joseph_goldfus

Who says postal carriers and dogs can’t get along? Dori Blackburn recently joined the Postal Service as a rural carrier in Winthrop, WA. For several days, she was approached on her route by a dog that seemed eager to befriend her. One day, the dog was more persistent than usual. Blackburn tried to ignore the […]

Read More… from Heroes’ corner

The national scanning score for the week ending April 17 was 96.56 percent, down from the previous week. Here are the area and district standings, as of April 22: Areas. Capital Metro ranked first with a rating of 96.86 percent. Southern (96.72) and Eastern (96.62 percent) each moved up one spot to take second and third, respectively. […]

Read More… from Scanning scorecard

The Postal Service continues to test Sunday package deliveries in select markets, part of the organization’s ongoing effort to grow its shipping business. More than 1.5 million Sunday packages have been delivered since the fiscal year began last fall. Deliveries are made from about 1,500 Post Offices, where many letter carriers say customers are surprised […]

Read More… from Christmas every Sunday

The Postal Service is continuing to reduce greenhouse gas emissions and improve energy efficiency, according to the 2014 Sustainability Report. The report, which will be published April 22 to coincide with Earth Day, shows greenhouse gas emissions are down 13.3 percent since 2008. Postal facilities also are on track to exceed a goal to use […]

Read More… from Green success

The Postal Service delivers better customer service than almost any other government agency, according to a report released this week. USPS and the National Parks Service (NPS) tied for first place among 18 federal agencies included in Forrester Research’s consumer index. The rankings are based on a survey of 46,000 consumers who were asked to […]

Read More… from Leading the way

Postal Service employees often know their communities well. When they see something unusual, it doesn’t take them long to notice. Just ask Moores Hill, IN, Rural Carrier Gina McCool. She was beginning her route recently when she spotted a small boy alone in a park near the Post Office. McCool and another woman approached the […]

Read More… from Heroes’ corner

Technology hasn’t just improved the Postal Service’s ability to track packages — it’s also helping to protect revenue at USPS loading docks, where commercial mail is accepted. Through eInduction, the Postal Service uses mailer electronic documentation (eDoc), Intelligent Mail Container barcodes (IMcbs) and handheld scanners to accept almost half the containers that deliver mail to postal […]

Read More… from Dock and load

Postal retail employees are continuing to use new mobile technology for routine transactions, reducing the amount of time many customers spend waiting in line. The mobile Point of Sale (mPOS) devices are modified iPods that come with a portable receipt and postage printer. Employees use the devices to scan and accept prepaid packages and sell […]

Read More… from Cutting the line

As USPS prepares to upgrade its vehicle fleet, the National Postal Museum is recalling a time when mail was delivered on three wheels. In a recent blog post, the museum highlights “mailsters” — three-wheeled lightweight trucks that letter carriers began using during the 1950s. The vehicles helped the Post Office Department respond to rapid growth in suburban areas, […]

Read More… from Mail on wheels

Writing letters helps youngsters practice empathy, according to a new Huffington Post essay by Christine French Cully, editor of Highlights for Children magazine. “Is your friend who moved away feeling lonely? Did the neighbor’s dog die? These are all opportunities to teach your kids how to think about the feelings of others and write the kind of […]

Read More… from Hugs in the mail

The national performance score reached 96.68 percent during the week ending April 10, up sharply from the previous week. Here are the area and district standings, as of April 15: Areas. Western, with a rating of 97.09 percent, ranked first for the eighth consecutive week. Capital Metro (96.97 percent) moved up three spots to take second, followed […]

Read More… from Scanning scorecard

The Postal Service continues to boost productivity through dynamic routing, a technique that puts package delivery points in the most efficient, logical order. USPS introduced dynamic routing last year at facilities that have parcel-only routes. The concept is part of the Postal Service’s broader effort to grow its package delivery business. “It has really increased our productivity,” […]

Read More… from Call to order