The Postal Service is deploying an updated version of Internet Explorer to ACE 3 computers running Windows 7. The automatic installations began Jan. 27. Some users may need to manually reboot if the updated browser fails to open. Internet Explorer 11 provides more secure browsing and faster navigation to USPS websites. It also supports important applications […]
The Postal Inspection Service arm that uses “CSI”-style science to crack cases celebrated its 75th anniversary this week. The Forensic Laboratory Services Division is comprised of a national laboratory in Dulles, VA, and 18 digital evidence labs around the nation. These facilities use state-of-the-art equipment, including an automated fingerprint identification system and a system that […]
When searching for a course in Learning Management System (LMS), use the course number to ensure the correct course is selected. […]
“Let me just end with a simple thank you for your support, your dedication to this organization and our customers, and for your continued hard work as we move the Postal Service forward.” […]
Today’s hero is the full-length story, Heroes’ corner […]
I have a great sense of pride in the Postal Service partly because of the praiseworthy stories and encouraging postal news that is published in Link. […]
A new time-lapse video shows the Philadelphia NDC during the recent holiday season. “The concept was to illustrate how package processing activity ramped up during the busiest time of the year,” Sr. Video Producer Jeffrey Marino said. Filming began in early December and lasted more than three weeks. Three high-definition cameras were mounted overhead at […]
Mailboxes across the country will soon get a surprise from the past — a J.C. Penney catalog. The retailer will ship a catalog featuring home goods to select customers in March, the Associated Press reported last week. Unlike the 1,000-page “big books” from years past, the new catalog will have about 120 pages. J.C. Penney […]
There’s a reason Postal Service employees are known as the eyes and ears of their communities. Just ask Fairland, IN, Letter Carrier Michael Short. Short was recently leaving a home after delivering mail when he heard yelling. He stopped his vehicle and got out, expecting to see a customer who wanted to give him outgoing […]
The national scanning score remained strong at 96.08 percent for the week ending Jan. 23. There was a shuffle among the top districts, while area rankings remained the same. Districts. Portland (97.53 percent) came in first, while Central Plains (97.36 percent) finished second, up from 10th place. Dakotas (97.29 percent) dropped from first place to […]
The Postal Service’s Social Media Operations Center continues to transform the way USPS interacts with customers online. Since mid-November, the center has handled almost 31,000 customer service issues on Twitter using the new @USPSHelp account. Many issues involve package and mail tracking or delivery. One example: When a customer “tweeted” that his packages were being […]
Silverton, OR, Letter Carrier Rose Boen grew concerned when she saw mail piling up in a customer’s mailbox. She asked a police officer to conduct a wellness visit then continued her route. The officer knocked on the front door but got no response. So he forced the door open and found the man lying on […]
“I know what I have to do and get it done. You’re going to work whether it snows or not. You just drive for the conditions and that’s all there is to it.” […]
Read More… from Connecticut Valley District Motor Vehicle Operator Barbara Reynolds
Looking for a simple way to create a strong online password that’s easy to remember? Try this: choose a word (at least eight characters long) or a phrase. Then exchange characters and numbers for letters. For example, the word “safeguard” becomes “5@f3gu@rd.” […]
USPS Service Alerts is updated frequently, with information on specific facilities and ZIP Codes. For example, as of 10 a.m., Jan. 27, the site reported the Northeast blizzard had caused the closure of facilities from the New Jersey shore to Maine’s Down East region, including the cities of New York and Boston. “We provide this […]
If you work outside, you should take precautions to avoid frostbite, hypothermia and other winter hazards. Frostbite, damage to body tissue, creates a loss of feeling or pale appearance in the extremities, such as fingers, toes, ear lobes or the tip of the nose. A wind chill of 20 below zero will cause frostbite in […]
The Postal Service has “transformed itself from a humble mail carrier to a package delivery powerhouse,” a top mailing industry executive writes in Entrepreneur magazine. “There’s a tendency to discuss shipping in terms of the Big 2 instead of the Big 3. So I want to set the record straight: Today’s Postal Service is just […]
The Postal Service made a lasting impression on attendees at this year’s Consumer Electronics Show (CES) in Las Vegas. At the USPS booth, Sales employees spoke to thousands of potential customers and showcased the latest uses of technology in the mail. The booth — which Time named one of CES’s most eye-catching — was loaded […]
The Human Resource Shared Service Center (HRSSC) is the national processing center for personnel activities including benefits, compensation, retirements, separations, job bidding and EAS postings. The HRSSC is located in Greensboro, NC, and can be reached at 877-477-3273 (TTY 866-260-7507). […]
Greensburg, PA, Letter Carrier Peter Rodocaj became concerned when he saw mail piling up in a customer’s mailbox. He called police and asked for a wellness check. They entered the house and found her on the bedroom floor in dire need of medical care. She was taken to the hospital and placed in intensive care, […]
“I give every customer the kind of service that I expect… mail placed neatly in their box … if there’s no door on the mailbox, I’ll rubber band it so it doesn’t fly out … if it’s raining, I put the package in a plastic bag so it doesn’t get wet. It’s all part of […]
Read More… from Westchester, NY, Rural Carrier Eileen Ferguson
I love reading about fellow postal workers helping people. They make me proud to work for USPS. […]
In a notice filed Jan. 26 with the Postal Regulatory Commission (PRC), USPS seeks to keep Priority Mail Express and Priority Mail services at their current prices. This is part of the Postal Service’s ongoing strategy to capitalize on strong package growth. Also, unlike other shippers, USPS is not implementing new dimensional weight charges. During […]
Many Postal Service retirees begin new careers after leaving USPS, and Brenda Lawrence is no different — although her new job is unique. Lawrence took office this month as U.S. House of Representatives member from Michigan’s 14th Congressional District, which includes eastern Detroit. She retired from USPS in 2008 after 30 years, including serving as […]
Driving during the winter presents more challenges than other times of the year. Here are tips to help you drive safely: Keep vehicles in good working order: Maintain good tread on your tires and ensure all lights are functioning properly. Add anti-freeze and windshield wiper fluid when needed. Leave early: Rushing can lead to an […]
Hampstead, NC, Rural Carrier Renee Jones was concerned when a customer hadn’t collected mail in several days. Jones checked on the woman, who said she was ill but didn’t want medical attention. Two days later, Jones checked on her again and found her condition had grown worse. She called 911 and emergency responders took the […]
“Today’s Postal Service is just as capable of package delivery as [its competitors]. In fact, USPS has transformed itself from a humble mail carrier to a package delivery powerhouse, and if businesses fail to notice this change and adopt it as a part of their shipping mix, they will lose money in the long run.” […]
I would like to extend my wishes to PMG Pat Donahoe for a long and healthy retirement. I appreciated the videos that kept us all informed. Thank you for your leadership. […]
Postal Service scanners only read blue or black ink. To ensure mail arrives in a timely manner, advise customers to only use blue or black ink on change of address forms. […]
The Postal Service issued this year’s Love stamps Jan. 22 in Richmond, VA. The two Forever Hearts stamps each feature lacy letters that form the shape of a heart and spell out the word “Forever.” One design has red lettering on a white background; the other is reversed. “Today, the heart is everywhere,” said Capital […]