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Informed Delivery enrollment for PO Box customers

PO Box customers can use the Post Office Box online tool to sign up for Informed Delivery.

The Postal Service is offering PO Box customers an opportunity to sign up online for Informed Delivery, the free USPS feature that allows users to digitally preview their mail and manage their incoming packages.

When customers purchase a new PO Box or renew one using the Post Office Box online tool, they’ll have an option to sign up for Informed Delivery during the transaction.

PO Box customers will find the feature helpful in determining when they want to collect their mail.

Informed Delivery subscribers receive email notifications that contain images of the outside of the letter-size mailpieces before they arrive in their physical mailbox.

Images are also accessible on the Informed Delivery online dashboard and mobile app.

The sign-up option is currently unavailable for customers who purchase or renew PO Boxes in person.

However, customers can still enroll their PO Box or residential address by using the standard online Informed Delivery enrollment process.

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