City Carrier Assistant Sara Mikoulinskii was recently delivering mail in a Neenah, WI, neighborhood when a customer approached her for help. The woman said she needed to drive her granddaughter to a nearby hospital, because the girl was having a seizure, and getting her into the car seat was proving difficult alone. Mikoulinskii was able […]
Arnold Palmer was hailed as both a great American and a great golfer during the March 4 dedication ceremony for the stamp in his honor. Palmer (1929-2016) rose to sports prominence in the 1950s and ’60s, expanding golf’s appeal through his athletic prowess and magnetic personality. “Mr. Palmer was a transformative figure in the game […]
A Minnesota TV news anchor recently met a woman who has faithfully sent her fan mail for four years. In 2016, KARE, the NBC station in Minneapolis, asked viewers to share their feedback on a new news segment. One viewer chose the U.S. Mail to express her opinion, sending a letter to Rena Sarigianopoulos, a […]
Daylight saving time begins Sunday, March 8, at 2 a.m. In areas where the change is observed, most people will “spring forward” and set their clocks ahead one hour Saturday, March 7, at bedtime. Clocks will turn back Sunday, Nov. 1, at 2 a.m. […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which USPS tool helps business customers ensure their mailings are delivered at the right time? a) Informed Facility b) Informed Mobility c) Informed Visibility d) None of the above 2. True […]
Rockville, a Maryland city of about 68,000 residents near Washington, DC, made history last year when it became the state’s first jurisdiction to hold an election entirely by mail. Based on the results, it might not be the last. More than 12,000 voters cast ballots in the election for mayor and city council — up […]
Leeann Theriault knows there’s safety in numbers. In her role as Appalachian District manager, Theriault oversees hundreds of employees. She wants each of them to work together to stay safe on the job. “Safety is a team effort,” Theriault says. USPS wants all managers and supervisors to follow this approach. Last fall, Appalachian’s team approach […]
The Postal Inspection Service wants USPS employees and customers to protect themselves from government impersonator scams. During National Consumer Protection Week, which began March 1, the law enforcement agency is urging employees and customers to beware of scammers who pretend to represent the Social Security Administration, the Internal Revenue Service and other agencies. Often, victims […]
What do today’s smart TVs, fitness equipment and home security systems all have in common? They can all connect to the internet. This technology, known as the “internet of things,” refers to everyday devices that have an online connection — which makes them vulnerable to targeting by hackers. Often, these devices are overlooked for security […]
March is Women’s History Month, which encourages the study and celebration of the vital role of women in American history. The annual commemoration traces its roots to the early 1980s. It began as a weeklong celebration in 1982, then expanded to a full month five years later. The Postal Service has more than 289,000 female […]
Rural Carrier Tina Carter was recently delivering mail in Narrows, VA, when a customer expressed concern about a resident who hadn’t been seen in several days. Carter stopped to check on the man when she got to his home. She found that he was in dire need of medical attention after falling and sustaining a […]
I was very moved by “‘We stood our ground,’” the article about Gail Etienne-Stripling, the Tulsa, OK, mail processing clerk who helped integrate the New Orleans public school system when she was a child. How hard it must have been to endure that kind of racism at such a young age. […]
The Postal Inspection Service wants to expose the nation’s impostors. During National Consumer Protection Week, which runs from March 1-7, the law enforcement agency will raise awareness of scammers who pretend to represent the government. Impostor scams were the No. 1 form of fraud reported to the Federal Trade Commission last year, with victims losing […]
The art student who created the image for the Year of the Rat stamp was honored this week at a special dedication ceremony at the school she attends. Camille Chew, 28, is a graduate student in printmaking at the Rhode Island School of Design, also known as RISD. The ceremony was held on the school’s […]
