Charles Bahleda, Lehigh Valley, PA
Mena, AR, Letter Carrier Sandra Emerson, you did a great job checking on your customer. […]
Mike Milligan
Posts by Mike Milligan
Cyler Stewart, Cedar Rapids, IA
Letter Carrier Cyler Stewart noticed a burning smell in the air recently as he delivered mail in Cedar Rapids, IA. He couldn’t detect the source of the odor at first, but as he continued on his route, he approached a house and saw flames shooting out of an exterior electrical box. Stewart called 911. Firefighters […]
Northern Virginia Information Systems Specialist Bill White
“Maintain and protect passwords, lock your computer when you’re away from your workstation and never connect personal electronic equipment to postal computers.” […]
Read More… from Northern Virginia Information Systems Specialist Bill White
Fast fix
When a Virginia newspaper began experiencing delivery problems recently, Richmond District managers responded quickly. The Southside Messenger was receiving customer complaints that its weekly newspaper was arriving later than usual. Capital Metro Area Marketing Manager Tammy Edwards contacted the paper’s managers to address their concerns. “We want happy customers satisfied with their delivery,” said Edwards. […]
Bright lights
Highlights, a beloved children’s publication for more than 70 years, continues to rely on the mail to reach readers. The family-owned magazine was designed by Garry and Caroline Myers, child psychologists and teachers, to educate children through stories with positive examples. “The philosophy was ‘fun with a purpose,’” Christine French Cully, editor-in-chief of Highlights consumer […]
Need to know
Green memories. A recent “CBS Evening News” report focused on the pivotal guide that African-Americans relied on for more than 30 years to ensure their safer travels. The Negro Motorist Green Book was first published in 1936 by Victor Green, a New York City letter carrier, to help guide African-Americans to minority-friendly establishments. Using information […]
Oklahoma District Information Systems Specialist Sharon Guydon
“Life experiences have taught me the value of accumulated sick leave. It’s always better to have it and not need it than to need it and not have it.” […]
Read More… from Oklahoma District Information Systems Specialist Sharon Guydon
Mary Betts, Washington, DC
With 50 years at the Postal Service, Washington, DC, Retail Associate David Gaskins solidifies my faith that USPS is the place to be employed. […]
James Rowley, Eau Claire, WI
James Rowley, a postal support employee clerk, was delivering Priority Mail Express shipments recently in Eau Claire, WI, when he saw a woman fall off a bicycle. He pulled over and found her unconscious, but she soon woke up. Seemingly unaware of injuries to her face and teeth, she said she wanted to get back […]
Hello, Nebraska
The Postal Service has released a stamp to mark the 150th anniversary of Nebraska’s statehood. The stamp highlights an image from the banks of the Platte River as sandhill cranes fly overhead at sunset — a spectacle unique to the Cornhusker State. The image was taken by award-winning conservation photographer Michael Forsberg. “Michael Forsberg’s stunning […]
Kennedy mystique
The new stamp that commemorates the 100th anniversary of John F. Kennedy’s birth isn’t the first time the Postal Service has honored the 35th president. Here’s a look at four other JFK-related stamps, courtesy of “The list.” 1. Kennedy Memorial stamp. This 5-cent stamp was issued May 29, 1964 — the first birthday following the […]
News quiz
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. How many mailpieces did USPS process and deliver from Oct. 1, 2015-Sept. 30, 2016? a) 135.9 billion b) 153.9 billion c) 159.3 billion d) 193.5 billion 2. To encourage […]
Price check
When PMG Megan J. Brennan testified this month about postal reform legislation, she discussed the importance of a 10-year pricing review being conducted by the Postal Regulatory Commission (PRC). Want to know more about this process? Here’s an overview: • The PRC regulates postal matters. The PRC is an independent agency that oversees key USPS […]
Javier Leon, Tampa, FL
Tractor Trailer Operator Javier Leon was recently transporting mail from the Tampa, FL, Processing and Distribution Center to a local Post Office when he saw something alarming: a girl running across the street, dressed only in pajamas. Leon pulled over and honked the horn to get the attention of the child, who appeared to be […]
Mailing Services Director Victoria Stephen
