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Unfazed by blaze

Rural Carrier Associate Anitra Robinson was recently delivering mail in Zionsville, IN, when she spotted flames shooting out of the roof of a residence. Robinson immediately called the local Post Office and asked a supervisor to call 911 while she ran to the house to knock on doors and look in windows to see if […]

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Pandemic parallels

The COVID-19 crisis isn’t the first time the nation’s postal system has risen to the occasion during a national health emergency. Postal workers also played a critical role during the 1918-19 influenza pandemic. “Letter carriers then and now were on the front lines,” said Jenny Lynch, the Postal Service’s historian. The 1918-19 flu outbreak was […]

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Safe space

USPS wants Post Offices with more than one self-service kiosk to make sure customers can maintain social distancing while conducting transactions. Accessible 24 hours a day in many locations, self-service kiosks allow customers to purchase print-on-demand stamps, ship packages, look up ZIP Codes and renew PO Boxes. USPS, in its role as an essential service, […]

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The right balance

The USPS Wellness team will offer a webinar this week to help Postal Service employees who would like guidance on juggling their work and home lives during this time of change. The session will be held Wednesday, May 6, at 2:30 p.m. Eastern time. The presenter will be Meredith Howarth, corporate health manager for Virginia […]

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Big opportunities

USPS serves customers of all kinds, but small businesses are particularly important to the organization. Approximately 7 million small-business customers turn to the Postal Service for their mailing and shipping needs, generating about $2.5 billion in annual revenue for USPS. These customers rely on a variety of postal products and services, including Every Door Direct […]

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Dear Mama

Mother’s Day is Sunday, May 10. To mark the occasion, here are four facts about the day set aside to honor motherhood. 1. Anna Jarvis is credited as the founder of Mother’s Day. The West Virginia native campaigned in the early 1900s to create the holiday to honor her own mother, Ann Jarvis, a Civil […]

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Good call

Letter Carrier Troy Griffin was recently delivering mail to a residence in Miamisburg, OH, when he spotted a man sprawled out in the front yard. Griffin rushed to man’s side and found him unresponsive, so he immediately called 911. Emergency responders soon arrived and treated the man for a drug overdose. The local fire chief […]

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It all adds up

The 2020 census began for most of the United States this month and will continue through Aug. 14. Here are seven facts about the once-a-decade national headcount. 1. The United States was the first nation to enshrine the census in its constitution. The first census was in 1790 during George Washington’s presidency and was referred […]

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In country

USPS serves customers from coast to coast, but the organization is particularly important to rural customers. Under its “universal service obligation,” the Postal Service delivers all mail to all addresses in the United States. This includes rural communities, small towns and remote areas where other delivery services don’t operate because it wouldn’t be profitable. In […]

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Distinguished service

To mark Military Appreciation Month in May, the Postal Service is distributing tokens of appreciation to employees who are veterans. “There are approximately 100,000 former and current service members working for the Postal Service, and we are proud to honor their contributions to our nation in the armed services and their continued service to our […]

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Social stigma

Remember “Travis,” the USPS employee who violated the Hatch Act by attempting to distribute signs for his favorite presidential candidate at the Post Office where he works? The Postal Service recently featured Travis — not his real name — in its campaign to educate employees about the Hatch Act, a law that prohibits federal workers […]

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In this together

The way Kelly Mathaw sees it, we’re all in this together. The Detroit letter carrier recently appeared on “Live with Kelly and Ryan,” the TV talk show hosted by Kelly Ripa and Ryan Seacrest, to discuss her job delivering mail and packages during the coronavirus pandemic. During an interview conducted via Skype, Mathaw talked about […]

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Odd entourage

Rural Carrier Dawn Sampson was recently delivering mail in Bismarck, AR, when she saw an unusual, worrisome sight: a 3-year-old boy, wearing only a diaper, walking on a dirt road, accompanied by a dog and a goat. Sampson stopped to check on the toddler, who said nothing other than he was going to “Bobby’s house.” […]

