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John Storto, Hartford, CT

I just read “Zero balance,” the recent article about Bonita Brown, whose student loan was forgiven under the Public Service Loan Forgiveness Program limited waiver. I, too, received forgiveness for my law school loans in February of this year. The program is truly life changing and more postal employees should take advantage of it. […]

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Robotext invasion

If you suddenly receive a text message from USPS urging you to confirm the delivery of a parcel, it’s probably a robotext from an online criminal. Like smishing, robotexts are text messages that appear to come from reputable companies, but are actually sent by scammers trying to con recipients into revealing bank account details, credit […]

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Acting VP named

Scott Raymond has been named Atlantic Area’s acting vice president, effective Oct. 1. Raymond will oversee 12 districts, 128,000 employees, 8,600 Post Offices and more than 35 million delivery points. He served most recently as Atlantic Region’s senior logistics director, a post he held since March 2021. He began transitioning to his new role on […]

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Waverly displace

Retail Associate Barbara Priess was recently on duty in Waverly, NE, when she learned of a devastating fire at a nearby apartment complex. Priess rushed to the scene, where she encountered a mother and infant who had escaped the blaze with insufficient clothing, leaving them desperate for help. The Postal Service employee made arrangements to […]

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Queen Elizabeth II

This story has been updated. President Joe Biden has ordered U.S. flags flown at half-staff to mark the death of Queen Elizabeth II. The queen was monarch and head of state of the United Kingdom, Canada, Australia, New Zealand and several other countries. She died Sept. 8 after reigning for more than 70 years. USPS […]

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Challenge reminder

USPS is reminding employees about the Well Traveled challenge, a six-week interactive program that helps build behaviors for lifelong wellness. Employees can use their personal, nonpostal devices to log into the Well Traveled website or download the program app to track physical activity, access hundreds of recipes, answer trivia and support one another on message […]

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Safe spaces

During National Preparedness Month, the Postal Service is reminding employees and contractors to help keep USPS workplaces safe and secure. Employees should always secure entry points when not in use, wear their postal photo ID badge and watch for individuals not wearing badges. To further protect workspaces: • Secure unattended USPS vehicles and trailers. Immediately […]

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PSHB preview

USPS and the Office of Personnel Management (OPM) have published online FAQs about the new Postal Service Health Benefits Program. The program, also known as PSHB, will begin in 2025 and will provide health insurance to eligible Postal Service employees, annuitants and their eligible family members. PSHB is a new program within the Federal Employees […]

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Tractor factor

Rural Carrier Kari Kerndt-Hammel was delivering mail one day last fall at a farm in Waukon, IA, when she saw something that alarmed her: A driverless tractor crashed through a fence before coming to a stop in a barnyard. Fearful for the well-being of farmer Don McGraw, Kerndt-Hammel rushed to locate the man, whom she […]

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Be prepared

September is National Preparedness Month and the Postal Service is encouraging employees to take time to prepare for emergencies. “Take the time to prepare yourself and your family for disasters because the life and legacy you have built is worth protecting,” said USPS Corporate Affairs Vice President Judy de Torok, who oversees the organization’s continuity […]

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Postal Pulse

The latest Postal Pulse results are now available. The annual survey allows employees to share feedback about their work environment and provides leaders with valuable insights toward creating an engaging workplace. The overall engagement score on this year’s survey is 3.31 on a scale of 1 to 5, a decrease of 0.05 from last year’s […]

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Twister sister

After a tornado devastated tiny Cushing, TX, in March, Rural Carrier Kami Youngblood was among those who stepped up to help the city of fewer than 700 residents recover. In the storm’s immediate aftermath, Youngblood distributed food, water and other household supplies to families in need. She also carried those items in her postal vehicle […]

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Allergy season

During allergy season, Postal Service employees can use their flexible spending account to cover eligible over-the-counter expenses. These include medicine, anti-itch creams, saline sprays and multisymptom eye drops. Many allergy drugs don’t require a doctor’s prescription, making it easier for employees to use their FSAFEDS account on important medical purchases. The FSAFEDS website has a […]

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First impressions

Children in Illinois recently had an opportunity to learn more about the mail and the world behind the walls of their neighborhood Post Office. Postmaster Robbie Axsom and his colleagues hosted two field trips from a learning center in Morton. Both Axsom and Customer Services Supervisor Derek Brown showed the children how to scan and […]

