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Into the light

The Postal Service celebrated the John Lewis stamp release at Morehouse College in Atlanta on July 21. Lewis (1940-2020), a longtime U.S. House representative, was a key figure in some of the most pivotal moments of the Civil Rights Movement. He was the face of the Nashville Student Movement, chairman of the Student Nonviolent Coordinating […]

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Cybersecurity training

All USPS employees with an ACE ID must complete cybersecurity training in HERO by Sept. 26. Protecting employee, customer and supplier data from digital threats is a priority for the Postal Service. The CyberSafe Fundamentals course shows the best practices for handling sensitive and sensitive-enhanced data for the safekeeping of electronic USPS records. While the […]

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A form’s function

USPS wants to ensure the accuracy of Postmaster Finder, the organization’s national historical database of postmasters. The database is maintained by the USPS Historian’s Office, which relies on the receipt of PS Form 8020, Report of Installation (Postmaster or Officer-in-Charge), to keep it current. Employees who conduct office transfers should submit a Form 8020 whenever […]

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Thanks to Mr. Mailman

Kyle Mailman, a letter carrier, was recently making deliveries in a Wichita, KS, neighborhood when he detected the odor of leaking gas at a customer’s residence. Mailman shared his concern with the homeowner, and the gas company was contacted. Utility workers responded to the scene and repaired a leak. The customer later visited the local […]

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Big welcome

A sales lead from a customer services manager in California has resulted in a shipping deal worth nearly $2.3 million in new revenue for the Postal Service. Samuel Johnson, who works at the Vernon Post Office, visited a new business in the area and asked the owner if she was interested in information about shipping […]

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Mail milestone

In September, the Smithsonian’s National Postal Museum will celebrate 30 years in the City Post Office, a beaux-arts-style building across from Union Station in Washington, DC. In the past, when the building served as a mailing hub, proximity to one of the country’s first major train stations facilitated mail processing and delivery. Today, easy access […]

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Where there’s smoke

Portland, ME, Letter Carrier Sarah Faulkner was recently delivering mail when she heard a smoke detector going off inside a residence. Seeing no vehicles parked outside the home, Faulkner rushed to the front door and got no response when she knocked. The Postal Service employee immediately called 911 and remained on the scene until emergency […]

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Civil rights leader

The Postal Service will release its John Lewis stamp July 21. Lewis (1940-2020) was a key figure in some of the most pivotal moments of the Civil Rights Movement. For more than three decades, Lewis represented Georgia in the U.S. House of Representatives, where he was hailed as the “Conscience of the Congress.” He was […]

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Ground game

The Postal Service has published the latest issue of The Eagle magazine and mailed it to employees’ homes. This summer edition explores USPS Ground Advantage, the organization’s new shipping option. “The real spark for Ground Advantage was looking at our processing, logistics and delivery network changes and realizing that we will have a fantastic 2- […]

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Rising to the top

Here’s a look at Postal Service employees who received appointments or recognition recently: • Gabriel H. Magdaleno, WestPac Area’s operations integration manager, was named the acting Portland, OR, postmaster. • Richard H. McGurk, commerce services manager, was named acting commerce and marketing technology services director. • Kevin V. Romero, Nevada-Utah District manager, was named acting […]

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Healthier eating

Postal Service employees can participate in an upcoming webinar on how to make small changes to cooking and shopping habits to create healthier meals. The session, “Swap-ortunities for Health,” will be held July 25 at noon Eastern. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will explore how tools such as […]

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Going the distance

An unusual event in West Babylon, NY, was part Art of the Skateboard stamp promotion, part local hero celebration. Special guest Chad Caruso, a native of nearby Lindenhurst, NY, recently completed a 3,000-mile solo skateboarding trek from Venice Beach, CA, to Virginia Beach, VA, an achievement that made him a Guinness world record holder. Amy […]

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Take Fleet-footed action

The Postal Service is requiring managers at sites that use Voyager credit cards to update the profiles of their drivers in the Fleet Commander Online (FCO) system. Incomplete FCO driver profiles will be deactivated, and the drivers’ fuel card PINs will no longer work after Aug. 3. Fleet managers are required to access the FCO […]

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Veterans’ talk

The Diversity, Equity and Inclusion team will hold a veterans’ roundtable for Postal Service employees on Sunday, July 23, at 1 p.m. Eastern time. The discussion will center on the Honoring Our Promise to Address Comprehensive Toxics Act, the most significant expansion of benefits and services for toxic-exposed veterans in more than 30 years. The […]

