Thurmont, MD, Retail Associate Deonna O’Neill sprang into action when she spotted an apartment fire near the Post Office where she works. O’Neill was receiving an early morning shipment of packages when she spotted flames coming out of the building’s roof. She ran over and banged on the door to alert the residents, then called […]
Today’s hero is the full-length story, Heroes’ corner. […]
I’m proud to be on the same team as Shane Mees, who went above and beyond the call of duty to ensure that a photo album got back to its owner. That is my definition of customer service. Kudos to you, Shane. […]
The Postal Service’s Corporate Information Security Office reminds employees that sending non-business related emails — including jokes, pictures, political or religious views — is a form of spamming. USPS policies regarding proper use of email are found in Handbook AS-805, Information Security, Chapter 5, Acceptable Use, andHandbook AS-805-C, Information Security for General Users, Chapter 3, Use of Information Resources. […]
“Every week the district sends us a detailed report on our scanning performance. We promptly share this information with our employees and talk to them daily about their scanning successes and opportunities for improvement.” […]
Postal Inspectors have secured a first-ever extradition from Jamaica for a man accused of sweepstakes fraud. The case began in 2009 when a South Carolina sheriff contacted Miami Division Inspectors about an elderly woman who had responded to multiple fraudulent sweepstakes offers sent by mail. She lost more than $120,000. Inspectors tracked down the suspect […]
Greenfield, IN, Rural Carrier Melinda Thompson was on her route recently when she spotted a burning shed and ran over to see if anyone needed help. “I know that this particular home, they have a few dogs,” Thompson told the Daily Reporter newspaper. “I thought, ‘I just gotta check, just in case.’” Sure enough, several puppies were […]
The Postal Service’s next generation delivery vehicles will offer more sustainable and fuel-efficient features, Chief Sustainability Officer Tom Day told the Planning Report trade publication recently. “Vehicles are obviously one of our major sources of greenhouse gas emissions,” Day said. “Whatever vehicle we choose must be financially justified, and at the same time, must reduce our impact on the […]
A new mobile app is blurring the line between digital and paper letters. The Lettrs app allows users to compose messages online and have them transferred to paper and mailed to the recipient. Prices start at $2. Special features such as scented envelopes and wax seals are available, and all letters are mailed from Collinsville, […]