Richmond, VA, Building Equipment Mechanic Mark White
“Employees are the backbone of the Postal Service. If we all do our best, we can make USPS even better.” […]
Read More… from Richmond, VA, Building Equipment Mechanic Mark White
tom_simpson
Posts by tom_simpson
Jeffrey Weber, Owosso, MI
A postal customer in Owosso, MI, recently got help quickly in a diabetes-related emergency, thanks to a concerned letter carrier. Jeffrey Weber was delivering mail when he noticed the man asking the same questions repeatedly, exhibiting symptoms of a seizure, and falling when he tried to stand. Weber called 911 and later learned that his […]
Sheryl Denny, Paterson, NJ
A chill ran through my entire soul when I read “Handling with care,” the story about the Fortson family coping with the unimaginable loss of their 3-year-old twin boys. It’s so wonderful that our postal family provided the Fortsons with support. […]
Gift of life
Ron Laughbon believes in the spirit of giving all year round. Since 1979, the Newman Lake, WA, retail associate has donated 24 gallons of blood to his local blood center. Those 24 gallons, equaling 192 blood center visits, have helped more than 500 people. “This is something I’ve always wanted to do,” said Laughbon, whose […]
Your name in lights
If you’ve always dreamed of being on TV, here’s your chance. The Postal Service is once again inviting employees to audition for a USPS television commercial. No prior acting experience is required. The commercial will be filmed in mid-March and begin airing in the spring. To audition, follow these steps: • Create an audition video. […]
Zero tolerance
The Postal Service is committed to fostering a positive and safe work environment that’s free of threats, fear, and violence for all employees. To help fulfill this commitment, a Threat Assessment Team is available at headquarters and in all area and district offices to respond to threats and potential violence. Team members are trained to […]
Need to know
Scanning snapshot. The Postal Service’s national scanning rating was 97.72 percent during the week ending Feb. 3, up from one week earlier. Dakotas (98.64 percent) topped the districts, while Western (98.05 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
Natalie Martinez, Dallas
My heart goes out to the Los Angeles family that suffered a tragic loss during a fire. I’m so very proud of the Postal Service employees who helped. […]
Colonial Heights, VA, Retail Associate Jeanette Wynn
“We treat our customers the way we would like to be treated when we are customers.” […]
Read More… from Colonial Heights, VA, Retail Associate Jeanette Wynn
Devante Lacy, Lewisville, TX
A scorching Texas day recently took a toll on a postal customer in Lewisville while he was mowing his lawn. City Carrier Assistant Devante Lacy was delivering a package next door when he discovered the man collapsed on the grass. Lacy rushed to man’s side and carried him indoors. Emergency responders were contacted. […]
Learning the ropes
The USPS Field Onboarding Program is not only helping new employees understand their jobs, it’s also improving retention. The program combines classroom and on-the-job training, part of the Postal Service’s overall strategy to invest in its workforce. Because the initiative helps employees learn the ropes faster, it makes them more likely to continue with USPS, […]
Return flight
Stamp enthusiasts are buzzing about the emergence of a rare Inverted Jenny stamp that disappeared from the philatelic world’s radar almost a century ago. The 24-cent Inverted Jenny stamps were issued in 1918 and mistakenly depict an upside-down airplane. The misprint became the most famous stamp error in U.S. history. Leslie Hindman Auctioneers, based in […]
Dorothy Height
The Postal Service will release a stamp Feb. 1 to honor Dorothy Height, who dedicated her life to fighting for racial and gender equality. Although Height (1912-2010) rarely gained the recognition granted her male contemporaries, she became one of the most influential civil rights leaders of the 20th century. She led the National Council of […]
Keep it confidential
Never share your Postal Service login credentials with anyone. The CyberSafe at USPS Blue page has tips for creating strong passwords. […]
Oxon Hill, MD, Letter Carrier Ronald Barnes
“Enjoy yourself, be honest and treat everyone like you’d treat yourself.” […]
Raschelle Parker, Washington, DC
