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Best efforts
Employees went above, beyond this year
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Mail
Jane Gray, Haviland, OH
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Heroes
Caring for kids
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Winter’s wallop
Recalling the top stories of 2018
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Making things better
Employees honored, served others this year
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Pro tips
Best practices: A year of peer-to-peer wisdom
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Postal people
The list: 10 favorite stories this year
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Mail
Ingrid Solano, Edison, NJ
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Heroes
Chance Phifer, Cuyahoga Falls, OH
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Labor update
USPS, APWU reach impasse in contract talks
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Take another look
Link to review the stories of 2018
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Big finish
USPS enters holiday homestretch
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Open for business
Delivering for customers on Christmas Eve
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Mail
Phyllis Isaacs, Dallas
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Heroes
Catherine Blair, Marine City, MI
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News quiz
How strong is your recall?
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Need to know
CFC reminder, veteran’s death and more
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Positive press
Employees spread holiday cheer in media
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Inspection Service chief
Barksdale receives acting appointment
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Ho-ho-ho help
Employees working to fulfill holiday wishes
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Heroes
Adrien Loiselle, Grand Rapids, MI
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Postage refunds
USPS adjusts policy for some items
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Santa sightings
St. Nick popping up in postal places
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Need to know
Scanning, environmental compliance and other updates
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Portland pride
Video showcases engagement in Oregon
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Collection carols
Blue box gets musical makeover
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Mail
Al Guin, Center Point, TX
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Heroes
Nina Jones, Westland, MI
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Gathering together
The list: 5 facts about Kwanzaa
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Treats for troops
Service members receive holiday packages