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Jeffery Moretta, Depew, NY

Depew, NY, Customer Services Supervisor Jeffery Moretta recently drove out to help a rural carrier having vehicle problems, but the sound of a car crash at a nearby intersection soon signaled a much more urgent issue. Moretta rushed to the scene and found that one of the victims was trapped in her automobile, which was […]

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Justice league

A Columbia, MD, girl who dressed as Ruth Bader Ginsburg for her school’s Superhero Day recently received encouraging letters from the Supreme Court justice. Ginsburg, 83, mailed a handwritten letter after a photo of 8-year-old Michele Threefoot went viral on social media a few weeks ago. The image was initially posted by Michele’s mom, Krista Threefoot. […]

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Rettinhouse retires

Nancy Rettinhouse, vice president of Employee Resource Management, will retire from the Postal Service Feb. 3 after 38 years. Rettinhouse joined USPS as a processing and distribution clerk in Grand Rapids, MI, and moved steadily through the management ranks. She held numerous positions in Michigan, Virginia, North Carolina, Illinois and Florida. In 2015, PMG Megan […]

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News quiz

Welcome to “News quiz,” a new weekly feature that will allow Link readers to test their knowledge of recent stories. The correct answers to this quiz appear at the end. 1. Two postal inspectors recently visited a California kindergarten class after a student wrote to USPS for what reason? a) To praise a heroic letter […]

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Need to know

Postal Bulletin. The Postal Bulletin’s latest issue features resources and tips for helping customers seeking USPS passport services. The cover story explains the difference between passport books, which are used for all international travel by land, sea and air; and passport cards, which are primarily used to enter the United States at land border crossings […]

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John Richichi, Glens Falls, NY

Residents of Glens Falls, NY, recently heaped praise on a postal employee for his quick thinking that saved a driver and passenger from being crushed by a massive tree limb. Letter Carrier John Richichi was delivering mail when he heard a loud cracking sound. Realizing it was coming from a tree near the street, he […]

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Handling with care

A group of Los Angeles employees recently came to a family’s aid following a devastating fire that killed two small children. Two days after Christmas, the Fortson family lost 3-year‑old twin boys in the fire caused by faulty Christmas tree decorations. Benjamin Fortson, his pregnant wife Charlotte and their 4-year-old daughter Brechelle survived the fire. […]

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New stamps

The Postal Service issued the Lili’uokalani Gardens Priority Mail stamp and the Gateway Arch Priority Mail Express stamp Jan. 22. The $6.65 Lili’uokalani Gardens stamp honors the landmark site in Hilo, HI. The stamp features one of the gardens’ most iconic structures — a red wooden shelter on a stone bridge spanning a portion of […]

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Higher power

A New York company that provides high-tech communications services is crediting the Postal Service with its growth. Cathedral Corp. has relied on USPS since the 1920s, when the company began supplying mailed offering envelopes to churches. The company now offers a range of services for religious organizations and businesses, including personalized direct mailings that are […]

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Help tool

The Accounting help tool is available 24/7 and provides answers to your questions. This tool, located on the Accounting site, offers resolutions for accounting-related matters, including stamp stock, banking, money orders, claims, accounts payable, travel and payroll. […]

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Huan Boi Zhu, College Point, NY

College Point, NY, Letter Carrier Huan Boi Zhu was delivering mail recently when a woman approached him for help. A friend, she said, was trying to kill himself by hanging. Zhu followed the woman into a nearby residence and found a motionless man suspended from a door with rope. The postal employee lifted up the […]

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Price changes

Price changes for some USPS mailing and shipping products and services will take effect Sunday, Jan. 22. The changes include a 2-cent increase in the price of a First-Class Mail Forever stamp. This will return the price to 49 cents, the price in effect before USPS was mandated to reduce prices by the Postal Regulatory Commission last […]

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Hip hip hooray

The hits keep coming from Gayla Peevey. The onetime child star whose 1953 song “I Want a Hippopotamus for Christmas” was featured in the Postal Service’s recent holiday TV campaign is back on the charts. The song debuted at No. 2 on Billboard’s Top TV Commercials chart, the music industry trade publication reported this week. […]

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Can we talk?

What do you think of Link? If you have feedback about our publications and platforms — including Link, Link mobile, Link Recap and Link Extra — we want to hear it. Email your compliments, complaints and other comments to uspslink@usps.gov. You can also mail your feedback to: USPS, Corporate Communications, Speechwriting and Publications, PO Box 23294, Washington, […]

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Need to know

Postal Bulletin. The Postal Bulletin’s latest issue highlights new discounts available to businesses that incorporate color, new printing techniques and mobile technologies into their direct mailings. The issue also previews upcoming stamps, including Lili’uokalani Gardens, Gateway Arch, Patriotic Nonprofit, Oscar de la Renta, Uncle Sam’s Hat and John Fitzgerald Kennedy. Get well soon. The parents […]

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Sky king

The pilot who dazzled attendees at the Postal Service’s recent Love Skywriting stamp dedication has been filling the skies with words for more than a half-century. Greg Stinis flew a Grumman Tiger (AA5-B) at the Jan. 7 ceremony and wrote the word “Love” in the sky above Chino, CA, replicating the image on the stamp. […]

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Due process

The Postal Service is continuing to improve the way it serves customers through eInduction, its electronic induction process. More than 60 percent of mail containers now enter the mailstream through eInduction, which allows customers to bring mailings to USPS facilities for processing and delivery without hard-copy 8125 forms. This process, introduced in 2013, also streamlines […]

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All is well

Want to help your co-workers improve their overall well-being? If so, USPS invites you to join Wellness Partners, a program that aims to “build a foundation of health and wellness within the Postal Service.” Participants will act as liaisons between the Wellness team and employees who work across the nation. The partners will promote four […]

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One of those things

Computers, smartphones and tablets are often targeted by hackers, but they aren’t the only gadgets online thieves have in their sights. These days, most devices with on/off switches — including toys, appliances and wearable technology like headphones and fitness trackers — have the capability to connect to the internet. While this concept, called “the internet […]

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Lisa Melancon, Manchester, NH

When a postal customer in Manchester, NH, sitting on a lawn mower on a recent day didn’t respond to a wave and greeting from Letter Carrier Lisa Melancon, she took a closer look and noticed signs of distress. She knew that a retired nurse was at home across the street and sought out her help. […]

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