Letter Carrier Scott Wirtz was recently delivering mail in Wisconsin Rapids, WI, when he encountered an older couple in crisis at their residence. One of the customers was incapacitated after a fall, and the other was unable to render aid. Wirtz immediately called 911 and calmed the couple. Paramedics soon arrived to provide further assistance. […]
USPS doesn’t just serve every community in the United States. The Postal Service is part of every community, too. The organization manages more than 31,000 Post Offices in the United States. This means USPS has the nation’s largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically. Customers know they can go to […]
To mark the start of this year’s open season benefits enrollment period, here are five facts about health care in the United States collected by the Online Medical Care information website. 1. American health care is expensive. The United States spent $3.3 trillion — or $10,348 per person — on medical care in 2016, according […]
The Postal Service wants employees to know about some important changes concerning the open season benefits enrollment period that began this week. Here’s a rundown: • The U.S. Office of Personnel Management recently announced that the average total premiums for individuals enrolled in plans under the Federal Employees Health Benefits Program (FEHB) will increase 4 […]
The Postal Service recently honored five districts and one area with its first annual Safety Leadership and Vision Awards. During a ceremony Oct. 31 at USPS headquarters in Washington, DC, awards were presented to representatives from Appalachian, Greater Boston, Northern New England, Northern Virginia and Westchester districts and Northeast Area. The awards honor districts and […]
To Jessie Harris, the Westchester, NY, custodian and U.S. Army veteran who was held captive as a prisoner of war during the Vietnam War, I want to say: “Thank you.” […]
Letter Carrier Andres Rendon was recently delivering mail in an Orangevale, CA, neighborhood when he spotted a 20-month-old boy wandering into a busy street, unnoticed by his grandparents nearby. Rendon leapt into action and safely stopped traffic in both directions. The toddler’s caregivers soon realized what was happening and retrieved him. “Quick thinking by Andres […]
The Postal Service will deliver more than 28 million packages per day from Dec. 16-21, and the organization will average 20.5 million packages per day through the rest of the year, new projections show. USPS anticipates it will deliver 800 million packages between Thanksgiving and New Year’s Day — more than any other shipper, according […]
Closer inspection. The Postal Inspection Service has redesigned its website to make it easier for consumers to find crime prevention tips and to learn about the agency. The site offers information on avoiding common types of crime — including mail and identify theft, lottery scams and phishing — as well as guidelines on reporting suspicious […]
A new Postal Service video features highlights from the dedication ceremony for the Winter Berries stamps. The Sept. 17 event was held at the Tulsa Botanic Gardens in Oklahoma. The stamps feature highly detailed botanical portraits of winterberry (Ilex verticillata), juniper berry (Juniperus communis), beautyberry (Callicarpa americana) and soapberry (Sapindus saponaria) plants. “Soon enough, those […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: Approximately (blank) military veterans are employed by the Postal Service. a) 1,000 b) 10,000 c) 100,000 d) 1 million 2. What USPS service allows small-business […]
I loved “Best buddies,” the article about Springfield, PA, Letter Carrier Bette Stewart’s friendship with an 11-year-old boy who has autism. […]
Letter Carrier Matthew Toldness was on the job recently near the Wausau, WI, Post Office when he spotted a 5-year-old girl attempting to cross a busy street by herself. Toldness approached the child and guided her to safety, then walked her to the Post Office. The girl told officials she was upset over being ignored […]
November is National Aviation History Month. To mark the occasion, here are eight facts about the evolution of flight in the United States. 1. The Wright brothers were almost beaten to the punch. American astrophysicist and aviation pioneer Samuel Pierpont Langley worked on his “aerodome” flying machine for years and even received $50,000 in research […]
USPS wants to ensure its employees have everything they need to deliver excellent customer service. This is why the organization has made engaging, equipping and empowering employees a core strategy. To achieve these goals, the Postal Service is making improvements at every level. For example, in recent years, USPS has expanded its focus on professional […]
The Postal Service’s new holiday television commercials began airing Nov. 4. The commercials show USPS employees delivering holiday mail and packages to customers across the nation, including those living in a snowy, mountainous region; a city; a rural farming community; and a desert area. The ads, which feature the classic Christmas tune “Home for the […]
Veterans Day has deep meaning for members of the military and their families. For Jessie Harris, a USPS custodian at the Westchester, NY, Processing and Distribution Center and an Army veteran, Nov. 11 is a day to reflect on one of the most harrowing experiences of his life: the four-and-a-half months he spent as a […]
Link is great! […]
Acting Customer Services Supervisor Stephen Arena Sr. was recently conducting a route inspection in Framingham, MA, when a crisis erupted: A customer came running from her home, screaming that her baby was choking. As the woman called 911, Arena rushed to the scene. The Postal Service employee performed the Heimlich maneuver on the customer’s child, […]
November is Native American Heritage Month, which honors the cultures, histories, traditions and contributions of American Indians and Alaska Natives. USPS employs about 4,000 individuals who identify themselves as American Indian or Alaska Native. The American Indian and Alaska Native population in the United States is approximately 6.8 million, according to U.S. Census data. The […]
A Postal Service employee from Iowa who braved a house fire to rescue his Postmaster’s mother has received the top hero of the year award from the National Association of Letter Carriers (NALC). “I just feel it’s something anyone would do,” said Sumner, IA, Letter Carrier Austin Rentz, who was recognized Oct. 30 as the […]
Fall back. Daylight saving time will end Sunday, Nov. 3, at 2 a.m. In areas where the change is observed, most people will “fall back” and set their clocks back one hour at bedtime Nov. 2. Standard time will be in effect until March 8, 2020, when daylight saving time will resume. Hazardous materials. The […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Approximately how many sales leads did USPS employees submit during the previous fiscal year? a) More than 116,000 b) More than 8 million c) More than 17 million d) […]
Think you know how mail works in the digital world? Are you sure? If you could use a refresher, the Postal Service has introduced USPS Mail Journey, an interactive website that aims to help employees, customers and others understand how mail bridges digital and physical communications. The site will consist of several lessons that showcase […]
Big shout-out to Bozeman, MT, Letter Carrier William Hughes Jr., whose heroic actions saved a boy who was being attacked by two dogs. […]
Carrier Technician Joseph Poston was recently delivering mail in Wichita Falls, TX, when he heard 89-year-old Peggy Kimball yelling for help in the parking lot of a physical rehabilitation facility. Poston rushed to aid Kimball, who had stepped out of her car to retrieve a message on her windshield. The vehicle had moved toward her, […]
To help get you into the All Hallows’ Eve spirit, here are six facts about the haunted holiday. 1. Halloween’s origins are found in Celtic Ireland. The holiday’s roots are traced to a Celtic festival for the dead called Samhain. Celts believed ghosts of the dead roamed Earth on this holiday, so people would dress […]
Small businesses have big needs — especially when it comes to shipping products to their customers. This is why USPS offers Click-N-Ship, a service that allows small-business owners and others to create prepaid Priority Mail labels on ordinary printing paper. This might sound like a small thing, but it’s important to customers who often don’t […]
If you want to nominate someone for the Postal Service’s Engagement Leader of the Year Awards, you must act now. Nominations will be accepted through Thursday, Oct. 31. The awards honor leaders who are involved, enthusiastic and committed to improving their workplace environments. USPS began seeking nominations this month. The program, also known as ELOY, […]
USPS has introduced a mobile-friendly version of ePayroll that allows employees to see their earning statements on smartphones, tablets and other devices. The ePayroll mobile application became available last week. The app displays the same earning statements that employees see when they use ePayroll on a desktop computer, but the information is formatted for easy […]