Sometimes old-fashioned hospitality is all that’s needed to help the Postal Service generate new revenue. Just ask Crystal Hernandez, customer services supervisor at the Sapulpa, OK, Post Office. She recently organized a Grow Your Business Day event at her office to help local entrepreneurs learn about USPS products and services. After speaking with one small-business […]
Do you know someone who should appear in “On the Job,” the Link column that profiles Postal Service employees and their contributions to the organization? If so, we’d like to hear from you. In recent months, the column has featured: Shaunda Tanksley, a St. Louis business mail entry unit technician Bob Hammes, a Topeka, KS, […]
“‘We stood our ground,’” the article about Tulsa, OK, Mail Processing Clerk Gail Etienne-Stripling and her role in integrating the New Orleans public school system as a child, was an inspiring story of courage, strength and endurance. […]
Letter Carrier Seth Sims was recently delivering mail at a residence in Zion, IL, when he heard loud crying. Sims soon found a toddler banging on the back door, wearing only a diaper. The Postal Service employee knocked on the door, too, but got no response, so he immediately called 911 and comforted the girl […]
Postmaster General Megan J. Brennan discusses the Postal Service’s financial outlook in a new “Business Focus” video released this week. To restore its financial health, Brennan says the organization is pursuing opportunities to increase revenue and drive efficiency. Other requirements include a flexible pricing system from the Postal Regulatory Commission and legislation that allows USPS to […]
The Postal Service helped mark African American History Month in February through a series of special dedication ceremonies for the Gwen Ifill stamp. The stamp, released last month, is the 43rd entry in the Black Heritage series and honors the pioneering journalist who was known for her in-depth reporting, personal warmth and authoritative presence. “Gwen […]
New communications materials. The Postal Communicator’s Toolbox has been updated with new content. The Toolbox is a Blue page that offers fact sheets, customizable speeches, presentation templates and more. The updates include information about postal reform legislation, postal pricing, the latest quarterly financial results and other topics. Managers and supervisors can use these resources to […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: During fiscal year 2020’s first quarter (Oct. 1-Dec. 31, 2019), the Postal Service’s shipping and package volume increased, although revenue was down. a) True b) False 2. Fill […]
If you’re a Postal Service employee who is involved in your work, committed to your job and enthusiastic about the organization — and if you want to help your co-workers feel the same way about their role — then USPS wants to hear from you. The organization is seeking employees to participate in the Engagement […]
The Wild Orchids stamps will celebrate the exotic beauty of the flowering plants and call attention to efforts to preserve them, Postal Service and horticultural community leaders said at the stamps’ dedication ceremony last week. There are more than 30,000 species of wild orchids in the world. Many that are native to North America are […]
The Postal Service is continuing to share the Centers for Disease Control and Prevention’s guidance regarding the novel coronavirus outbreak. The virus, officially known as COVID-19, began late last year in Wuhan, China. According to CDC, the best way to prevent infection is to avoid being exposed to the virus and to follow these recommendations […]
Tom Post likes to help USPS newcomers learn the ropes. Post, a mail handler at the Merrifield, VA, Processing and Distribution Center, sees a lot of fresh faces on the plant floor, especially during busy times like the recent holiday season. “I’ll teach them what to do. I want them to do their jobs properly,” […]
The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile […]
“Man of letters,” the article about the letters that Kirk Douglas wrote and mailed during his lifetime, was simple yet profound. […]
Retail Associate Troy Wiseman was recently on duty at the Idaho Falls, ID, Post Office when an older customer purchased two money orders totaling $900. The customer needed help filling out a Priority Mail Express label but asked Wiseman to leave the “pay to” lines blank on the money orders. Worried about potential fraud, Wiseman […]
Chief Financial Officer Joe Corbett reviews the Postal Service’s latest financial results in a “Dollars and Change” video released this week. During fiscal year 2020’s first quarter (Oct. 1-Dec. 31, 2019), USPS recorded total revenue of $19.4 billion and total operating expenses of $20.1 billion, leaving the organization with a net loss of $748 million. […]