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Face coverings

In areas where local and state governments have ordered or directed people to wear face masks, Postal Service employees should comply. Additionally, any USPS employee who is unable to achieve social distancing in his or her workplace should wear a face covering. The new policy takes effect April 21 and will remain in place until […]

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Street smarts

The Postal Service has released a video to offer customers guidance on helping letter carriers deliver mail and packages safely during the coronavirus pandemic. “COVID-19: Safety of Children and Pets” reminds customers to be aware of USPS vehicles and employees in their neighborhoods, especially when children and pets are outside. The animated video illustrates the […]

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Keeping it classy

Although more people than ever use smartphones, social media and other digital platforms to keep in touch with friends and family, some customers still turn to First-Class Mail for their correspondence needs. First-Class Mail — which includes personal letters and greeting cards, as well as bills, bank statements and other pieces — is the Postal […]

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Blue and green

To help mark Earth Day’s 50th anniversary on April 22, here are five facts about the Postal Service’s efforts to serve as a good steward of the planet. 1. USPS recycles … a lot. Each year, the organization recycles tons of paper, cardboard and plastic. This helps the environment because manufacturing products from recycled material […]

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Something’s amiss

Letter Carrier Roger Jones was making deliveries one day last year in Oshkosh, WI, when he grew concerned that an older customer had not retrieved her mail as usual. Jones alerted a neighbor, who checked on the woman and saw that she was lying on the floor inside her home. Finding every door locked, the […]

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Poll position

The Postal Service has again topped the list of federal agencies viewed favorably by the American public, according to a new survey. Pew Research Center conducted the poll March 24-29, contacting 1,013 U.S. adults to gauge their opinion of federal government operations. The results, released April 9, show that an overwhelming 91 percent of respondents […]

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You’re welcome

USPS has released a video that showcases the outpouring of support the organization and its employees are receiving during the coronavirus pandemic. The 30-second video, titled “Thank You for the Thank-You’s,” debuted on the Postal Service’s social media channels April 8. The organization plans to release additional videos in the coming weeks. The videos highlight […]

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On the move

The Postal Service helps keep American commerce moving — literally. The organization has more than 228,000 vehicles, one of the largest civilian fleets in the world. On a typical day, these vehicles help USPS to deliver more than 470 million mailpieces to about 160 million addresses, including more packages to homes than any other business. […]

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Golden globe

Earth Day, which is Wednesday, April 22, was first celebrated in 1970 and is credited with starting the environmental movement in the United States. Here are three facts to mark its 50th anniversary. 1. An oil spill led to the creation of Earth Day. On Jan. 28, 1969, an oil well off the coast of […]

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Ditch distress

Rural Carrier Lisa Floyd was delivering mail on a hot day last year in Alexander, AR, when she spotted an older customer in distress. The man relies on a mobility scooter, which had overturned in a ditch near his home. Floyd rushed to the customer’s aid but was unable to lift the scooter on her […]

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CDC’s new guidance

The Postal Service is sharing new guidance from the Centers for Disease Control and Prevention (CDC) on the use of face coverings to help guard against COVID-19. CDC now recommends that people wear cloth face coverings in public settings where other social distancing measures, such as standing 6 feet apart, are difficult to maintain. USPS […]

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Making it easy

In a time when the nation’s commerce is increasingly moving online, the USPS Click-N-Ship service makes it easy for customers to send packages from their home or office. To use Click-N-Ship, customers must set up a free usps.com account, which they can use to make labels for their packages. For each label, the customer must […]

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Maine man

The Maine Statehood Forever stamp, featuring Edward Hopper’s “Sea at Ogunquit” painting, was released March 15. Here are five facts about the artist (1882-1967). 1. Hopper studied at the New York School of Art and Design. While at the school, which later became the Parsons School of Design, he was influenced by the works of […]

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Driveway danger

City Carrier Assistant Peter Duncan was recently delivering mail in a Canton, MI, neighborhood when he spotted an 86-year-old customer sprawled out on her driveway. Duncan rushed to check on the woman, who had fallen and struck her head. The Postal Service employee immediately called 911 and comforted her until paramedics arrived. The customer is […]

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