Laura Francis-Mirwald, Santa Ana, CA
I have been a #PostalProud craft employee for over 38 years. […]
tom_simpson
Posts by tom_simpson
Scanning scorecard
The national scanning score was 96.5 percent for the week ending Dec. 25, up slightly from one week earlier. Great Lakes (96.74 percent) again led the areas. Western (96.67 percent) ended the week in second place, followed by Capital Metro (96.55 percent), which rose four spots to finish third. Meanwhile, Western New York (97.87 percent) […]
Curly Shirley
Postal Service customers will be charmed by a little girl in curls with her 2016 stamp debut. Actress and diplomat Shirley Temple will be featured on the new Legends of Hollywood stamp, USPS announced this week. The stamp image is based on a 1935 still from “Curly Top,” one of her most iconic films. The […]
Helping hand
From tornados, to floods and winter storms, many parts of the nation are experiencing extreme weather — and the Postal Service is reminding employees of resources available to help. Employees can turn to the Postal Employees’ Relief Fund (PERF), which helps postal employees and retirees whose homes were significantly damaged by natural disasters or house […]
Peak progress
The final three months of 2015 began with the Postal Service dedicating stamps that honored “A Charlie Brown Christmas.” Later in the month, CBS introduced “The Inspectors,” a weekly half-hour dramatic series about the Postal Inspection Service. Also in October, USPS employees kept the mail moving after flooding devastated parts of South Carolina. The following […]
Age of heroes
This year’s Postal Service heroes were a diverse group, but they have one thing in common: a willingness to put others’ needs before their own. Carmichael, CA, City Carrier Assistant Scott Gallegos shielded a shooting victim from further gunfire. “It’s kind of an overwhelming feeling to know that you can help somebody like that,” said […]
Time of change
The Postal Service began 2015 with an historic leadership transition. Megan J. Brennan became the 74th Postmaster General and the first woman to serve in the role Feb. 1. In her opening message to employees, Brennan discussed the Postal Service’s need to invest in employee training and infrastructure, speed the pace of innovation, give employees […]
TV journalist Will McCue
“I never realized there were so many moving parts to mail processing. I will never look at mail the same way again.” […]
Josh Jordan, Smartt, TN
My customers really like the Peanuts mobile app. I’ve been using the app to take their pictures with the collection box. […]
Amy Taylor, Fort Smith, AR
Today’s hero is featured in a full-length article. […]
Delivery done right
Deliver the mail properly, perform accurate scans and obtain signatures when required. When delivery is done correctly, customers have confidence in the Postal Service and their overall customer experience is positive. […]
Heroes’ corner
Fort Smith, AR, Letter Carrier Amy Taylor recently noticed that a customer hadn’t picked up mail in several days. Taylor called her supervisor, who notified police. Officers found the customer on the floor and took her to a hospital, where she was treated. The woman has since recovered. […]
Room for you
Postal Service employees can receive discounts when they stay at the William F. Bolger Center for Leadership Development, a USPS conference facility near Washington, DC. Employees may receive as much as 30 percent off the best available room rate. Employees also may receive a 15 percent discount for social events. The Potomac, MD, property includes […]
Postal Bulletin
The Postal Bulletin’s latest issue highlights preparations for return parcels from this year’s holiday season. USPS is expected to handle millions of returns during the next few weeks as customers ship unwanted or not-quite-right gifts back to retailers. The Dec. 24 Postal Bulletin also has information on federal income tax withholding and federal taxation percentages […]
Columbia, MD, Postmaster Julie Vaccarella
“This is our season. It’s also an opportunity to strengthen our image, build revenue and increase customer satisfaction. And that’s exactly what we intend to do.” […]
Lynn Knieper, Ann Arbor, MI
Today’s hero is featured in a full-length article. […]
Susan Schlinzklein, Grand Rapids, MI
I hope Sycamore, OH, Postmaster Earl Musick shares his holiday drawings every year. […]
Holiday help
You can use Priority Mail to send gifts without leaving home. Go to usps.com to order boxes, print shipping labels and schedule package pickups. […]
Business boosters
Three Postmasters were honored recently for their contributions to Business Connect, a program that encourages managers to promote USPS products and services to small businesses. The honorees: Renee Jacobson (Baker, CA) was honored for her contributions during the third quarter of 2015, when revenue increased by 55 percent compared to one year earlier. Michele Thostenson […]
Open dialogue
The Postal Service wants to spotlight managers who are doing a good job engaging employees, Chief Human Resources Officer Jeff Williamson says. “Those are the stories that we need to continue to tell. Those are the best practices that we need to replicate,” Williamson says in a new video about the Postal Pulse employee survey. […]
Shipping news
The Postal Service isn’t just delivering mail and packages during the holidays — it’s also advising consumers on the best way to ship their gifts. Consumer Advocate John Budzynski has appeared on several TV and radio news shows during peak season, offering packaging tips, reminders about shipping deadlines and other useful information. Budzynski also has […]
Santa’s helpers
Santa Claus is getting by — with a little “elf” from USPS. Employees across the nation are participating in Operation Santa, the Postal Service’s annual program to fulfill the holiday wishes of children in need. Through Operation Santa, volunteers at select USPS facilities respond to letters addressed to St. Nick. Individuals also can “adopt” a […]
Heroes’ corner
Ann Arbor, MI, Letter Carrier Lynn Knieper was on his route earlier this year when he noticed two days’ worth of uncollected mail inside a customer’s box. Intuition told Knieper something wasn’t right. The customer travels frequently but usually places his mail on hold. Knieper knocked on the front and back doors but received no […]
Ready to deliver
The Postal Service is prepared to deliver more than 30 million packages Dec. 21, making it the year’s busiest delivery day. Holiday package volumes are up about 15 percent compared to last year’s peak season. “This shows customers are increasingly counting on the Postal Service to deliver the holidays,” said PMG Megan J. Brennan. USPS is […]
Detroit Lakes, MN, Postmaster Paul Collins
“People need to get their stuff in the mail if they want to get it there by Christmas. Priority Mail can still be [delivered] in 3-4 days this time of year, depending on how far it has to go. […]
Handle with care
Never toss packages out of a vehicle, over a fence, into a yard or onto a porch. Customers pay us to deliver with care. Treat every parcel as if it is a valuable item. […]
Virginia Moderow, San Antonio, TX
Sa’fyre Terry’s story was very touching. […]
Kevin Abell, Mulberry, FL
Today’s hero is featured in a full-length article. […]
Heroes’ corner
Mulberry, FL, Rural Carrier Kevin Abell recently spotted an overturned car in a ditch. The accident had occurred moments earlier. Abell waded into waist-deep water and rescued a couple trapped inside the vehicle. “Kevin always goes above and beyond in our office, and this is just another indication of his concern for others,” said Officer […]
All decked out
The holiday spirit is on display at Postal Service sites across the nation — including the office of PMG Megan J. Brennan. The Christmas tree in the PMG’s office is decorated with Priority Mail boxes to recognize the growth of the Postal Service’s package business and help promote the USPS brand. Elsewhere, many Post Offices […]