Letter Carrier Mark La Due was recently making deliveries in a Rochester, NY, neighborhood when he grew concerned about a customer whose mail was piling up. La Due alerted the man’s neighbor, who requested a wellness check. Emergency responders soon found the customer lying on a bathroom floor, in dire need of medical attention. The […]
I loved “The List” of six facts about butterflies. […]
An Ohio employee’s question to a customer has resulted in more than a quarter of a million dollars in new estimated annualized revenue for the Postal Service. Lisa Hopkins, a lead retail associate at the Akron Main Post Office, noticed a customer who was dropping off a large quantity of packages every day. After asking […]
USPS is offering savings on Visa gift card purchases at select Post Offices this month. From March 20-April 2, customers and employees will receive $3.95 off the purchase fee of Visa gift cards valued at $100 or more. Variable load gift cards are excluded. No coupon is needed. […]
Reading Link’s “Heroes’ Corner” column makes me realize how amazing it is that so many mail carriers assist customers on their routes each day. Kudos to all of them. […]
City Carrier Assistant Ernest Thayer Jr. was delivering mail on a spring day last year in downtown Mount Dora, FL, when two women who’d been shopping together across the street experienced a crisis. Thayer heard one of them yelling for help, so he rushed to their aid, where he found that the other had fainted […]
Here’s a look at some recent changes in the USPS leadership ranks: • Lisa Arcari, commercial payment director at Postal Service headquarters in Washington, DC, was named pricing innovation manager. She succeeded Nan McKenzie, who is now leading a special project examining volumes, revenues and costs for all international products. Jeanette Cook, information technology program […]
Spring has sprung and nature’s prettiest pollinators — such as the Colorado hairstreak, star of the Postal Service’s latest butterfly stamp — are waiting in the wings. Here are six facts about these fragile forces of nature: 1. Butterflies have four wings, not two. They’re also cold-blooded and need temperatures higher than 60 degrees to […]
Letter Carrier Alexis McIntosh was recently making deliveries in an Arlington Heights, IL, neighborhood when she heard someone yelling for help inside a residence. McIntosh entered the home and saw a customer lying on the floor. The man told her he’d been stranded there for four days. The Postal Service employee immediately called 911 and […]
The Internal Revenue Service (IRS) will extend this year’s federal income tax filing deadline from April 15 to May 17 to give people more time to navigate challenges presented by the coronavirus pandemic. Taxpayers can also delay payment of any money owed the agency until May 17. Those who need more time to submit their […]
A customer services manager’s sales lead has resulted in more than $96,000 in new revenue for the Postal Service. Ana Garza, who works at the South Tyler, TX, Carrier Annex, was assisting a business customer who ships plush stuffed animals, both domestically and internationally. After learning that the customer was interested in saving on shipping […]
The Combined Federal Campaign (CFC) has reopened so federal employees can contribute to charities helping people affected by the ice storm that struck Texas and other states this winter. The storm, also known as Winter Storm Shirley, caused widespread power outages and water shortages. The U.S. Office of Personnel Management, which runs the CFC, is […]
It was great to read that the Postal Service has an advocate such as Kevin Morby, the indie rocker who prefers receiving mail at his P.O. Box. It’s also nice that he celebrated the Postal Service’s value with his special song, “U.S. Mail.” […]
Letter Carrier Joy Cordell was recently making deliveries in an Eaton Rapids, MI, neighborhood when she saw two visibly upset children exit a house. Cordell asked what was wrong and one replied: “My mommy has fallen and isn’t waking up.” The Postal Service employee rushed inside and found a woman on a bathroom floor with […]
The Postal Service has named the directors who’ll oversee its new division structure. The divisions, part of Logistics and Processing Operations, focus on processing and moving mail and packages efficiently to delivery units. Under a plan announced this month, Logistics will be organized into four regions — each geographically aligned to one retail and delivery […]
Here’s a look at some recent changes in the USPS leadership ranks: • Jason R. Beach, the Norfolk, VA, Processing and Distribution Center’s plant manager, was named the Richmond, VA, Processing and Distribution Center’s acting plant manager. Deshon Scott-Hopwood, the Richmond facility’s senior plant manager, left the Postal Service on Feb. 23 after nine years […]
