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After Ida

USPS is continuing to restore service after Hurricane Ida, the powerful storm that knocked out power and caused widespread damage in Louisiana and other areas late last month. Immediately after the storm, Southern Area’s hurricane recovery team focused on resuming retail, delivery and mail processing operations, while the Postal Inspection Service evaluated individual USPS facilities […]

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Expedited packaging supplies

USPS now offers a Priority Mail shipping service option for expedited packaging supplies. The new service, which began Sept. 12, allows customers who have registered at usps.com to have expedited packaging supplies delivered to them within two to three business days for a fee. During checkout, registered customers can select whether they would like to […]

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Low profile

The Postal Service wants employees and contractors to remember that the information posted on Facebook, Twitter and similar websites could be exploited in social engineering attacks. Social engineering describes methods used to build trust and ultimately manipulate individuals into divulging personal information. The more information cybercriminals gather about an individual, the easier it is to […]

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When a stranger falls

Wilmot, WI, Postmaster Loretta Jaffe was off duty one day in January when she and her husband, Brian, came upon a crisis in nearby Kenosha. The couple was in their vehicle when they spotted a man, Bill Karls, lying on the ground outside his residence with a snowblower — still running — on top of […]

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Green Postal Day

USPS and postal organizations around the world will mark the third annual Green Postal Day on Sept. 17. On Green Postal Day, organized by the International Post Corp. (IPC), 16 posts worldwide reiterate their commitment to contribute to a more sustainable economy and society. According to an IPC survey this year, consumers are increasingly concerned […]

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Raising hope

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much money does the Postal Service want to raise during the latest Combined Federal Campaign? a) $6.9 million b) $9.6 million c) $5.8 billion d) $8.5 billion 2. Fill in […]

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Keep it cool

USPS will offer a cold chain packaging service — used for shipping perishables and other items — to businesses and other customers, starting Sept. 12. The organization has been testing the packaging for several months with businesses that ship food, medical supplies and other items. Called Priority Mail Express Cold Chain Packaging, the service is designed specifically […]

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UPU Congress meets

The United States won seats on two international postal councils at the Universal Postal Union Congress, which ran from Aug. 9-27. The union, known as the UPU, is a specialized agency of the United Nations whose core mission is to facilitate the exchange of international mail among its 192 member countries. Remuneration (international postal payments […]

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Business Reply Mail training

A training course on Business Reply Mail procedures and invoicing will soon be available in HERO. The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail technicians and bulk […]

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Gift cards

USPS is offering savings on Mastercard gift card purchases at select Post Offices this month. From Sept. 4-17, customers and employees will receive $2 off the purchase fee of Mastercard gift cards valued at $50 and $100. Variable load gift cards are excluded. No coupon is needed […]

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Justin time

City Carrier Assistant Justin McClanahan was on duty one day in February in Clinton, KY, when he came upon a vehicle that had flipped on an icy, isolated road, leaving the driver trapped inside. When McClanahan stopped to investigate, he found the distraught man beating on the glass and asking for help to escape. The […]

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True blue

Two ZIP Codes. The terrorist attacks that turned a cloudless September morning into a nightmare 20 years ago obliterated two ZIP Codes at ground zero. 10047 and 10048 perished in the inferno and, out of respect, have not been used since by the Postal Service. It’s a quiet tribute and fitting in its quietness. It […]

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Special occasion

The Postal Service has released its first newly designed Happy Birthday stamp in almost two decades. The Forever stamp is meant to give invitations, envelopes and cards an additional touch of good cheer. The stamp features the word “happy” prominently in capital letters, with each of the five letters inspired by a different party decoration, […]

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Social intelligence

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many official social media accounts does USPS have? a) Two b) Four c) Six d) Eight 2. How many customers have signed up for Informed Delivery using the ID Enroll […]

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Intensive intervention

Hampden, ME, Rural Carrier Elmer Wing was recently making deliveries in a nearby town, Newburgh, when he grew concerned about a customer whose mail was piling up. Wing noticed that the man’s car was in the driveway and the porch light was on during the day, so he contacted the local Post Office to recommend […]

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Sticking around

Remember the sticker craze of the 1980s? It’s back. Collecting stickers has seen a revival during the coronavirus pandemic — except this time, companies are using the mail to satisfy collectors’ cravings. “At the beginning of the pandemic, people at home were feeling generally nostalgic for items sparking happiness — like stickers from their childhood […]

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Cholesterol management

September is National Cholesterol Education Month, a time to learn more about cholesterol and how it affects your health. Cholesterol is a waxy, fatlike substance found in the body and animal food products, including meat, seafood, dairy and eggs. Lifestyle behaviors, family history and health conditions, such as diabetes and obesity, can adversely affect cholesterol […]

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Haul for one

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which of these facilities is not participating in the USPS pilot program to fill tractor-trailer operator positions? a) Brooklyn, NY, Processing and Distribution Center b) Carol Stream, IL, Processing and Distribution […]

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Ethics focus

In a video message, Postmaster General Louis DeJoy discusses the importance of ethics awareness. He highlights the organization’s Blue page, which has information for postal workers; the ethics section on usps.com; and the new ethics app for smartphones that can be downloaded through the USPS app store. “It is because of our focus on ethics […]

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CISO shift

Christopher A. Nielsen, the Postal Service’s chief information security officer and vice president, has accepted an appointment as inspector in charge of the Postal Inspection Service’s Analytics and Cyber Group. Since joining the USPS Corporate Information Security Office in 2018, Nielsen has led several initiatives that bolstered the organization’s cybersecurity. He improved awareness and training […]

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#FollowTheRules

The Postal Service is reminding employees and contractors that they’re prohibited from speaking on behalf of the organization on websites, blogs and other forms of social media without permission. Under the organization’s policy, employees must receive written permission from the USPS social media and legal teams and the appropriate vice president before establishing online accounts […]

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Plants, meet plate

Postal Service employees can participate in an upcoming webinar to learn easy ways to add more fruits and vegetables to your day in the most delicious way. The session, “Get More Plants on Your Plate,” will be held Thursday, Sept. 2, at noon EDT. Jillian Griffith, a nutritionist for the Giant supermarket chain, will conduct […]

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In remembrance

President Joe Biden has ordered U.S. flags flown at half-staff to honor U.S. service members and other victims of the Aug. 26 terrorist attack in Kabul, Afghanistan. Flags should be flown at half-staff until Aug. 30 at sunset. To fly the flag at half-staff, hoist the flag to the peak for an instant and then […]

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Friends till the end

Postmaster Relief Amy Barber was recently on duty in Scotland, GA, when she grew concerned about a customer, Karen Murphy, whose Post Office Box was filling up. Barber requested a wellness check, and Murphy was found unconscious at home, in dire need of medical attention. The gravely ill customer was rushed to a hospital, and […]

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Dependent coverage

The Postal Service is reminding employees about an important deadline involving the Federal Employees Health Benefits Program. The U.S. Office of Personnel Management is requiring all federal agencies to verify eligible family members who are enrolled in the program, also known as FEHB, by Aug. 31. To comply with this regulation, USPS employees who are […]

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Power up

The Postal Service’s ACE computers will receive software updates this month that will improve security, functionality and compatibility with Office 365 products and other programs. The updates will occur in three phases: • BIOS update, which will consist of a set of computer instructions that control input and output; • Driver update, which involves a […]

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Gone with the wind

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When does hurricane season end? a) Sept. 15 b) Oct. 31 c) Nov. 1 d) Nov. 30 2. True or false: Bronze2021, the new Analytics University certification program, uses BlueTube videos […]

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