need to be directly affected […]

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Dual-use boxes

Beginning Sept. 1, the Postal Service will no longer offer dual-use Priority Mail Express and Priority Mail boxes 1 and 2. The boxes were created to allow customers the option to mail packages using either Priority Mail Express or Priority Mail. The boxes also allowed customers to reduce the space needed to store packaging at […]

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Keeping cool

Van Singletary knows how dangerous heat exhaustion can be. “I’ve experienced it before and it isn’t pretty,” the Laguna Beach, CA, letter carrier says. “You don’t recover from heat exhaustion as quickly as you might think.” Laguna Beach — often featured on the TV series “Real Housewives of Orange County” — sometimes starts off with […]

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