USPS offers a variety of services to help customers manage their package deliveries — a particularly useful benefit in a time when people are having more products shipped to their homes. For example, Package Intercept allows a sender or recipient to stop delivery or redirect an incoming package or letter. Most domestic mailings with a […]
City Carrier Assistant Brittany Buck was recently delivering mail in Hartford, MI, when she spotted two toddlers in harm’s way. The girls, around 1 and 2 years old, were in the middle of a road, clothed only in soiled diapers. Buck immediately called 911 and protected the children from traffic until emergency responders arrived to […]
I’m a big Benjamin Franklin fan, so I enjoyed the “Franklin’s mint condition” article. It was informative and useful. […]
The Postal Service is encouraging employees who don’t use direct deposit to receive their paychecks to sign up as soon as possible to avoid potential network disruptions caused by the coronavirus pandemic. While no disruptions are expected, the organization wants employees to enroll in the direct deposit option as a precaution. Employees who already have […]
As the nation’s response to the coronavirus pandemic evolves — disrupting daily life from coast to coast — Postal Service employees are continuing to proudly serve their communities, reinforcing the fact that USPS is part of America’s critical infrastructure. “People are depending on us,” said Joseph Kittles, a mail handler at the Northern Virginia Processing […]
The Postal Service wants employees to know there are specific shipping restrictions for hand sanitizers and disinfecting wipes that contain alcohol. As result of the novel coronavirus pandemic, the organization is seeing an increase in the number of customers attempting to ship hand sanitizers and disinfecting wipes, which are widely used to help prevent transmission […]
When it comes to communicating, word-of-mouth is sometimes the best method. This is why the Postal Service uses stand-up talks to deliver important information to employees. Managers, supervisors and others deliver the talks, which tend to focus on a single topic at a time, such as safety, customer service and business matters. Most talks last […]
To help mark the release of the Maine Statehood Forever stamp, here are five facts you should know. 1. Maine is a product of the Ice Age. A glacier cut the coastline into the hundreds of bays, inlets and harbors that make up the state we know today. Viking explorer Leif Erikson and his crew […]
Congratulations to Link on receiving a Ragan’s Employee Communications Award. I truly enjoy reading the news site and “Heroes’ Corner” every day. […]
It was the first day of school last September in Honeoye Falls, NY, when Letter Carrier Kim Neder Carey came upon a 7-year-old boy sobbing outside his apartment. When Carey asked the child if she could help him, at first he declined, saying he wasn’t supposed to talk to strangers. But it soon dawned on […]
If you work for the Postal Service, you’re required to provide the organization with your current mailing address. This allows USPS to send you communications about health, payroll, benefits and other important matters. You can use the Life Changes LiteBlue page to update your address and other information, including your emergency contacts and beneficiaries. If […]
The Postal Service knows that informed customers are the best customers. This is why the organization works to keep the public updated on service disruptions caused by emergencies, bad weather and natural disasters. Residential customers and small businesses can go to USPS Service Alerts, a section on usps.com, to find out if mail is being […]
To help mark the arrival of the Arnold Palmer Forever stamp, here are seven facts about the golf icon. 1. Palmer helped transform golf into a sport for the masses. The native of working-class Latrobe, PA, learned the sport from his father, who worked as course superintendent at the Latrobe Country Club. This allowed young […]
Rural Carrier Kathryn Lidstrom was recently delivering mail in a Fairfield, MT, neighborhood when she noticed an older customer operating a weed trimmer near an irrigation ditch on his property. Shortly afterward, the man was nowhere to be seen, which worried Lidstrom. She stopped to check in the ditch, where she spotted the customer, who […]
The “Heroes’ Corner” story about Sara Mikoulinskii, a Neenah, WI, city carrier assistant who helped a girl having a seizure, was great. Kudos to Ms. Mikoulinskii. […]
