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Lean on EAP

Service can help during trying times

The Employee Assistance Program offers online counseling and other services to help USPS employees cope during trying times.

The Postal Service wants employees who feel overwhelmed by issues like the coronavirus pandemic, social unrest and teleworking challenges to know that support is available.

The Employee Assistance Program (EAP) is a free, voluntary and confidential service to help USPS employees overcome challenges affecting their physical and mental health, family life and job performance.

EAP assistance is available 24/7 and includes:

Video counseling, a service that allows employees to meet with an EAP counselor through a video call

•  Online counseling, a service that offers professional counseling anytime, anywhere, through a computer, tablet or smartphone

myStrength, a highly interactive, individually tailored application that help users address topics like opioid recovery, depression, insomnia, mindfulness, anxiety and chronic pain

• Live webinars that explore topics such as emotional intelligence and navigating personal challenges

EAP also offers state-of-the-art telehealth options that allow employees to receive counseling services online. This benefit has been particularly useful during the pandemic, when many people are staying home.

For more information, go to the EAP website or call 800-327-4968 (TTY: 877-492-7341).