Postmaster General Louis DeJoy distributed the following memo to USPS employees on Aug. 13: Today, I am in my ninth week as Postmaster General. I am grateful to everyone who has welcomed me, and I am thoroughly impressed by the dedication and commitment you have shown since I started June 15. Last week was extremely […]
Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Tuesday, Aug. 18, at noon EDT. Aetna will conduct the webinar, which will help participants understand how benefits might work nationwide and overseas. Participants can also learn about tools and resources that are available before […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service is showcasing the (blank) employee sales leads program in August. a) Business Connect b) Customer Connect c) Rural Reach d) Submit a Lead 2. […]
This week marks the 50th anniversary of the most comprehensive postal legislation since the founding of the republic — the law that transformed the Post Office Department into the Postal Service. President Richard Nixon signed the Postal Reorganization Act on Aug. 12, 1970, but as Publication 100, the Postal Service’s official history book explains, the […]
Michael Olsavsky believes that the Postal Pulse serves as an employee’s voice. The Altoona, PA, Postmaster encourages his employees to complete the USPS workplace survey because it offers an opportunity to help the organization understand what’s going right — and what needs to be improved. Olsavsky and other managers are encouraging employees to complete the […]
USPS is offering savings on Mastercard gift card purchases at select Post Office locations this month. From Aug. 8-21, customers and employees will receive $3.95 off the purchase fee of Mastercard gift cards valued at $100. Variable load gift cards are excluded. No coupon is needed. […]
The Postal Service is continuing to release videos of photographs. The images show handwritten messages from customers who express gratitude for postal workers’ service during the coronavirus pandemic. USPS released the latest such video last month on its social media channels, where the previous 16 installments in the “Thank You for the Thank-You’s” series were […]
Columbus, OH, Rural Carrier Jodie Craft was delivering mail one day last fall in nearby Galloway when she spotted a customer, James Mentel, who’d fallen in his driveway while raking and blowing leaves. Craft rushed to check on Mentel, who had been stranded for over an hour. The Postal Service employee immediately called 911, covered […]
Thank you for the article “Well done,” which recognized the cadre of occupational health nurses across the country who help keep postal employees safe. […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: A new USPS program will offer a (blank) postage discount for all Every Door Direct Mail retail mailings, including flats, postcards and flyers. a) 5 percent b) […]
Although USPS relies on the Postal Pulse to help make workplace improvements, the survey isn’t the organization’s only tool. What else is available? Here’s what you should know: • The Postal Pulse survey results help determine Certified Engaged Teams. This special form of recognition is given to groups that create positive workplace environments. To achieve […]
A group of retired nurses who have used the mail to keep in touch for almost 60 years are expressing thanks to the Postal Service after the organization recovered a missing binder that contained their most recent letters. The 23 nurses have written to each other regularly since graduating in 1961 from a nursing school […]
I’ve been telling friends about the new Bugs Bunny stamps. I’m sure it’ll be a popular stamp series. […]
More homemade expressions of gratitude from Postal Service customers are featured in the latest “Thank You for the Thank-You’s” video. The 30-second video, which USPS released on its social media channels last week, shows a poster on a customer’s front door, a drawing of a mailbox filled with envelopes, a “be safe” message taped to […]
Since 2015, USPS has used the Postal Pulse survey to ask employees if they have a best friend at work. Why? Here’s what you should know: • Although the “best friend question” strikes some as unusual, it provides useful information. Gallup, the organization that conducts the survey on the Postal Service’s behalf, drew upon extensive […]
Jessica Brewster-Johnson wants to help Postal Service employees behave ethically — especially during the coronavirus pandemic. Brewster-Johnson, the senior ethics counsel at USPS headquarters in Washington, DC, is fielding lots of questions these days from employees who want to know what’s acceptable — and what isn’t — during the public health crisis. “This is an […]
Sara Wendt knows that Postal Service employees rely on her to help keep them safe. Wendt, an occupational health nurse in Great Lakes Area’s Lakeland District, is part of a team that provides employees with guidance on a variety of medical matters — including the coronavirus pandemic that has rocked the nation. “We are the […]
Mark Paschall, a tractor trailer operator at the Cleveland Processing and Distribution Center, was on duty one day last year when he spotted a postal truck stopped in an emergency lane. Paschall pulled over and found that the driver, Tractor Trailer Operator Doug Andrews, was experiencing chest pains. Andrews had already completed a call to […]
“Period pieces,” the article about Ben Franklin’s postal ledgers, was enjoyable. I enjoy learning about American history, especially when it has to do with the Postal Service. […]
The Postal Service will begin an initiative next month to help small-business customers grow. The USPS Loyalty Program, the first of its kind in the organization’s history, will allow businesses to earn credits for using Click-N-Ship to purchase Priority Mail and Priority Mail Express services. Additionally, the program will establish “loyalty tiers” that reward customers […]
It’s only July, but California has already been hit by at least three heat waves. As temperatures rise, Pacific Area — which includes the Golden State — is conducting stand-up talks and taking other measures to educate employees on the importance of protecting themselves from heat-related illnesses. To further raise awareness, Pacific also encouraged Post […]
USPS wants employees to follow the Hatch Act’s rules on politicking in the workplace. The Hatch Act is a law that prohibits Postal Service and other federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property or while inside a federal vehicle. These rules apply to activities […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When Benjamin Franklin stepped down as the nation’s first Postmaster General in November 1776, who succeeded him? a) Richard Bache b) Samuel Osgood c) Benedict Anton Osnis d) None of the […]
“Curtail recall” was an interesting article about the forgotten Broadway musical “Mail.” It would be fun to see a video of the production. […]
Postmaster General Louis DeJoy issued a statement July 27 on the Postal Service’s efforts to achieve operational excellence and financial stability. “The Postal Service is in a financially unsustainable position, stemming from substantial declines in mail volume and a broken business model,” DeJoy writes. “We are currently unable to balance our costs with available funding […]
The Postal Service dedicated its Bugs Bunny stamps during a virtual ceremony July 27 — 80 years to the day the iconic character made his screen debut. “Bugs is both timeless and timely, a quick-change artist who can get out of a jam, win any battle, through his wits and clever disguises. He simply summons […]
The Postal Service will launch a program next month to help small businesses affected by the coronavirus pandemic attract more customers. The Every Door Direct Mail Retail Discount Program will offer a 10 percent postage discount for all Every Door Direct Mail retail mailings, including flats, postcards and flyers. Every Door Direct Mail is a […]
Celeste Brooks is here to serve. Brooks — the Postmaster in Ocracoke, NC, a small island community on North Carolina’s Outer Banks — places a premium on customer service. She encourages her employees to do the same. “We are open, available and we believe in providing our customers with the best service, no matter the […]
The latest “Thank You for the Thank-You’s” video showcases how customers are opening their hearts — and mailboxes — to say thanks to Postal Service employees during the coronavirus pandemic. The video begins with a view of the inside of a mailbox door that’s been decorated to greet the carrier with a colorful rendering of […]
“The List” that highlights the American postal system’s 245th anniversary was an awesome read. After I read it, I educated quite a few customers about what I learned. They were just as interested as me. […]