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Here’s what Link covered Feb. 18-24

The Postal Service’s progress — and its employees’ spirit of service — made news last week

Two Priority Mail packages sit on a home's front stoop
USPS package volume growth was a topic of recent remarks by Postmaster General Louis DeJoy.

Last week, Link covered recent remarks by Postmaster General Louis DeJoy.

During a USPS Board of Governors meeting, he addressed a variety of topics, including package volume growth and network modernization.

These topics were also part of DeJoy’s speech at a conference organized by the National Association of Wholesaler-Distributors in Washington, DC.

As he explained, under the Delivering for America plan, the Postal Service is focused on achieving financial stability while delivering excellent service.

“We’re all rowing in the same direction now,” DeJoy said.

Elsewhere, Link told you about a Facebook group that encourages people to mail greeting cards.

Additionally, we caught up with Jaeden Layne, a Barboursville, WV, city carrier assistant who received praise on social media after he was recorded pausing his deliveries during a funeral procession.

“Everyone plays a part in their community. Everyone there is to be respected,” Layne said.

Finally, Link went “On the Job” with Arlene Harper, the Simpsonville, MD, postmaster, and “Off the Clock” with Megan Beecher-Kennison, the Ozona, TX, postmaster, who is also a volunteer firefighter.

Both postmasters shared their thoughts on the importance of service.

“As I tell my retail associates, we don’t know what people are going through when they walk through those doors. Just be kind, smile and give the best service you can give,” Harper said.

Beecher-Kennison, meanwhile, identified a common thread in her postal and volunteer work.

“Being there for people when they need someone the most is very rewarding,” she said.