The Postal Service is collaborating with the marketing industry on a new site that showcases best practices, including effective use of the mail. The Integrated Media Research Center (IMRC) site offers a growing archive of research, data and case studies. Marketing and academic leaders developed the site to encourage discussion and offer resources for marketers […]
During the holidays, hackers often take advantage of shoppers’ desires to find the perfect bargain. The CyberSafe at USPS team reminds employees to be extra cautious and pay attention to deals that seem too good to be true. Watch out for phishing emails that try to lure buyers by promoting a deal that requires the […]
I was touched by the “See you tomorrow” story and Lilburn, GA, Postmaster David Hinesley’s creative way to honor his father. It was simply outstanding. […]
Corpus Christi, TX, Letter Carrier German Osorio was delivering mail recently when he saw an ominous messaged attached to a mailbox: a suicide note. He immediately contacted his supervisor, Corisa Ruiz, who called 911. Inside the residence, emergency responders found the victim of an apparent suicide attempt alive but unresponsive. Postmaster Aaron Lawson praised Osorio […]
Read More… from German Osorio and Corisa Ruiz, Corpus Christi, TX
“There’s nothing more important than building strong relationships with our customers.” […]
Read More… from Greater South Carolina District Manager Darryl Martin
The Postal Service doesn’t forward Form W-2, Wage and Tax Statements. Make sure USPS has your current mailing address by Dec. 21 to ensure timely receipt of your 2016 Form W-2. Change your mailing address on LiteBlue or by using an employee self-service computer kiosk, completing a Livecycle PS Form 1216, or calling the Human […]
The Postal Service is once again making the holidays bright for those who need it most. This week, USPS facilities across the nation kicked off Operation Santa, an annual program that allows employees and customers to help people in need by “adopting” their letters to St. Nick and granting their holiday wishes. “Operation Santa is […]
The Postal Service and Visa are offering special gift card promotions this holiday season. Through a mail-in rebate, USPS customers can receive a $15 prepaid Visa gift card when they purchase $100 or more in select gift cards. Eligible gift cards include: Darden Restaurants (including Longhorn Steakhouse, Seasons 72 and others) Michaels Olive Garden Red […]
Your health care dollars can go further during this year’s open season benefits period by enrolling with FSA Feds, the Postal Service’s new flexible spending accounts (FSAs) plan provider. FSAs allow users to set aside money pretax to pay for out-of-pocket health and dependent care expenses. Unless you experience a “qualifying life event,” you can […]
The Postal Bulletin’s latest edition highlights driver safety and ways to avoid accidents on the road. December is USPS Motor Vehicle Safety Month, a time to remind employees to be vigilant behind the wheel. Inclement weather, temporary workers and heavier workloads historically contribute to increases in postal vehicle accidents during the month. USPS reported almost […]
“The call to ‘fund the fight, find a cure’ has effectively inspired customers to support this important cause.” […]
Read More… from Raleigh, NC, Acting Marketing Manager Debra Wiggins-Wooten
I was so happy to read “All about Eve.” I’m glad Eve is cancer free. She’s an inspiration to others. […]
PS Form 6401, Money Order Inquiry, is no longer mailed to the Scanning and Imaging Center. When applicable, the form is mailed to the address on the PS Form 6401 dated August 2016. For additional information, refer to the Accounting site’s Money Order Inquiries and Replacements job aid. […]
Two customers hailed City Carrier Assistant Pierce Hodges as a “kind and gentle” lifesaver for his actions on a recent hot day in Kernersville, NC. The married couple were both recovering after hospitalizations, and the wife fell outside during her return home. Her husband, seriously ill and weakened by surgery, was unable to help her […]
Soon after David Luong’s son William was diagnosed in 2003 with a neurological disorder that affects the spinal cord, the 7-year-old boy became paralyzed from the waist down. Although Luong, an El Cerrito, CA, letter carrier, had experienced hardship before — fleeing Vietnam by boat in the 1970s — having to cope with his son’s […]
The Postal Service has a longstanding tradition of honoring employees with a lapel pin when they reach a major milestone in their employment. A pin is given when an employee reaches the 25-year mark, and then the employee receives a new pin every five years thereafter. Employees who have 50 years with USPS receive a […]
AT&T has relied on the Postal Service for decades to communicate with its customers, a relationship that is continuing in the digital age. Even though most AT&T customers pay their bills online, the company continues to produce more than 40 million printed statements each month for customers who prefer paper copies. “We have customers who […]
Do you find choosing a health insurance plan intimidating? Does the terminology confuse you? If so, a new online quiz can help you learn and understand health plan terms so that you make the most of open season, the annual period when employees can change their benefits. By taking time to select the right health […]
Postal Service employees who want to change their health benefits have two more weeks to do so. Open season, the annual period when employees can make benefits changes, ends Monday, Dec. 12. “This is a valuable opportunity for employees to ensure they have the coverage they need,” said Chief Human Resources Officer Jeff Williamson. “We […]
Austin, TX, Letter Carrier Salvador Villaseňor Jr. is an amazing carrier to have driven 2 million miles during his 41 year career. If you add the numbers, he worked 300 days a year and averaged 162.6 miles per day, which is incredible for a city route. […]
The emaciated pony was out of hope, and almost out of time. Someone abandoned the animal on a roadside near Sanger, CA, earlier this year, along with a smattering of hay and fruit. But with a broken jaw, tooth damage and a leg injury, the animal had little will — and little ability — to […]
Never toss packages out of a vehicle, over a fence, into a yard or onto a porch. Customers pay the Postal Service to deliver with care, so treat every parcel as if it is your own. […]
“Your success as a manager is a matter of focusing on the things that we need to change. Create a well-organized plan and remain committed to your plan until that change happens.” […]
Read More… from Arlington, VA, Officer in Charge Timothy Talley
North Dakotans will never forget the infamous winter of 1996-97, which brought eight blizzards, brutal cold and terrible flooding across the state. Last week marked the 20th anniversary of the first blizzard, which dropped 13.5 inches of snow and blew winds that gusted at 47 mph. The anniversary brought back vivid memories for the Postal […]
Some Postal Service employees who served in the armed forces are eligible for wounded warriors leave (WWL), a new benefit. Under a law that President Obama signed last year, federal agencies are required to provide up to 104 hours of leave to eligible veterans with a service-connected disability rated at 30 percent or more. The […]
Everything was fine when Danny Workman recently delivered mail to a customer who was changing the brakes on a truck. But when he was just a few houses away, the Franklin, PA, letter carrier heard the man scream for help. Workman rushed back and found the man pinned underneath the truck after a mishap with […]
“I believe in getting it right the first time. Do-overs waste the Postal Service’s time and revenue.” […]
Read More… from Greater South Carolina District Business Mail Entry Manager Emmaretta Swiggins
Deliver the mail properly, perform accurate scans and obtain signatures when required. When delivery is done correctly, customers have confidence in the Postal Service and their overall experience is positive. […]
I enjoyed the “Highest appreciation” story. I’d like to thank PMG Megan J. Brennan for honoring USPS employees who served in the military. It means a lot to us. […]
Online spending is expected to soar this holiday season, but don’t count out catalog shopping, which is holding steady after years of decline. Approximately 9 percent of holiday purchases will be made by catalog in 2016 — the same percentage as last year, according to the National Retail Federation. This marks the first time catalogs […]