A new HERO course on the Expedited Packaging Supplies Application is now available for USPS sales employees. The application is used to process all specialized packaging orders. PS Form 4004-SP, Specialized Packaging Order Form, is no longer acceptable for making requests for specialized packaging supplies. The one-hour course, Expedited Packaging Supplies Application, recently became available […]
Dave Behling believes the key to retaining new Postal Service employees is making sure they are properly trained to do their jobs. “I remember my trainer when I started,” said Behling, one of several training technicians at the Wisconsin District Learning, Development and Diversity Center. “He made an impression on me and I try to […]
The “Heroes’ Corner” column about Wilmington, OH, Letter Carrier Jason Crabtree, who helped customers who were injured after an SUV crashed into a CVS, was a great example of how USPS serves our communities every day. […]
A snapshot of Postal Service scanning data shows the national rating was 96.88 percent during the week ending April 16, down one quarter of a point from one week earlier. The data was collected April 21. Western Pacific led the four areas with a rating of 97.16 percent, while Atlantic ranked last with a 96.6 […]
There’s often more to mobile applications than meets the eye. Did you know that when you download and accept a user agreement for an app on a mobile device, you sometimes allow the app to access to your browsing history, microphone, contacts and more? Whether the app is for shopping, fitness tracking or food delivery, […]
The Postal Service will join the world in celebrating Earth Day on April 22 and encourage employees to integrate sustainability practices into their daily work. “The Postal Service prioritizes sustainable and environmentally focused solutions throughout our organization,” said Chief Sustainability Officer Jennifer Beiro-Réveillé. “From our environmental compliance reviews to our recycling programs, we are proud […]
USPS has made Package Pickup available in more areas across the nation, adding 15 ZIP Codes where customers and businesses can use the service. Here are the 15 ZIP Codes, along with the districts and areas where they’re located: • 01083 (Connecticut Valley District, Atlantic Area); • 22106 (Northern Virginia District, Atlantic Area); • 48333 […]
Great work, Abby Puckett. The Corinth, MS, rural carrier was in the right place at the right time and acted quickly to save a young woman being attacked by five dogs. Mail carriers have affected the lives of so many customers over the years. […]
Letter Carrier Nancy Torres has worked for the Postal Service for almost two decades, but she still relates to the challenges newly hired city carrier assistants (CCAs) sometimes face. In addition to delivering mail, Torres is an instructor at the Marlton, NJ, Post Office and a facilitator at the South Jersey Training Academy, helping CCAs […]
USPS highlights its reliable shipping services for business customers in a new advertising campaign. The campaign includes a series of TV spots that show packages moving efficiently through a postal plant and being delivered by letter carriers. “Finding new routes to reach your customers and new ways for them to reach you is what business […]
Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.87 percent during the week ending April 9, down a quarter of a point from one week earlier. The data was collected April 14. Central led the four areas with a rating of 97.15 percent, while Atlantic ranked last with a […]
The Caring Letters Program — highlighted in the “Lifesaving letters” article — is a great idea for helping my fellow military veterans in their time of need. It was tough being away from home when I served in the Marines. Letters from my friends and family were the best. […]
The Postal Service wants employees and contractors to remember they should not take USPS-issued mobile devices with them on international vacations or other non-work-related excursions abroad. Personnel who use these devices must protect them against damage, unauthorized access and theft, according to the Postal Service’s AS-805 Information Security policy handbook. Unless an individual receives authorization, […]
If a pop-up warning message on a sorting machine screen recently prevented an operator from accidentally running the wrong sort plan, you can thank Jason Kreutzer and the Postal Service’s IdeaSMART program. Kreutzer, an operations support specialist at the Des Moines, IA, Processing and Distribution Center, got the idea after analyzing a series of incidents […]
The Postal Service has updated its parcel locker requirements for apartment buildings. The update revises Standard 4C of the Postal Operations Manual, changing the current 10-to-1 mailbox-to-parcel-locker ratio to 5-to-1 to better accommodate increases in package volumes. According to the manual, all new and remodeled apartment buildings — which are required to install USPS-approved 4C […]
