The Postal Service has made changes to the Customer 360 platform in order to help employees handle customer inquiries about cremated remains. When a customer contacts USPS about an issue with cremated remains, the inquiry now will be sent to the most appropriate office to provide a timely resolution. The Customer 360 platform, called C360, […]
The Postal Service will release stamps honoring Japanese American artist Ruth Asawa — best known for her abstract wire sculptures — Thursday, Aug. 13. Asawa (1926-2013) began making single-layered sculptures in the 1940s, but soon discovered an ability to create intricate works with intersecting, multilayered surfaces. Inspired by natural elements such as plants, snail shells, […]
Scanning snapshot. The Postal Service’s national scanning rating was 96.75 percent during the week ending Aug. 7, a slight decline from one week earlier. Western led the seven areas with a 97.06 percent rating, while Capital Metro brought up the rear with a 96.48 percent score. Among the 67 districts, Dakotas (98.37 percent) ranked first […]
The USPSDelivers site for shippers — highlighted in the article “User-friendly” — is amazing. Lots of fascinating feature articles on there to look over. I’m informing all my managed accounts about it. […]
Scanning snapshot. The Postal Service’s national scanning rating was 96.76 percent during the week ending July 31, down from the 96.83 percent score one week earlier. Among the seven areas, Western (97.13 percent) ranked first and Capital Metro (96.43 percent) ranked last. Among the 67 districts, the leader was Dakotas (98.62 percent) while Caribbean (87.38 […]
USPS wants all managers to share the results of each Postal Pulse survey with the employees who report to them. Why is this important? Here’s what you should know: • Every manager has access to the survey results. If five or more team members from any work group responds to the survey, a team report […]
A group of Postal Service employees in Chicago recently worked together on a deal that will bring in more than $350,000 in estimated revenue. It began when Michele Robinson, a senior sales executive, responded to a political campaign’s request for help with a mailing. “[The] candidate was looking to reach voters with direct mail, outdoor […]
For more than two centuries, postal workers have helped the government complete the once-a-decade national census. It’s no wonder: USPS has a duty to deliver to every household in the nation, so helping to count everyone who lives here is a natural fit. For the first survey in 1790, U.S. marshals did the counting, but […]
“The List” that highlighted five facts about the postal system’s origins was informative and interesting. It contained fascinating information that I can share as a postal proud employee. […]
The Postal Service has redesigned the website it uses to serve shipping and marketing customers. The refreshed USPSDelivers.com went live in May. “After extensive testing and talking to customers, we learned that the site wasn’t user-friendly and had some features that didn’t function well,” said Cecelia Winters, acting brand marketing mail director at USPS headquarters […]
The Postal Service and the Food and Drug Administration (FDA) are warning employees and customers to be on alert for hand sanitizers that may contain methanol, a dangerous, highly toxic chemical often used as an industrial solvent. The coronavirus pandemic has spurred demand for hand sanitizer products. However, the FDA recently warned the public that […]
The Postal Service’s Ethics Office wants employees to remember the importance of complying with the rules regarding financial conflicts of interest. Federal law prohibits government employees from taking part in matters in which they have a personal financial interest. This includes decisions that might affect the financial interest of a spouse or a minor child, […]
Scanning snapshot. The Postal Service’s national scanning rating was 96.83 percent during the week ending July 24, down slightly from one week earlier. Western led the seven areas with a 97.38 percent rating, while Pacific ranked seventh with a 96.5 percent score. Among the 67 districts, Dakotas (98.69 percent) ranked first and Caribbean (89.1 percent) […]
I liked the “On the Job” profile of David Howard, a Dulles, VA, electronic technician. It’s always interesting to learn about different aspects of the Postal Service and how employees contribute the organization. […]
Postal Service employees who participate in flexible spending accounts (FSAs) can make changes during a 60-day period that began July 1 and ends Aug. 29. FSA Feds, the organization that administers FSAs, is allowing changes due to the coronavirus pandemic, although participants don’t need to be directly affected by the coronavirus to make changes. Additionally, […]