“Portrait of the artist” was a very nice profile of USPS Art Director Antonio Alcalá. […]
James Farnstrom, Lincoln, NE
While delivering mail recently in Lincoln, NE, Rural Carrier James Farnstrom noticed a familiar customer wandering around who appeared to be disoriented. Concerned that she may have been dehydrated, he gave her a bottle of water and struck up a conversation. Customer Services Supervisor Sharon Smock was conducting a driver observation nearby and soon joined […]
French lessons
Call it the Tour de Vegas. Six letter carriers from La Poste, the French postal service, recently accompanied some of their Las Vegas counterparts on their routes to learn how USPS delivers mail and packages. It was an eye-opening experience. “They were amazed at the volume, especially the parcel volume,” said Paul Cosio, one of […]
Price check
A new Postal Service video explains the price changes that took effect Jan. 22. The changes include a 2-cent increase in the price of a First-Class Mail Forever stamp, as well as a 3.9 percent price increase in Priority Mail and an average increase of 3.3 percent in retail prices. USPS released the 3-minute, 40-second […]
Philadelphia story
Benjamin Franklin did more than pioneer the national postal system. He revolutionized the printing industry, too. Researchers recently rediscovered the first printed work of the nation’s first Postmaster General, an elegy titled “The Elegy on the Death of Aquila Rose.” The whereabouts of the elegy, which a 17-year-old Franklin printed in 1723, were unknown for 200 […]
Delivered scans
When customers pick up packages or letters after receiving a notice, be sure to complete a “Delivered” scan. Tracking is important to customers and lets senders know their mailpieces have been delivered. […]
Gary Booz, Philadelphia
Philadelphia Letter Carrier Gary Booz wasn’t even supposed to be in the Post Office when a co-worker suffered a massive heart attack last summer. But he’d come in early because the Democratic National Convention was in town and he wanted to be sure he delivered the day’s mail on time. Retail Associate Lynette Wilmer is […]
Jennifred Jones, Wingate, IN
I like reading “Heroes’ corner.” It shows how postal employees help others, and it sets a positive tone for my day. […]
Charlotte, NC, Letter Carrier Beverly Gentry
“I look out for [customers] on my route. I think, ‘What if this was my grandmother or grandfather? How would I want them treated?’ My customers are like family to me.” […]
Read More… from Charlotte, NC, Letter Carrier Beverly Gentry
Peak performance
The holidays are over, but the numbers that show how much work the Postal Service accomplished are still emerging. USPS surpassed its projections of delivering 750 million packages during peak season, according to new data. On Dec. 19, one of the season’s busiest days, the Postal Service delivered more than 34 million packages. Other peak […]
Honored flight
A group of World War II and Korean War veterans recently received a moving reminder of the power of mail call. The veterans traveled to Washington, DC, through Honor Flight Chicago, part of a national organization that brings veterans to the nation’s capital to visit memorials to their service. During the flights, veterans receive letters […]
On the go
Visiting the Post Office can be a challenge for some older customers. To overcome this obstacle, Portland District recently took its services on the go. A retail team from the district visited several retirement communities to offer a full range of postal services. The team helped the customers purchase stamps, mail cards and letters, ship […]
Engage Weekly
The Postal Service is encouraging USPS leaders who receive Engage Weekly to share the newsletter. Engage is distributed every week via email. Managers and supervisors are asked to print each edition, post it on employee bulletin boards and provide copies in break areas. “Engage Weekly provides an opportunity for leaders to showcase their teams’ efforts […]
WRC-TV news anchor Jim Vance
“I wrote a letter on Sunday to an old friend of mine, and someone asked, ‘Why didn’t you just post on Facebook or message her or something?’ I’m old school — if I have something to say to you, I’ll write a letter. I still find value in pen and paper.” […]
Toni Lakers, Des Moines, IA
I love Link. It keeps me connected to all things postal. I learned about the #PostalProud initiative through Link. I am postal proud and want to share that with the world. […]