A snapshot of Postal Service scanning data shows the national rating was 96.84 percent during the week ending April 2, down almost one-quarter of a point from one week earlier. The data was collected April 7. Central led the four areas with a rating of 97.13 percent, while Southern ranked last with a 96.59 percent […]
City Carrier Assistant Ernest Thayer Jr. is a true hero for aiding a woman in Mount Dora, FL, who fainted and was barely breathing. […]
Postmaster General Louis DeJoy discusses the Postal Service’s new 10-year plan in his latest all-employee video message. The plan, called Delivering for America, aims to modernize the organization while increasing its role and relevance to the nation. USPS released the plan March 23. Delivering for America commits $40 billion to fund: • A new delivery […]
Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.84 percent during the week ending March 26, down about a third of a point from one week earlier. The data was collected March 31. Central led the four areas with a rating of 97.2 percent, while Southern ranked last with […]
Eduardo Ruiz has been named Western Pacific Area’s acting vice president. He succeeds Greg Graves, who’ll retire April 2 after 37 years with the Postal Service. In his new role, Ruiz will oversee an area that has more than 105,000 employees and approximately 38.2 million addresses across 2.2 million square miles, encompassing 57 percent of […]
April is Distracted Driving Awareness Month, an annual campaign by the National Safety Council (NSC) to help make the nation’s roads safer. More than 700 people in the United States are injured in distracted driving crashes on a typical day, NSC data show. Distractions are anything that divert your attention away from driving, whether it’s […]
As part of the Postal Service’s efforts to promote social distancing during the coronavirus pandemic, the organization’s telework contingency policy has been extended until June 7. The policy allows eligible employees to telework, provided they have the necessary equipment and their position does not require their physical presence at their workplace. The policy applies to […]
The Postal Inspection Service wants to help people avoid becoming victims of fraud this tax season. In a new public service announcement available on the agency’s YouTube channel, the Inspection Service encourages customers to be aware of identity thieves using stolen names and Social Security numbers to file phony electronic tax returns. The scammers then […]
A snapshot of Postal Service scanning data shows the national rating was 96.96 percent during the week ending March 19, down about a quarter of a point from one week earlier. The data was collected March 24. Central led the four areas with a rating of 97.24 percent, while Southern ranked last with a 96.78 […]
The Postal Service is requiring all contactors to complete training on protecting the organization’s data. The CyberSafe Fundamentals With Data Protection course provides contractors with the fundamental cybersecurity skills and knowledge needed to protect USPS electronic information from online threats, as well as best practices for handling sensitive and sensitive-enhanced information. The course is designed […]
A snapshot of Postal Service scanning data shows the national rating was 96.56 percent during the week ending March 5, down almost one-third of a point from one week earlier. The data was collected March 10. Central led the four areas with a rating of 97.02 percent, while Southern ranked last with a 96.05 percent […]
The Colorado hairstreak got its moment in the sun March 9, when the Postal Service held a virtual dedication ceremony for a stamp showcasing the colorful butterfly. The shimmering, purple hairstreak (Hypaurotis crysalus) is Colorado’s state insect. It begins life as a fuzzy green caterpillar that feeds on its host plant, the “shrub” oak, in […]
Maps that show the Postal Service’s new districts and divisions structure are now available on Blue. Under a plan announced March 3, the organization’s 67 districts will be consolidated into 50. The new territories will align closely to state borders and provide familiar boundaries for employees and customers. Additionally, the Postal Service will create a […]
A Postal Service employee from Colorado who defended a customer and her baby from a knife-wielding assailant has been named the 2020 National Hero of the Year by the National Association of Letter Carriers (NALC). In lieu of its annual fall luncheon, delayed because of the coronavirus pandemic, NALC is using its social media platforms […]
The Postal Service is reminding employees who are working from home due to the coronavirus pandemic to always keep the organization’s electronics and sensitive information secure. In addition to maintaining a clean, organized and dedicated workspace, you should adhere to these three guidelines: • Secure. If you don’t have a laptop cable lock, secure your […]