The Postal Service has released this year’s U.S. Flag stamp, which was dedicated Jan. 27 at the Southeastern Stamp Expo in Norcross, GA. Chief Human Resources Officer Jeffrey C. Williamson, who spoke at the ceremony, said the stamp will add “a touch of majesty and patriotic grace” to First-Class Mail correspondence. “The elegant yet simple […]
When Corona, CA, kindergartner Lily Fox wrote USPS last month to express her concerns about mail theft, she didn’t know it would lead to a visit from postal inspectors. Lily penned the note for a class project, addressing it to PMG Megan J. Brennan. “I want the bad people to stop stealing our mail,” Lily […]
In a new video, the Postal Service shares highlights from the recent Year of the Rooster stamp dedication. The 1-minute segment shows Western Area VP Greg Graves speaking at the ceremony, which was held this month at the Wing Luke Museum in Seattle. The video also includes brief comments from the ceremony’s participants, including Beth […]
“Collaboration is important. It can help foster ideas, cut down on accidents and unsafe practices, and improve employee engagement.” […]
Read More… from Atlanta District Safety Specialist Mark King
Way to go, Berlin, MD, Rural Carrier Tamela Donaway, for helping two customers during an emergency. It was an amazing story. […]
The Employee Self-Service (ESS) system allows users to make changes to flexible spending accounts, Thrift Savings Plan accounts and other personnel-related applications. […]
As Letter Carrier Blake Cooper recently delivered mail to a 93-year-old customer who lived alone in Eden, NC, he heard her calling out for help. Glancing through the mail slot in her locked front door, he saw her sprawled out on the floor and immediately called 911. The woman told emergency responders that she’d been […]
It’s been quite a year for expressing postal pride. Since the #PostalProud initiative began last winter, the expression has become ingrained in the organization’s culture. Many employees have embraced the opportunity to share their pride in being part of USPS. “It feels good to be a part of a team where all the members contribute,” […]
Ellie Walton, a 4‑year‑old cancer patient who captured headlines — and hearts — after her mother asked well-wishers to send the child postcards, has died. Sarah Walton announced her daughter’s death last week on a Facebook page for Ellie. “Ellie gained the strongest and most beautiful wings this morning around 8:30,” Sarah wrote. “Right now […]
Sears Holding Corp.’s recent decision to close 150 department stores has prompted a wave of nostalgia for the retail giant’s storied catalog business. Richard W. Sears introduced his company’s first print mailer, advertising watches and jewelry, in the 1880s. As Sears’ selection of merchandise expanded, so did its catalogs. Before long, customers could order appliances, […]
Happy trails. Allen Kane, the National Postal Museum’s director since 2002, is retiring. Kane, who previously worked for USPS for 30 years, expanded the Washington, DC, museum’s exhibition space, boosted the number of exhibitions and improved its fundraising efforts. He lists the opening of the museum’s William H. Gross Stamp Gallery as one of his proudest […]
“Great customer service begins at ‘hello’ with a warm welcome, plenty of eye contact and a genuine smile.” […]
Read More… from Sebastopol, CA, Post Office Officer in Charge A.J. Sadullah
Letter Carrier Glenn Palinkas recently grew concerned about an older customer on his route in Tarboro, NC. He knew how much she looked forward to getting mail, and it was piling up over several days. Palinkas approached his supervisor, who contacted police. Responding officers found that the woman had died. […]
New England Patriots quarterback Tom Brady is a caring individual. It’s unheard of in this day and age of technology to mail someone a two-page, handwritten letter. […]
Need help finding a course-delivery method in the Learning Management System (LMS)? Use the LMS extended search option to choose the delivery method you’re seeking, such as classroom, virtual learning or online training. […]
Mother Nature is shaking things up this winter, delivering extreme weather to areas that are usually spared from her wrath. States such as Alabama, Louisiana and North Carolina have experienced snow, sleet and hail in recent weeks, while California, Nevada and Oregon have been hit with blizzards. Despite these challenges, Postal Service employees are keeping […]
The Postal Service’s supplier diversity program is getting attention from Savoy, a newsmagazine that covers a variety of topics, including business, education and technology. USPS is “a recognized leader in multicultural business opportunities,” the publication reported in its latest issue. The article noted that in fiscal 2015, the Postal Service had contract commitments that exceeded […]
North America’s top catalog printer is working with the Postal Service to ensure the shopping publications meet customers’ changing needs. Arandell Corp., based in Menomonee Falls, WI, credits USPS with simplifying the mailing system and making other improvements that benefit the company’s clients. The relationship between the Postal Service and Arandell strengthened in 1987, when […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.42 percent during the week ending Jan. 13, up from one week earlier. Dakotas (98.7 percent) topped the districts, while Western (97.75 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
I truly enjoy reading Link every day. […]
“Safety is a major responsibility of an empowered employee. Remaining aware and reporting potential dangers creates a safer workplace.” […]
Effective immediately, postal retail units must complete the new USPS gift card destruction form for all cards that are damaged, opened or activated but not sold. The original completed form and the cards must be sent by Priority Mail to the address listed on the form. Units should retain a copy of each form, which is […]
Letter Carrier Eric Momsen was delivering mail recently in Berlin, WI, when he heard screaming. He looked around and quickly identified the source: a frantic woman using a cellphone on her front porch. Momsen rushed over and learned that her 6-month-old daughter was inside and had stopped breathing. He went in and found the baby […]
Sean and Kariann Riley received an outpouring of support when their son, a promising young athlete, was killed last year. They also received something they didn’t expect: a letter from Tom Brady. “It would have been easy to send a card or an email,” Sean Riley recently told Sports Illustrated after receiving the two-page, handwritten […]
The Postal Service has a new tool to help delivery units make better use of limited operational space. The Space Constrained Facility Playbook is a comprehensive plan to reorganize delivery units that are struggling with space challenges amid rising package volumes. The playbook was developed by a team of employees from the seven USPS areas […]
USPS Sales employees discuss their careers in a new job recruitment video. “Our brand is trusted and proven,” says Capital District Sr. Field Sales Representative Natasha Persaud. “As a sales person, it’s the perfect opportunity.” The Postal Service also offers “cutting edge” products that incorporate technology such as augmented reality, says Dallas District Sr. Sales […]
The Postal Service and Aprisa Express, an international shipping and logistics company, have a history that goes back 20 years. Aprisa specializes in online commerce, mail freight, and parcel shipments in Mexico, South America and other major markets around the world. “Together with USPS, we’re making the world a smaller place by helping U.S. companies […]
The world needs more people like Warren, RI, Letter Carrier Odalis Penn, who sensed something was wrong when a customer hadn’t collected her mail. Bless you for being such a caring person. […]
“Passport acceptance clerks provide an essential service. I like the fact that we are also helping facilitate travel that may produce meaningful memories for our customers.” […]
Read More… from Annandale, VA, Post Office Customer Services Supervisor Soonha Kim
A letter carrier delivering mail in Albuquerque, NM, recently alerted motorists to a sinkhole that appeared and eventually grew to about 6 feet in diameter. Christopher Jaramillo parked his postal vehicle near the sinkhole to discourage drivers from getting near it, and a nearby resident reported that he flagged her down to ensure her safety. Officials […]