In a tip of the hat to St. Pat, here are five recent stamps released by An Post, Ireland’s postal service. Some of them may surprise you: 1. Failte. Ireland’s newest stamp bears the greeting “failte,” Gaelic for “welcome,” with wavy light gray lines radiating from the greeting to form the background. The fraction “1/100,000” […]
Retail Associate Sheena Dillenburg was on duty recently in Stockton, NY, when a colleague complained of difficulty breathing and a malfunctioning inhaler. Concerned that her colleague was turning blue, Dillenburg immediately called 911. Emergency responders soon arrived and rushed the distressed worker to a hospital. Dillenburg’s colleague, who was treated for pneumonia, recovered from the […]
I loved “Bear necessities,” the article about author Amanda Rose, who credits USPS for the success of her weight-loss book, “Half My Size With the Ridiculously Big Salad.” […]
USPS will release its “Star Wars”-inspired stamps May 4 — a date that nods to the franchise’s most famous line, “May the force be with you.” The stamps, which the Postal Service announced in January, salute beloved droids from the “Star Wars” galaxy. The 20-stamp pane will feature 10 droids: IG-11, R2-D2, K-2SO, D-O, L3-37, […]
Here’s a look at some recent changes in the USPS leadership ranks: • Mary Alt, the Denver Processing and Distribution Center’s senior plant manager, was named the Minneapolis Northland Campus’s acting lead executive. • Jeff Drake, the St. Louis Processing and Distribution Center’s acting plant manager, resumed his regular duties as the Kansas City, MO, […]
The flowers featured on the new Garden Beauty stamps have backgrounds almost as colorful as they are. Here are six examples: 1. Allium. The allium (Latin for “garlic”) is a member of the genus of the same name, a pungent bunch that includes onions, chives and leeks. Indeed, the flower we know as an allium […]
Letter Carrier Kenietra Roberson was recently delivering mail in a Stockton, CA, neighborhood when she grew concerned about unusual noises she heard coming from a customer’s residence. Roberson consulted with a neighbor, who called 911. Emergency responders soon arrived and discovered that the customer had been stranded on the floor for two weeks and was […]
Postal Service employees can participate in an upcoming webinar to learn how to stretch their dollars to provide nutritious, delicious meals. The session, “Meal Planning for Health and Budget,” will be held Thursday, March 11, at noon EST. Kristen McGill, a nutritionist for the Giant supermarket chain, will conduct the webinar and provide meal planning […]
A Texas retail associate’s sales leads have brought in more than $327,000 in new estimated annualized revenue for the Postal Service. Rosina Gonzales, who works at the Dallas Main Post Office, submitted her leads through the Clerks Care program, which allows retail associates, call center agents and machine and distribution clerks to pass on sales […]
Westchester District is using data to keep its employees safe on the job. The district, which encompasses much of the Hudson Valley area of New York state, has developed a simple diagnostic tool that permits top managers to analyze local work hour and accident data. “If you don’t understand what the world is telling you […]
Letter Carrier Kelleigh Fulton was recently delivering mail in a Manasquan, NJ, neighborhood when something out of the ordinary at an older customer’s home worried her: The woman, who normally greets Fulton at the door, was nowhere to be seen. Fulton alerted a neighbor, whom she knew had a key to the woman’s residence. They […]
The Postal Service has proposed a rule change that would extend the mailing restrictions for cigarettes and smokeless tobacco products to include electronic cigarettes and other vaping-type products. The proposed rule change follows the recent enactment of the Preventing Online Sales of E-Cigarettes to Children Act, a federal law that restricts the shipping of such […]
Here’s a look at some recent changes in the USPS leadership ranks: • Wendy Daniels, customer contact internal and contract manager, was named acting enterprise customer care support executive manager. • Kenneth E. Hanson Jr., the Greensboro, NC, Processing and Distribution Center’s acting plant manager, resumed his regular duties as the Charleston, WV, Processing and […]
Women have played a pivotal role in the American postal system since the early days of the republic. In observance of Women’s History Month, here are five categories of female firsts: 1. Postmaster. Mary Katherine Goddard served as Baltimore’s Postmaster from 1775-1789. She was the only female Postmaster when Benjamin Franklin was named the first […]