USPS logo LINK — USPS employee news Printable

Keep the change

Video shows how to request refunds online

Video Refund
The Postal Service has released “How to Request a Refund,” a new video that explains how residential and business customers can seek refunds.

A new USPS video shows customers how they can obtain refunds online.

“How to Request a Refund” explains that the Postal Service offers a money-back guarantee for Priority Mail Express and a refund for Extra Services.

The 1-minute, 40-second segment also explains how residential customers can request refunds through, while business customers can use the Business Customer Gateway.

The Postal Service’s process for sending reimbursements is also outlined.

The video is also available on the Postal Service’s YouTube channel.

Post-story highlights