City Carrier Assistant Ramique Hill was delivering mail one day last fall in a Rochester, NY, neighborhood when a crisis erupted: A police officer, Denny Wright, responding to a domestic-dispute call was brutally attacked by a knife-wielding suspect attempting to flee the scene. Hill and two other men — a neighbor and a construction worker […]
During a visit to Richmond, VA, last week, Postmaster General Louis DeJoy thanked employees for their service and encouraged them to continue helping USPS to become more efficient. At the Richmond Processing and Distribution Center, DeJoy stressed the need to focus on “operational precision, to become the most efficient and effective organization in the country. […]
October is National Disability Employment Awareness Month, an annual campaign that seeks to raise understanding of disability employment matters and commend the contributions of workers with disabilities. This year marks the 75th anniversary of the campaign, also known as NDEAM, as well as the 30th anniversary of the passage of the Americans with Disabilities Act […]
October is National Breast Cancer Awareness Month, a time to learn more about the disease and efforts to cure it. Aside from skin cancer, breast cancer is the most common cancer for American women. Approximately 250,000 cases of breast cancer are diagnosed in women and 2,300 in men each year in the United States. Most […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much money does the Postal Service want to raise in pledged donations during the latest Combined Federal Campaign? a) $9.6 million b) $96 million c) $960 million d) None of […]
Ruth Bader Ginsburg was a legal trailblazer and a fierce advocate for advancing the rights of women and minorities, but in one area of life, at least, she was very much a traditionalist: letter writing. The Supreme Court associate justice, who died Sept. 18 and will be buried this week, left behind countless admirers who […]
The Postal Service will soon close its online Safety Toolkit to make room for a better version next year, although many of the system’s key features will remain available in the interim. The Safety Toolkit will be removed Sept. 30 and replaced with the new website, called the Safety and Health Management Tool, in early […]
The USPS Health and Wellness team wants employees to know about the importance of getting vaccinated, even in adulthood. According to Centers of Disease Control and Prevention (CDC), vaccine-preventable diseases and infections, such as measles and diphtheria, can cause long-term illness, hospitalization or even death. Vaccines, which are typically administered orally or as an injection, […]
Emiliano Chapa is always on the lookout for new revenue for the Postal Service. Chapa, a USPS customer services manager at Lake Highlands Station in Dallas, spends a lot of time talking to businesspeople in his community. He never misses an opportunity to tell them about the organization’s products and services. “I keep my customers […]
September is National Preparedness Month — and the Postal Service wants employees to prepare in advance for unexpected financial emergencies. In the event of an emergency, you’ll likely need a financial first-aid kit that contains your insurance, banking and other information. Here’s what the kit should include: Images of important documents and personal belongings to […]
It was a USPS health fair more than a decade ago that led Joshua Campbell to sign up for the Be the Match Registry as a potential bone marrow donor. Last fall, Campbell — an operations programs specialist for Gulf Atlantic District in Jacksonville, FL — learned he could make a difference for an anonymous […]
USPS leaders and the nation’s commercial mailers came together this week during National Postal Customer Council Day. The event, held Sept. 22, usually takes place over the course of a week and is known as National PCC Week. But because of the coronavirus pandemic, the program was shortened to one day and took place online. […]
The Postal Service will help raise awareness of the dangers of drug abuse when it releases its Drug Free USA stamp on Oct. 27. The stamp, which USPS announced last fall, will arrive during Red Ribbon Week, which is held each year from Oct. 23-31 to promote drug abuse awareness and prevention. Sponsored by the […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. In which two cities did the Postal Service recently add surface transportation centers? a) Atlanta and Chicago b) Chicago and Kansas City, KS c) Chicago and Kansas City, MO d) Kansas […]
I enjoyed reading “Inquiring mind,” the “On the Job” profile of San Diego District Complaints and Inquiry Clerk Mayra Elena-Hernandez. Her enthusiasm to learn new things and help her co-workers and customers is refreshing. […]
