It was a bad situation, but a postal employee’s timing couldn’t have been better for a customer who recently suffered a seizure. Rural Carrier Debra Grace-Sims was delivering parcels to Melvin Blake’s home when she saw him outside in distress. She rushed to his side to prevent him from falling, then lowered him to the […]
The Accounting site is continually updated. Use the Online Accounting Help search feature whenever you have questions. […]
Several heroic Postal Service employees received praise in 2016 after coming to the aid of four-legged friends. Rainsville, AL, Rural Carrier Tanya Lyons rescued a customer’s pet from a burning doghouse, while Geneva, NY, Rural Carrier Joanna Palmer got help for a dog after it was beaten by its owner. John Hatz and Brenda Prado, […]
Kids today. Who says they don’t appreciate mail? Some of the Postal Service’s most passionate proponents in 2016 were children. Consider Alex Myteberi, the 6-year-old New York boy who met President Obama after he wrote him a heartfelt letter about the Syrian refuge crisis. Earlier, Obama praised Carmine McDaniel, a Newport News, VA, boy who […]
The Postal Service was in election mode as the final three months of the year began. Employees delivered approximately 85 million election mailpieces and 1.3 billion political mailpieces during the six-week period before Election Day. Altogether, USPS delivered more than 2 billion pieces of election and political mail during this election cycle. PMG Megan J. […]
The Postal Service continued to deliver cheer in a Texas community this month despite a four-day ban on drinking water. Corpus Christi enacted the ban after the town’s water supply became contaminated. Many schools, businesses and shops were closed — but USPS never missed a beat. After city officials lifted the ban, local postal leaders […]
I am awestruck when I read about the integrity of my Postal Service colleagues in Link. I’m extremely postal proud knowing that we value our customers and make each one a priority. […]
City Carrier Assistant Bruce Stuart was delivering mail recently in Lomita, CA, when he came across a man lying on a sidewalk. Finding him unresponsive, Stuart called 911 and stayed on the scene until emergency responders arrived. After he notified his supervisor of the incident, he got back to his route. […]
“[The holidays are] an exciting time at the Post Office — really fast-paced and lots of high energy.” […]
Click-N-Ship (CNS) allows customers to use their own computers to print shipping labels with postage for Priority Mail, Priority Mail Express and other products and services. […]
The Postal Service began 2016 by once again demonstrating its ability to deliver for customers, no matter what Mother Nature has up her sleeve. Throughout the winter, employees kept the mail moving despite a blockbuster blizzard in the East, heavy snow in the Midwest and drenching rains in the West. It was also a time […]
Throughout 2016, USPS employees did their part to strengthen the communities they serve. During the springtime Stamp Out Hunger food drive, employees collected more than 80 million pounds, surpassing the previous record of 77 million pounds. Employees also showed their spirit through Breast Cancer Awareness Month activities in October. And throughout the fall, postal workers […]
Children always need a helping hand — and several times in 2016, heroic Postal Service employees were there to lend one. Chillicothe, IL, Letter Carrier Mary Wilkins rescued a boy who was riding a toy tractor into the path of an oncoming vehicle, while Denver Letter Carrier Robert Batley saved a toddler he spotted wandering […]
USPS is reminding employees that counseling and other services are available through the Employee Assistance Program (EAP) throughout the holidays — and all year long. If you need to talk to someone, you can call EAP’s toll-free number at 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341. Counselors are available 24 hours a day, 7 days a […]
Link is looking back at the year that was. For the next few days, we’ll review the events that shaped the Postal Service in 2016. Our coverage will include a four-part series that recalls the year’s major news. We’ll also feature memorable stories about individual employees, including highlights from “Heroes’ corner,” as well as articles […]
What did you think of the resources available to you during this year’s open season? The Postal Service wants you to share your feedback through a new online survey. The feedback will help the organization learn how employees like receiving open season health benefits information. The findings also will be used to improve future open […]
An apparent fall while exiting her car recently left a woman seriously hurt on a Jasper, IN, street. When City Carrier Assistant Barrett Wright discovered her lying facedown on the pavement while delivering mail, he called 911, comforted her until emergency responders arrived, and helped them immobilize her back and get her into an ambulance. […]
“I enjoy what I do, and I know it means a lot to the customers on the outside of this building. My job is to make sure those customers are satisfied.” […]
Read More… from Greensboro, NC, Processing and Distribution Center Mail Handler Beau Carter
When working with customers, put yourself in their shoes. Providing friendly, courteous and knowledgeable service is how USPS delivers positive experiences to customers. […]
I appreciate Link. When I mention a fact or an upcoming event to co-workers, they often ask, “How do you know that?” I say, “I read it in Link.” […]
Peak season is about to peak. The Postal Service is getting ready for two of its busiest days of the year as the holiday delivery season enters crunch mode. Dec. 19 is projected to be the year’s busiest mailing day. Approximately 12 million customers are expected to visit the nation’s 31,000 Post Offices — as […]
It’s peak season crunch time. Are you using Link mobile to stay on top of all the Postal Service’s holiday happenings? If not, you don’t know what you’re missing. “I get emails from Link mobile. It’s a great service,” said Pamela Sergent, a retail associate and distribution clerk in Scipio, IN. Link mobile is geared […]
The Postal Service is once again getting rave reviews for a TV ad. This year’s Spanish-language holiday commercial, which recently debuted, has been featured on Ads of the World, a site that highly scrutinizes spots from around the globe. The ad is also featured in the site’s Top 10 most liked spots during the past […]
Thank you Franklin, PA, Letter Carrier Danny Workman. The customer who was pinned under a truck is alive and healthy due to your fast thinking. […]
“The job I do here every day is very important to me. It gives me a feeling of accomplishment whenever I see the customers appreciate the work I do to keep the facility beautiful.” […]
Read More… from Atlanta Maintenance Technician Kelvin Blanton
The Postal Satellite Training Network (PSTN) delivers information to employees via USPS video monitors, computers and kiosks. […]
Two Springfield, IL, letter carriers recently assisted a diabetic customer who had collapsed in her yard. Michael Neely was delivering mail when he found the woman facedown in a flower bed. Unable to help her up on his own, he flagged down William Leigh, a fellow carrier passing by, and they enlisted the help of […]
Read More… from William Leigh and Michael Neely, Springfield, IL
USPS employees are working hard to deliver the holidays for customers, PMG Megan J. Brennan told radio listeners across the nation last week. In a series of interviews, the PMG said the Postal Service is on track to deliver about 16 billion mailpieces during the holidays — including more than 750 million packages. “Our primary […]
A Postal Service employee in North Carolina is thanking a Combined Federal Campaign charity for helping her family grow. Teresa Tingler, a Greensboro rural carrier, and her husband recently adopted two sons with help from Children’s Home Society (CHS), an organization that has placed more than 15,000 children into adoptive homes. “Adoption is an ideal […]
The Postal Service has created a one-page fact sheet with key information about the upcoming holiday season. The sheet includes this year’s estimated busiest mailing and shipping day (Dec. 19) and busiest package delivery day (Dec. 22), as well as the number of seasonal employees (more than 35,000), among other facts. Employees can download the […]