A sales lead from a letter carrier in Ohio has resulted in a $5,000 marketing mail deal for the Postal Service. After talking with a customer on his route, Jason Lundquist, a letter carrier at the Twinsburg Post Office, used his mobile delivery device to submit a lead. A USPS sales team member followed up […]
Rural Carrier Camille Graves was delivering a package to a customer in Brookfield, MA, when she heard a cry for help from inside the home. Braves entered the residence and found an older woman lying on a cold floor. The customer had fallen the night before and was unable to get up. The Postal Service […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • St. Petersburg, FL, Postmaster Jessie H. Davis Jr. was named the Washington, DC, Post Office’s officer in charge. • Avinesh D. Kumar was named Georgia District’s manager. He previously served as San Francisco postmaster. • Wendy P. Leacock was named distribution […]
USPS has licensed a new Postal Inspection Service-themed detective game. True Crime Stories by Big Potato Games, for ages 14 and up, encourages budding postal inspectors to use strategy to solve mysteries. “The latest licensed USPS product is the first collaboration with the Postal Inspection Service and spotlights the nation’s oldest federal law enforcement agency, […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a complaints and inquiry clerk in California has resulted in a shipping deal worth more than $239,000 for the Postal Service. Dennis Ford, who works at the Los Angeles Post Office, got a question about shipping options from the owner of a waste management business that had recently relocated to the […]
Visitors to last month’s California State Fair enjoyed carnival rides, livestock competitions, food contests — and writing letters. The Post Office at the Cal Expo fairgrounds in Sacramento featured a letter-writing station and mailing materials for children. The Heart of Northern California Postal Customer Council joined USPS to provide stamps and stationery with helpful templates […]
Letter Carrier Danita Brooks-Poindexter was delivering mail in Watertown, MA, when she spotted smoke and flames at a house. As a bystander called 911, Brooks-Poindexter rushed toward the burning home and knocked on a door. She ensured that the six residents safely evacuated, then she informed neighbors of the blaze. The multi-alarm fire had started […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Chenise R. LeDoux completed the Massachusetts Institute of Technology Sloan Fellows Master of Business Administration Program and was named the level 1 Post Office operations support director. She previously served as Texas 2 District manager. • Lora M. McLucas, Maryland District […]
To help mark USPS Ethics Awareness Week, the Postal Service is reminding employees they may not misuse their time while on duty. Here are some things employees should keep in mind: • Federal regulations require that official time be used to carry out postal duties. For example, an employee may not shop online, browse the […]
The Postal Service dedicated its Life Magnified stamps on Aug. 10 at the Great American Stamp Show in Cleveland. This collection of 20 images was created using microscopes and highly specialized photographic techniques to capture details of life undetectable by the human eye. “Usually, we shrink images to fit on a postage stamp. In this […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a letter carrier in Pennsylvania has resulted in a $349,000 shipping deal for the Postal Service. Nicole Spencer, who works in the Curwensville Post Office, got a question about Priority Mail from the shipping manager at a local business. Spencer asked some follow-up questions and the customer expressed interest in speaking […]
USPS Ethics Awareness Week, an annual effort to educate employees about the importance of conducting themselves with integrity, is Aug. 14-18 this year. In polls, the Postal Service is regularly voted the nation’s most trusted government agency. Honoring the public’s trust isn’t just the right thing to do, it’s also good for the bottom line: […]
Letter Carrier Kori Olden was delivering mail to an elderly customer in Warrensburg, NY, when he heard sounds of distress coming from inside the home. He entered the residence and found the woman, who had fallen earlier that morning and fractured her hip. Olden called 911 and the customer’s daughter. He waited with her until […]
The Postal Service has reported its financial results for fiscal year 2023’s third quarter (April 1-June 30). Here are some highlights: • Revenue. Operating revenue was $18.6 billion, a decrease of 0.9 percent compared with the same quarter one year earlier. First-Class Mail revenue increased 4 percent, while Marketing Mail revenue decreased 8.8 percent. Shipping […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Timothy R. Bruno was named Alaska District manager. He previously served as the district’s operations integration manager. • Roman D. King, a Virginia District Post Office operations manager, was named the Philadelphia Post Office’s officer in charge. • Cathleen C. Lujan, […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a letter carrier in Ohio has resulted in a $234,000 shipping deal for the Postal Service. Nicholaos Koukouras, who works at the North Ridgeville Post Office, noticed a new company was receiving deliveries on his route. After talking with the customer, Koukouras submitted a lead. A sales representative followed up with […]
The Postal Inspection Service has signed on to the 30×30 Initiative, a nationwide effort to advance gender equity in law enforcement. The initiative aims to increase the number of women in police recruitment classes to 30 percent by 2030. Currently, women represent only 12 percent of sworn officers and 3 percent of police leadership nationwide. […]
Retail Associate Felicia Harpp-Cordell was on duty at the Warrensburg, NY, Post Office when she received a text message alerting her to an accident in front of the building. Harpp-Cordell went outside and found a crowd gathering around a boy who had been hit by a car while he was riding his bicycle. She also […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Rozlyn E. Edwards-Erwin, who works in workforce operations planning for Georgia District, was named Southern Area’s acting facilities customer relations manager. • Kernersville, NC, Postmaster Shane E. Johnston was named Atlantic Area’s acting facilities customer relations manager. • Dapo O. Oladeji […]
The Postal Service is inviting employees to audition for this year’s holiday advertising campaign. Employees who are selected to participate could be featured in a variety of ads, including TV commercials. The audition process is open to all employees. No prior experience is required. The USPS Employee Casting website has instructions on creating and submitting […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a letter carrier in Pennsylvania has resulted in a shipping deal worth $59,000 in new revenue for the Postal Service. Scott Barr, who works at Lebanon Post Office, was asked by a representative of a company along his route about how USPS could help them. Barr used his mobile delivery device […]
The Postal Service’s Delivering for America employee postcards can now be downloaded from LiteBlue. The 5-by-3.25-inch cards explain the organization’s 10-year plan to achieve financial stability and service excellence. Each card addresses a different topic and features information that employees can reference when discussing the plan with co-workers and customers. The first of these cards […]
A customer at home in Oak Ridge, TN, had recently retrieved his mail from Letter Carrier William Brough when their usual exchange of pleasantries outside took a tragic turn: As they parted ways, the man collapsed. Brough rushed back to the customer’s side and found him unconscious with no pulse. The Postal Service employee immediately […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Roy L. Sanderson was named Western Region’s Network Operations Control Center team lead. He previously served as the Las Vegas Processing and Distribution Center’s distribution operations manager. • Jon T. Stratton, technical analysis, accounting and finance executive manager, retired July 7 […]
More than 70 years before Project Safe Delivery and its focus on arrow key access and other postal theft-deterrent measures, a “Dragnet” episode from radio’s golden age shows that mail fraud isn’t a new problem. In “The Big Mailman,” a based-on-a-true-story episode that originally aired in 1951, Sgt. Joe Friday, played by Jack Webb, and […]
Letter Carrier Charles Markee II was recently conversing with an older customer on his route in Medina, NY, when he grew concerned that she seemed disoriented. Markee soon called 911, and when a police officer checked on the woman, it was determined she needed medical attention at a hospital, where she subsequently died. Several weeks […]