“There is nothing but opportunity when we talk about millennials and their consumption of mail. Millennials buy more than non-millennials. They value mail and they value the time they spend with it.” […]
Charles Bahleda, Lehigh Valley, PA
Great job, Boulder, CO, Letter Carrier Jeff Kramer. Building a ramp for an aging dog on your route reflects so well on all of us here at the Postal Service. […]
Fraud fighters
The Postal Inspection Service is offering new videos that provide tips to help protect customers from becoming mail scam victims. The four videos, which are available on the Inspection Service’s YouTube channel, come in the wake of a crackdown on an international mail fraud ring that robbed postal customers of millions of dollars. In one video, […]
Remembering JFK
The new stamp marking the 100th anniversary of President John F. Kennedy’s birth will be available at Post Offices nationwide Feb. 21. Kennedy remains a captivating and charismatic personality — one who appealed to the nation’s higher ideals and inspired young Americans to engage in public service. He was inaugurated in 1961 at age 43, the youngest […]
Need to know
Protect yourself. The Postal Bulletin’s latest edition previews National Consumer Protection Week (March 5-11), an annual campaign to help consumers protect themselves from scams. The Feb. 16 edition also previews the upcoming Pears stamp. Service resumes. USPS has announced plans to restore mail service to Guatemala after service was suspended last November. Employees may resume […]
Parkton, MD, Letter Carrier Susan Androsky
“One of the perks of being a carrier is the opportunity to make a positive impact on the community every day, one person at a time. I believe when you are pleasant and spread cheer it comes back to you threefold, and it makes you a happier person, too.” […]
Tyler Bruggeman, Oberlin, KS
A city carrier assistant new to his job in Oberlin, KS, wasn’t sure the sound he heard recently while delivering mail was a cry for help. But Tyler Bruggeman already knew that the customer at the residence was older and relied on a walker, so he didn’t want to risk overlooking an emergency. His instincts […]
Tiffany Rendon, Champion, NE
I love the new “News quiz” in Link. […]
This is your life
Meghan Henriques-Parker had no idea she was about to change her grandfather’s life when she visited him recently at the nursing home where he lives. As her grandfather, Jim Gaboardi, an 89-year-old retired Danbury, CT, letter carrier, watched other residents receive mail, he turned to her and said, “It’s been a long time since I’ve […]
Spread the word
USPS has introduced Blue and LiteBlue pages to help employees learn more about Informed Delivery. This optional, free feature provides participating residential consumers with a digital preview of the outside of their incoming letter-sized mail. Consumers can receive these images via email or an online dashboard. The new Blue and LiteBlue pages offer instructions on […]
Need to know
My money valentine. USPS will deliver lots of love before Feb. 14. Twenty-seven percent of all Valentine’s Day purchases will be made online this year, the National Retail Federation reported last week. The numbers are down slightly from 2016. This year’s most common purchases are expected to include jewelry, clothing and candy. Consumers will spend […]
Carol Marley, St. Louis
I love the new Link “News quiz.” […]
Baltimore Electronic Technician Manny Gikas
“I enjoy my job and I like to troubleshoot [problems]. My co-workers depend on me to make sure mail processing equipment is working properly.” […]
Scotty Johnston, Amarillo, TX
When Letter Carrier Scotty Johnston recently noticed that a customer on his route in Amarillo, TX, had not collected her mail for several days, he alerted a neighbor who was doing yardwork. The neighbor and his wife contacted a relative of the customer’s, who checked on the woman, discovered that she had fallen and got […]
‘Urgently needed’
The new bipartisan postal reform bill is “urgently needed,” PMG Megan J. Brennan told congressional leaders Feb. 7. “[The legislation] is fiscally responsible and enables the Postal Service to invest in the future and to continue to provide affordable, reliable and secure delivery service to every business and home in America,” the PMG said. Brennan […]
Foiled again
A “sweetheart scammer” won’t be having a sweet Valentine’s Day, thanks to two observant postal employees. Midland, PA, Postmaster Theodis “Theo” Badgett recently noticed a customer had suddenly started sending lots of Priority Mail Express packages. The customer told Badgett he saved time having purchased products shipped to him and then reshipping the packages to […]