The Postal Service has again been named the top government agency for multicultural business opportunities. For the ninth consecutive year, Omnikal, a social media and networking organization that promotes business inclusiveness, has given USPS its top Omni50 Award in recognition of the Postal Service’s efforts to offer opportunities to multicultural small businesses and entrepreneurs. USPS […]
The Postal Service has a reminder for employees: Voyager credit cards are to be used only to purchase fuel for postal vehicles. If you have a USPS-issued Voyager card, don’t use it to buy food, drinks, or fuel for a personal vehicle. Doing so violates the misuse of property provision of the standards of ethical […]
USPS offers a variety of products and services at affordable prices — as well as a lot of material at no cost to customers. For example, Priority Mail and Priority Mail Express boxes, envelopes and labels are available at no charge, along with international mailing products and customs forms. Customers can order these materials at […]
This Friday is the month’s 13th day. To help you get ready, here are seven facts about a date that some consider to be anything but lucky. 1. Friday the 13th’s unlucky origins are a mystery. It’s unclear when pairing Friday and the number 13 became synonymous with bad luck. Historians have linked the day […]
Letter Carrier Kirk Miller was delivering mail on an August day last year in Danville, PA, when he came upon a customer facedown in a yard. Miller rushed to aid the man, who had passed out and hit his head. The Postal Service employee immediately called 911 and, suspecting heat-related illnesses, shielded the man from […]
Three cheers for Gail Etienne-Stripling, the Tulsa, OK, mail processing clerk who helped integrate the New Orleans public school system as a child during the 1960s. She is the type of person I’m proud to have as part of my postal family. […]
The Postal Service will handle one of the largest mailings in its history when it delivers 590 million mailpieces from the U.S. Census Bureau, beginning in March. The pieces will include questionnaires, letters and postcards regarding the 2020 census, the constitutionally mandated survey that seeks to count every resident of the United States. USPS will […]
The stamp honoring iconic golfer Arnold Palmer, who rose from humble beginnings to help transform an elite pastime into a sport for the masses, will be released Wednesday, March 4. A native of Latrobe, PA, a working-class steel mill town, the driven and charismatic Palmer (1929-2016) captured his first major title in 1958, notching his […]
Like letter carriers, rural carriers, mail handlers and others, retail associates are an important part of the Postal Service’s workforce. USPS has about 121,000 associates at its more than 34,000 Post Offices, stations, branches and other retail locations. These employees play a vital role in helping the organization achieve its business goals. In addition to […]
The Postal Inspection Service is highlighting government impostor scams during National Consumer Protection Week, which began March 1. Here are five things you should know, courtesy of the Federal Trade Commission and the Inspection Service. 1. Impostor scams were the No. 1 fraud reported to the Federal Trade Commission in 2019. People who contacted the […]
Rural Carrier Danny Spurlock was recently delivering mail in Annville, KY, when he spotted an overturned all-terrain vehicle at the bottom of an embankment. Spurlock stopped and rushed to check on the occupants: a man and a woman who were seriously injured. The Postal Service employee immediately called 911 and rendered first aid to the […]
It’s amazing how often lives are saved by Postal Service employees like Floydada, TX, Letter Carrier Ofelia McCown, who helped a customer who was seriously injured while operating a power saw. […]
Want to know more about leap years? Here are a few things that, uh, leap to mind. 1. Julius Caesar helped create leap years. A leap year occurs every four years and contains an extra day — Feb. 29 — to keep the calendar and the seasons in sync. The concept was pioneered thousands of […]
Scanning is a vital part of the Postal Service’s efforts to deliver excellent customer experiences, one of the organization’s core strategies. Scanning allows consumers to track their packages and mail. Many mailpieces receive multiple scans as they move through the postal network, and this information is fed to usps.com, the Informed Delivery feature and other […]
The Postal Service is making sure the Lunar New Year gets off to a good start. In addition to holding last month’s dedication ceremony in Monterey Park, CA, for the Year of the Rat stamp, USPS employees are participating in special events in communities across the nation. For example, in Chicago, the Chinatown Chamber of […]