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Zoom enhancements

Zoom, the video conferencing platform used by the Postal Service, has added several enhancements for meetings and webinars. Here are some of the upgrades and how they work: • Immersive view: As many as 25 participants can be placed into a single virtual background scene by selecting “Immersive view” in a meeting or webinar. • […]

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Double trouble

Jonathan Thompson, a tractor-trailer operator in Garden City, NY, was recently on duty when he saw an alarming sight: Two little girls were standing in the middle of a busy highway. Thompson stopped and guided the pair — identically dressed twins around the age of 4 — out of harm’s way. Once they reached the […]

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Hot, hot, hot

Summer has arrived and the heat is on. The Postal Service encourages all employees who work in hot conditions to: • Hydrate before, during and after work — even if they don’t feel thirsty. • Wear light-colored, loose-fitting and breathable clothing. • Avoid direct sunlight whenever possible. Apply sunscreen of at least SPF 15 and […]

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June joy

USPS employees exceeded the organization’s goal of 30,000 sales leads submitted during the June #LEADtheWay challenge. Employees submitted 33,657 leads during the month, up from 30,467 leads submitted in June 2022. Since the start of the current fiscal year in October 2022, Postal Service employees have submitted more than 170,000 sales leads, generating more than […]

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USPS Ground Advantage

The Postal Service has launched USPS Ground Advantage, a new offering that provides a simple, reliable and more affordable way to ship packages in 2-5 business days across the contiguous United States. “USPS Ground Advantage is a game-changer — for our customers, the industry and USPS. By efficiently and effectively integrating our ground transportation model […]

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Selling points

The Postal Service is reminding employees to be conscious of sales and advertising activities conducted on postal property. Federal regulations prohibit commercial sales and advertising on postal property without a valid contract with USPS. Employees who are on duty, in uniform or on postal property also may not engage in any type of sales activities […]

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Money monitoring

The Postal Service wants employees and contractors to regularly monitor their financial and online payment accounts for possible fraud. Cybercriminals are increasingly using social engineering techniques to con users into revealing checking, savings and investment information by claiming there is a problem with their accounts. Social engineering typically involves phishing emails that urge victims to […]

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FEHB and Medicare

Postal Service employees can participate in an upcoming webinar to learn about the Federal Employees Health Benefits (FEHB) Program and Medicare. The session, “Medicare and FEHB,” will be held July 13 at 1 p.m. Eastern. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will conduct the webinar and explain how Medicare […]

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SOS: Save often, seriously

The Postal Service is reminding employees and contractors to regularly back up essential digital files on their computers and mobile devices because lost files are often difficult, if not impossible, to recover. Human error, malware, technology failure, viruses, accidents and theft can all result in lost documents, photos, charts, presentations and other data, which is […]

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New pricing

Several Postal Service price changes will take effect July 9. Here’s a list of the current and new prices: • Letters (1 ounce): 63 cents (current), 66 cents (new) • Letters (metered 1 ounce): 60 cents (current), 63 cents (new) • Domestic postcards: 48 cents (current), 51 cents (new) • International postcards: $1.45 (current), $1.50 […]

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Customers first

The Postal Service is making major improvements to better serve its shipping customers, Chief Commerce and Business Solutions Officer Jacqueline Krage Strako told industry leaders last week. Under Delivering for America, the organization’s 10-year plan to achieve financial sustainability and service excellence, USPS is creating an integrated mailing and shipping network that will allow it […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service leadership ranks: • Lisa Bobb-Semple, sales communications director, was named acting stamp services director. • LaTasha N. Grabowski was named a New York 3 District workforce planning specialist. She previously served as a maintenance operations support supervisor at the Western Nassau, NY, Processing and […]

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Older and better

Postal Service employees can participate in an upcoming webinar on staying healthy as you get older. The session, “Aging Gracefully Naturally,” will be held July 10 at noon Eastern time. Two representatives from GEHA, a not-for-profit provider of health plans for federal employees, will lead the webinar: Coletta Meyer, manager of health engagement, and Lindsay […]

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Honoring accomplishments

USPS has announced the recipients of this year’s PCC Leadership Awards, honoring postal customer councils throughout the nation. The councils, also known as PCCs, are local groups that allow businesses and the Postal Service to build relationships, increase the use of mail and address mutual concerns. More than 220 nominations were submitted for this year’s […]

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Modernizing USPS

The Postal Service is modernizing its technology to better serve customers, Chief Information Officer Pritha Mehra told an industry conference recently. Under Delivering for America, the organization’s 10-year plan to achieve financial sustainability and service excellence, USPS is investing $40 billion in capital improvements. These improvements include technology upgrades throughout the organization. “As we march […]

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