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Healthy summer

Summer is an ideal time to start — or re-start — a healthy lifestyle. In many places, the weather is warmer and there are more opportunities to go outside, be active and spend time with family and friends. The Centers for Disease Control and Prevention (CDC) offer the following tips to help you have a […]

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Loraine Hayward, Wysox, PA

Rural Carrier Loraine Hayward has been keeping a close eye on a newly widowed older customer in Wysox, PA, and her attentiveness recently made a crucial difference. Hayward was delivering mail to the customer’s garage — which she’d started doing to help the woman avoid navigating a long driveway while home alone — when she […]

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Mail mystery

Several employees in Oregon worked together recently to solve a mystery: How did several postcards dating to the 1900s suddenly wind up lost in the mail? It began when four undeliverable postcards arrived on the desk of Eric Korus, a Columbus, NE, customer services supervisor. After he discovered the original addressee had died years ago, […]

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To your health

I’m an occupational health nurse administrator at the Human Resources Shared Service Center in Greensboro, NC. I’m one of two nurses here who screen all job candidates who have indicated they have medical issues or concerns on their pre-employment forms. My job is unique because of the role I play in hiring. If candidates indicate […]

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Let there be Lite

Employees at a USPS facility in Atlanta can now access LiteBlue, the organization’s intranet, in their break room. The North Metro Processing and Distribution Center recently added several LiteBlue-enabled computers to the room to make it easier for employees to find information about payroll, benefits and similar topics. “Employees are eager to use the computers […]

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Need to know

Flag reminder. Wednesday, July 4, is Independence Day, one of six days each year Postal Service facilities are required to fly the POW-MIA flag. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. Facilities that are open July 4 must display […]

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Benjamin Garcia, Arvada, CO

Rural Carrier Associate Benjamin Garcia was recently delivering packages on a secluded street in Arvada, CO, when he spotted a customer in trouble. The woman had gotten stranded underneath a boat parked in her driveway after she’d slipped on ice and fractured her pelvis. As soon as Garcia saw the customer waving for help, he […]

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Talking shop

The habits of shoppers are changing profoundly as more of them go online to buy things, according to an NPR/Marist poll released this week. More than two-thirds of U.S. shoppers — or 1 in 7 Americans — have purchased at least one item online, meaning the days of people being afraid to share their credit […]

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All night long

I drive an 11-ton box truck for the Buffalo, NY, Processing and Distribution Center.  My day starts at 2 a.m., when I punch in at the plant. I help a mail handler load my truck, and once the load is secured and I receive the green light, I “scan out” and drive to a nearby […]

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In good hands

A new video showcases a USPS supervisor who receives accolades from both his family and his colleagues. “Josh’s Story” spotlights Joshua Hurt, a mail handler supervisor at the Pittsburgh Processing and Distribution Center. Hurt’s family members speak about his work ethic. “Not only does he work hard, but everything he does, he seems to do […]

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Do you need help?

USPS is reminding employees that counseling and other services are available through the Employee Assistance Program (EAP). If you need to talk to someone, you can call EAP’s toll-free number at 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341. Counselors are available 24 hours a day, 7 days a week. “You never know when you or […]

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Stephen Schaal, Akron, OH

Carrier Technician Stephen Schaal was recently delivering mail to a home in Akron, OH, when he heard a faint cry for help. Schaal soon spotted a customer sprawled out on the living room floor and rushed to her side. The woman said she’d been stranded for several days. Schaal immediately called 911 and stayed with […]

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Making a difference

The Breast Cancer Research semipostal stamp helped fund a landmark study that showed genetic testing can reveal which women with early-stage breast cancer need chemotherapy and which do not. The National Cancer Institute and several foundations sponsored the study. The initial $4.5 million of the institute’s $36 million contribution came from the stamp proceeds. “It’s […]

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Following orders

I’m an area maintenance technician based in Billings, MT, but my job sends me throughout my district to make sure postal building equipment works properly. There are four other area maintenance technicians in Montana, and we split up the work, including helping each other now and then. We repair plumbing, electrical equipment, locks and safes, […]

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Baby steps

A new video highlights how much one customer relies on the Postal Service for her home-based business. “Jessie’s Story” features Jessie Ellerston, a busy Eagle Mountain, UT, mom who operates an online toddler shoe store. “I package the shoes, I print the labels and I schedule a pickup and never have to leave my house,” […]

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Need to know

Flag notice. Flag Day, one of six days each year that Postal Service facilities are required to fly the POW-MIA flag, is Thursday, June 14. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. The POW-MIA flag must fly below the U.S. […]

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More feedback, please

Retail Associate Linda Allmendinger knows the most important part of her job is ensuring each customer has a good experience. She also knows it’s important to get feedback from the people she serves. This is why Allmendinger, who works at the Fayetteville, AR, Post Office, encourages customers to complete the point-of-sale survey at the bottom […]

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Got opinions?

Employees have about two weeks to complete the latest Postal Pulse, the survey that USPS uses to help improve its workplaces. The survey measures engagement, which refers to employees’ overall approach to their work, including their involvement, enthusiasm and commitment. It takes about 5 minutes to complete the survey, which has 13 questions and a […]

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Tammy Chairez, Webb City, MO

Webb City, MO, City Carrier Assistant Tammy Chairez had gotten in the habit of checking on an older customer in poor health who wasn’t getting around well. One day recently, as Chairez was delivering mail and making her way to the customer’s porch, she heard the woman inside yelling for help. The Postal Service employee […]

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Coming and going

I’m a general expeditor at the Cheyenne, WY, Processing and Distribution Center. I make sure that everything runs smoothly — that the mail moves when it needs to move and gets to where it needs to go on time. My career began 25 years ago when my brother-in-law, who worked for USPS at the time, […]

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Tag time

The Postal Service wants employees to remember the differences between Political Mail and Election Mail tags during this year’s election season. Red Tag 57, for Political Mail, should be used for any political campaign mailing by a registered candidate, campaign committee, and committee of a political party. This tag also can be used for a […]

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Mariah Seegmiller, Northglenn, CO

Letter Carrier Mariah Seegmiller was recently delivering mail in a Northglenn, CO, neighborhood when she spotted a toddler wandering around by himself. Seeing no signs of a caregiver, Seegmiller called 911 and comforted the 2-year-old until emergency responders arrived. Investigators determined that the child’s parents were incarcerated and had placed him in the care of […]

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Lesson plans

I’m Western Pennsylvania District’s master facilitator for the clerk craft, which means I travel throughout the district training retail associates. I’m also an acting human resources specialist responsible for coordinating training for retail associates at the district level. I’m based at the Pittsburgh Processing and Distribution Center, but on any given day, I could be […]

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Beat the heat

USPS is reminding employees to stay cool and safe during hot weather. You should hydrate before, during and after work, even if you don’t feel thirsty. Research shows you should drink at least 8 ounces of water every 20 minutes. Dressing appropriately for the weather is important, too. On warm days, wear light-colored, loose-fitting and […]

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Str0ng p@ssphr@ses

Your favorite song. The title of the last book you read. The name of your favorite family recipe. Each of these has the potential to be an effective “passphrase,” experts say. A passphrase is a set of words that, when used together, creates a strong defense against cyberintruders. For example: “GrandmasLasagnaSupreme” would be tough for […]

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