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Mother lode

Postal Service facilities uncovered $2.57 million worth of hardware during Retail and Delivery’s first Equipment Scavenger Hunt. Approximately 13,700 pieces of unused equipment were identified and returned during the contest, which ran from June 18 to July 8. “Not only will we be able to recycle a large portion of this equipment back into our […]

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Used batteries

The Postal Service is reminding employees to follow the proper procedures for the handling, storage and disposal of used batteries. Most used batteries contain hazardous components and cannot be disposed in the trash. These batteries are typically regulated as universal waste and include inoperable batteries from mobile scanners, phones, laptops and other electronic equipment. USPS facilities […]

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Put politics aside

USPS wants employees to follow the Hatch Act’s rules on politicking in the workplace. The Hatch Act is a law that prohibits Postal Service and other federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property or while inside a federal vehicle. These rules apply to activities […]

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Joyce’s good choices

Rural Carrier Joyce Williamson was recently delivering mail in Cushing, TX, when she spotted a wildfire that was surrounding a farmer on a tractor. Unable to get the man’s attention by honking her horn, Williamson got out of her vehicle and waved at the farmer until he recognized the danger. He got off his tractor […]

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Customer investment

A sales lead from a letter carrier in California has resulted in a local shipping deal worth more than $20,000 for the Postal Service. While delivering mail to a pharmacy on her route, Melanie Sheratte, who works at the Reseda Post Office, took an opportunity to talk with the owner about the Postal Service’s new […]

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St. Louis spirit

Postmaster General Louis DeJoy joined postmasters from around the country in St. Louis on Aug. 22 for the sixth national convention of the United Postmasters and Managers of America. DeJoy took the opportunity to address the importance of the Delivering for America plan and to administer the oath of office to 70 newly minted postmasters. […]

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Flameout

Letter Carrier Mark Pegram was recently delivering mail in a Jacksonville, FL, neighborhood when he passed a customer leaving a residence. Moments later, Pegram spotted flames leaping from the man’s home. The Postal Service employee called 911 as he ran toward the house and located a garden hose, which he used to extinguish the blaze. […]

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Road show

Postmaster General Louis DeJoy visited USPS facilities in Texas and Louisiana recently to meet with employees and customers and update them on the Delivering for America plan. DeJoy discussed the Postal Service’s steady progress in service performance, as well as improvements to the organization’s processing and delivery network. He also highlighted the successful delivery of […]

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Rolling with the punches

Postal Service employees can participate in an upcoming webinar to learn about resilience, the ability to adjust to and overcome challenges. The session, “The Power of Resilience,” will be held Aug. 31 at 2 p.m. Eastern. Jessica Young, a nurse consultant with Blue Cross Blue Shield, will review the role that resilience plays in health […]

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Atlantic VP retiring

Salvatore “Sal” N. Vacca, Atlantic Area vice president, is retiring on Oct. 1. Vacca was appointed to the newly created area in August 2020. He oversees 12 districts across 14 states, 128,000 employees and 35.6 million delivery points. Prior to his current role, he was an acting vice president overseeing the former Great Lakes Area; […]

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Save Ferris

Rural Carrier Associate Martin Hernandez was recently making deliveries in Ferris, TX, when he came upon a customer who’d fallen in her driveway while being attacked by two dogs. The woman’s wheelchair-bound son was nearby but was unable to successfully intervene, so Hernandez safely ended the attack and called 911. He comforted the customer while […]

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SOX deadline

The Postal Service is reminding managers of upcoming deadlines for reviewing employee and contractor access to the organization’s applications and systems. The periodic reviews are required under the Sarbanes-Oxley Act (SOX) accounting law. Managers must perform the reviews using both eAccess and ARIS. The USPS ServiceNow website has instructions for performing both kinds of reviews. […]

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Rising to the top

Here’s a look at Postal Service employees who received appointments or recognition recently: • John P. McLucas, the Retail and Delivery Operations Command Center director, was named acting peak coordinator for the chief retail and delivery operations officer’s organization. Walter M. Daniels, delivery capability and proficiency manager, was named the command center’s acting director. • […]

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Casting call: Take 2

With mid-September filming right around the corner, the Postal Service is still seeking auditions for its holiday ad campaign. Employees who are selected to participate could be featured in a variety of ads, including TV commercials. The audition is open to all employees. No prior acting experience is required. Note that while the advertising team […]

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Fall wellness challenge

The USPS Wellness team is encouraging employees to join the Well Traveled challenge, a six-week interactive program that helps build behaviors for lifelong wellness while virtually traveling the United States. Employees can use their personal, nonpostal devices to log into the Well Traveled website or download the program app to track physical activity, access hundreds […]

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