The Postal Service is reminding employees that they are required to abide by the Hatch Act, including the guidelines for using social media — even while working from home. Here’s a quick recap of the law: • The Hatch Act exists to keep politics out of federal workplaces. The law, passed in 1939, limits certain […]
The Postal Service and the National Postal Forum (NPF) will host five free one-hour weekly webinars for business customers. USPS officers will lead the sessions, which will address a range of topics and feature special guests. The first webinar will be held Thursday, July 23, from 2-3 p.m. and feature Marketing Vice President Steve Monteith’s […]
Scanning snapshot. The Postal Service’s national scanning rating was 96.87 percent during the week ending July 17, down slightly from one week earlier. Western led the seven areas with a 97.53 percent score, with Pacific bringing up the rear with a 96.47 percent rating. Among the 67 districts, Dakotas (98.76 percent) finished first and Caribbean […]
“The List” of fruit and vegetable facts was enjoyable and enlightening. I’ll continue to eat strawberries and bananas no matter how they’re classified, but I’ll still avoid bell peppers and broccoli. […]
Postal Service employees donated more than $45,000 to charities during a special Combined Federal Campaign (CFC) solicitation to aid charities affected by the coronavirus pandemic. The U.S. Office of Personnel Management, which runs the campaign, offered the solicitation from April to June to support organizations facing operational challenges due to the health crisis. In addition […]
The Postal Service will soon release email improvements for its Customer 360 platform. Known as C360, the system shows when, where and how often a customer has previously contacted the Postal Service for help, and it integrates other applications to help address customers’ inquiries faster. The coming enhancements aim to improve visibility and promote collaboration […]
The Postal Service will celebrate the wholesome bounty of American produce when it releases its Fruits and Vegetables stamps Friday, July 17. The Forever stamps feature 10 still life paintings of fruit and vegetable arrangements: red and black plums, heirloom and cherry tomatoes, carrots, lemons, blueberries, red and green grapes, lettuces, strawberries, eggplants and figs. […]
Scanning snapshot. The Postal Service’s national scanning rating was 96.92 percent during the week ending July 10, an uptick from the 96.84 percent score one week earlier. Among the seven areas, Western (97.57 percent) finished first and Great Lakes (96.06 percent) finished last. The leader among the 67 districts was Dakotas (98.73 percent), with Caribbean […]
The Postal Service dedicated its Hip Hop stamps last week during a virtual ceremony that focused on the music, dance and art movement’s profound cultural influence. The nine-minute event featured hip-hop pioneer Kurtis Blow, who recalled the movement’s electrifying origins in African American and African Caribbean neighborhoods in New York City during the 1970s. “As […]
USPS is making two changes to the Postal Pulse survey, aiming to get fresh insights into employee engagement in the organization’s workplaces. Starting with the next survey, which is slated to occur from Aug. 4-Sept. 4, the Postal Pulse will feature an additional statement: “My immediate supervisor has recently spent one-on-one time with me to […]
Cardinal Stritch University is offering Postal Service employees a 20 percent discount on tuition. The discount, which is available for both undergraduate and graduate degree programs, is designed to help USPS employees take their education to the next level. Cardinal Stritch is based in Milwaukee and offers a variety of online programs. The university’s website […]
The Postal Service wants employees to know about online resources available to help them accept, process and deliver ballots and political mailpieces during this year’s elections. The Election and Political Mail 2020 Blue page has an interactive map that allows employees to find the names and contact information for each state’s election and political mail […]
Scanning snapshot. The Postal Service’s national scanning rating slipped to 96.84 percent during the week ending July 3, down from 97.07 percent one week earlier. Scores declined in all seven areas. The top area was Western with a 97.43 percent rating, while Great Lakes finished seventh with a 95.57 percent score. Among the 67 districts, […]
Postal Service employees who tune into NBC’s coverage of New York City’s Independence Day fireworks display will see one of their own. Kelly Mathaw, a Detroit letter carrier who appeared on “Live with Kelly and Ryan” in the spring to discuss her role as an essential public worker during the coronavirus pandemic, will appear on […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.07 percent during the week ending June 26, up from one week earlier. Among the seven areas, Western led with a rating of 97.6 percent. The leader among the 67 districts was Dakotas, which had a 98.89 percent rating. The week’s biggest gainer was Los Angeles […]