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Keep the change
Video shows how to request refunds online
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Need to know
Alaska accolades, Owney honors
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HeroesFrancis Franklin, Buffalo, NY
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Mail
Joseph Ceci, Milwaukee
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Caroling we go
USPS dedicates Christmas stamps
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On ice
The History of Hockey stamp images revealed
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What is APV?
New system automates collection of postage due
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News quiz
Test your recall of this week’s stories
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HeroesJanet Fetterolf, Hegins, PA; Scott Nickerson, Cambridge, NE
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Mail
Janice Casey, Clam Gulch, AK
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The Snowy Day
New stamps honor literary milestone
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Need to know
Scanning, service and more
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Check it out
National Cyber Security Awareness Month begins
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Teddy talk
USPS delivers for bear company
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Mail
Eleanor Baker, Lexington Park, MD
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HeroesKenneth Craig, Great Falls, MT
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Full house
Employee has fostered more than 600 kids
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Inclusive imagery
Stamps to honor ‘The Snowy Day’
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Thumbs up
Informed Delivery receives praise
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Hurricane headlines
The list: 7 stories you might have missed
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Mail
Aileen Kirts, Potomac, IL
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HeroesMichael Keicher, West Seneca, NY; Karen Hughes, Taft, CA
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In remembrance
Fly flags at half-staff through Oct. 6
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Business as usual
Inability to make payments won’t impede operations
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New semipostal stamps
Alzheimer’s disease, PTSD to be recognized
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Fine balance
Best practices: Prompt transitions matter
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HeroesJose Fonseca, Titusville, FL
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Mail
Pamela Moore, Greensboro, NC
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‘Grow the industry’
PMG highlights service, customer experience
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Championing the cause
Stamp highlights breast cancer awareness