Employee honored. The Postal Service recently honored Public Relations Manager David Partenheimer for his efforts to respond to Freedom of Information Act (FOIA) requests. Partenheimer, who is based at USPS headquarters in Washington, DC, received a Chief FOIA Officer’s Award for fiscal year 2020’s fourth quarter (July 1-Sept. 30). The quarterly program recognizes postal workers […]
During National Preparedness Month, the Postal Service wants employees to remember that home emergencies can happen at any time. To be prepared, USPS recommends employees build a home emergency supply kit to be ready for the unexpected. For instance, if the power and water supply to your home were interrupted for 72 hours, here are […]
Ann Gould knows how much her customers count on her. “As my community’s mail person, I am like their family,” says Gould, a Ft. Myers, FL, letter carrier with 39 years of experience. “I am here to help them with concerns, questions and anything else they may need.” USPS wants all employees to take this […]
USPS leaders will come together with the nation’s commercial mailers — virtually — to thank them for their business and discuss the future during National Postal Customer Council Day on Tuesday, Sept. 22. The event, which usually takes place during a full week in September, will occur online this year due to the coronavirus pandemic. […]
The latest Combined Federal Campaign, the federal government’s annual workplace charity drive, will begin Monday, Sept. 21, and continue until Friday, Jan. 15. The campaign, also known as the CFC, allows individuals to contribute to more than 7,000 charitable organizations. All Postal Service workers, contractors and retirees can participate. “Through the Combined Federal Campaign, USPS […]
Retail Associate Terricita Scott was on duty one day last December in Rochester, NY, when she grew concerned about an older customer who was seeking to purchase and mail money orders worth several thousand dollars. After the man explained that a stranger had sent him a check to deposit, expecting a portion of the value […]
I loved the article “To the letter” about promoting literacy through letter writing. When I was in high school in the 1980s, I participated in a similar program in Hawaii called Aloha in a Letter Lasts Forever. I still write to many of my pen pals and, coincidentally, I’m now a USPS employee. […]
In his latest video message, Postmaster General Louis DeJoy updates employees on the organization’s recent activities. Topics include service improvements; the ongoing response to the coronavirus pandemic, as well as the response to Hurricane Laura, wildfires and other emergencies; and the Postal Service’s commitment to deliver election-related mail. DeJoy, who became Postmaster General in June, […]
You know it’s important to protect your email, but what about your videoconferencing calls? Platforms such as Zoom and Microsoft Teams also present cybersecurity risks. Listeners who are unannounced could learn sensitive information, which could cause harm to the Postal Service. Here are a few tips from the CyberSafe at USPS team to help you […]
Postal Service employees can participate in an upcoming webinar on long-term care insurance and retirement planning. The session, “Understanding FLTCIP 3.0,” will be held Thursday, Sept. 24, at 2 p.m. EDT. The administrators of the Federal Long Term Care Insurance Program (FLTCIP) will conduct the webinar, which will explore the realities of long-term care, family […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When will the Postal Service resume selling the Alzheimer’s semipostal stamp? a) Sept. 30 b) Oct. 1 c) Oct. 5 d) Nov. 1 2. True or false: The new Mayflower in […]
“Certainty 2” is a nice commercial celebrating USPS employees for serving customers during the coronavirus pandemic. Now is an ideal time to do a commercial on Informed Delivery to reinforce that message. […]
Informed Delivery has reached 30 million subscribers, another milestone for the free online feature. Customers who subscribe to Informed Delivery can digitally preview their incoming mail and manage their packages from computers, smartphones and other devices. Businesses and other organizations can use Informed Delivery to add interactive content to the notifications that consumers receive. When a customer […]
Postal Service employees are remembering Mike Spates, a beloved USPS retiree who died Aug. 28 at age 77. Spates joined the organization as an operations records analyst in 1972 and served in a variety of roles during his 37-year career, including managerial positions in delivery, retail, processing, transportation, pricing and stamps. Under Spates’ leadership, the […]
Jorge Vaquera is all about the conversation. The Tehachapi, CA, Postmaster regularly meets with his employees to conduct “next-level connection” discussions, which allow them to share observations about their workplace environment. “We always need to recognize all of our people. We need to know what’s going on,” he says. The Postal Service wants all managers and supervisors […]