The cries of “Help me! Help me!” were faint but distinct as Rural Carrier Minette Hess recently delivered mail to a home in Mount Vernon, OH. She looked around and saw customer Brian Boggs pinned beneath an SUV in his driveway. He had been working on the vehicle when it slipped out of gear and […]
I loved the “Attention!” story. I have nothing but praise and gratitude for USPS military veterans. […]
“It takes all of us working together to be part of the solution for our customers.” […]
Dean Ball believed his wedding ring was gone for good. Ten years ago, the Abilene, TX, resident lost the $1,400 gold ring — a gift from his wife. “I thought I lost it on a job somewhere,” Ball said. Recently, Ball watched his letter carrier, Hector Piazza, walk across Ball’s front lawn to deliver his […]
More than 800 Post Offices across the nation will hold events to mark National Small Business Week, which is April 30-May 6. The events will include workshops and other activities where entrepreneurs will learn how USPS can help them grow their businesses. “No business is too small to benefit from USPS products and services,” said […]
Luxury apartment dwellers aren’t that excited about workout rooms, internet cafes and swimming pools anymore. Instead, renters want facilities where they can store and retrieve packages, according to a new study by the University of Houston. These services could prove attractive as more consumers skip malls and department stores to shop online and package deliveries […]
Letter Carrier Josue Ramirez had just driven past a customer while delivering mail recently in Waipahu, HI, when he sensed trouble. The woman was walking her bichon frise, and he noticed two stray pit bulls heading their way. Glancing in his rearview mirror, he saw the pit bulls about to attack. The postal employee stopped, […]
“Many businesses take advantage of the positive impact direct mail provides. It gets directly into the home and creates a one-to-one connection with the intended customer.” […]
Read More… from Alabama District Retail Manager Carol Brekle
I don’t think Hollywood has the information featured in the “Box populi” story. I don’t think I’ve ever seen anything other than blue collection boxes in period movies. […]
USPS has released Delicioso, a booklet of 20 stamps that celebrate the influence of Central American, South American, Mexican and Caribbean foods and flavors on American cuisine. The stamps feature six dishes from an array of Latin American culinary traditions that have found new life and variations in the United States. The dishes are tamales, […]
Greater Indiana District is sprucing up one of the Postal Service’s most recognizable symbols — its blue collection boxes. Employees recently inspected boxes throughout the district and identified about 500 that need to be restored or replaced. “The seasons are hard on them, leaving faded paint and rust over time,” said Indianapolis Maintenance Operations Manager […]
The Postal Service wants managers and employees to begin preparations for this year’s Stamp Out Hunger food drive. In a recent memo, Chief Operating Officer David Williams asked area vice presidents to ensure they have the necessary operational, staffing and transportation plans in place for the annual campaign, which will be held Saturday, May 13. […]
“When a customer walks out the door, they have entrusted me with a valuable item they want delivered to a family member or friend. It’s important to make sure I do my part to make it happen.” […]
“Little mailman” was a great story. I love the letter that Bloomsburg, PA, City Carrier Assistant Wes Winter wrote to the child reminding him “not to lose his spark.” We should all remember that every day. […]
A postal customer in Moorhead, MN, recently became trapped in his garage while working on his car. Letter Carrier David Martin was the first person to respond to the man’s cries for help. He discovered that the customer had gotten entangled in an electrical cord, fallen and knocked over a large board that had pinned […]
Pacific Area VP Dean Granholm will retire May 3 after more than 35 years of federal service. Granholm was appointed Pacific Area’s vice president in 2012. Under his leadership, the area optimized delivery performance, improved customer service and introduced online tools to manage delivery units and retail facilities. “Dean has been a transformative leader,” PMG […]
The Postal Service offers several resources to help employees answer consumers’ questions about Informed Delivery. Informed Delivery is an optional, free feature that provides residential consumers with digital previews of their incoming mail. What should you do if you receive questions about Informed Delivery? • If you encounter a consumer who is not signed up […]
A total of 6,755 Postal Service employees were attacked by dogs in 2016, according to statistics USPS recently released to kick off National Dog Bite Prevention Week. Here are the top 10 city rankings, including the number of attacks recorded there during the year. 1. Los Angeles (80) 2. Houston (62) 3. Cleveland (60) 4. […]
An accident with a circular saw recently left an Omaha, NE, postal customer in dire need of help after he cut off two fingers. “He was alone, couldn’t talk straight, was very disoriented — I think he was going into shock,” said Rural Carrier Roger Vaad, who was delivering mail when the man came running […]
“We are here to assist our customers. With mPOS, I can do just that.” […]
Wilmington, OH, Letter Carrier Martin Mitchener did an outstanding job helping the lost 2-year-old. I almost cheered out loud reading the story. […]
Two Post Office murals are side by side again and looking better than ever after almost 40 years apart. The Depression-era murals, “Great Indian Council of 1833” and “Advent of the Pioneer, 1851,” greeted customers inside a Chicago Post Office before it closed in the 1970s. The murals were then placed in storage until “Great […]
The recent death of a retired letter carrier and renowned jazz musician in the Washington, DC, area is sparking loving tributes from his admirers. Roger “Buck” Hill died last month at age 90. He was a musician for six decades and also had a 40-year postal career that inspired a memorable moniker: “The Wailing Mailman.” […]
Baltimore District Manager Angela Curtis will represent the Postal Service in the Massachusetts Institute of Technology’s Sloan Fellows Program. The 12-month program provides executives across the world with training and professional development. Curtis will join the program in June and receive a master’s degree in management studies upon completion. Curtis, who began her USPS career […]
City Carrier Assistant Cynthia Perkins was delivering mail recently in Salamanca, NY, when she spotted a 2-year-old boy running toward a busy road. When she stopped the barefoot, topless child and asked him where he lived, he would only repeat what she said. Perkins went to several nearby houses in search of a parent or […]
“The best way for our customers to protect themselves [from scams] is to learn how to identify and prevent fraudulent schemes such as reshipping scams, fraud on the internet and work-at-home schemes.” […]
Read More… from Merrifield, VA, Postal Inspector Julie Hanlon
I have worked for the Postal Service for a year, although I’ve always been an avid stamp collector. I love reading about the people the Postal Service chooses to honor. […]
If you ask one Robersonville, NC, child to explain why the mail is important, he might say letters make wishes come true. A young basketball fan named Macah recently handed Letter Carrier Donald Keel a letter written to Golden State Warriors star Stephen Curry. In the letter, the boy asked Curry to send him a […]
The Postal Service is improving the way Return Receipts are handled. Currently, barcoded Return Receipts are mixed in delivery point sequence trays when they arrive at delivery units. This means required “delivered” scans for completed Return Receipts are not always performed when the receipt is being delivered back to the senders. This process will be […]
Actress Amy Sedaris loves her neighborhood Post Office. In a new essay in the Village Voice, Sedaris, who is best known for her starring role on Comedy Central’s “Strangers with Candy,” writes about her favorite spots in her New York City neighborhood. “The [West Village] Post Office, I’d have to say that’s a place I […]