I’m a retail associate in Riverdale, MD. I work out of two Post Offices here, so the customers in the neighborhood know me pretty well. I start my shift by sorting letters and parcels and placing them in the PO Boxes. I spend the rest of the day serving my customers at the counter and […]
A new video highlights the appreciation one employee receives at work and at home. “Shawn’s Story” spotlights Shawn Verosky, a mail processing clerk at the Pittsburgh Processing and Distribution Center. Verosky’s colleagues consider him a role model. “He’s personable, smart, sharp, [strong] work ethic,” says Eric Russell, an acting supervisor. Verosky’s family also praises him. […]
The USPS Library will host training webinars Tuesday, June 26, and Friday, June 29, on using LexisNexis, an online research database available on Blue. The sessions are open to all employees. Here’s the schedule: • June 26, from 1-2 p.m. EDT: “Company and Financial” will demonstrate how to use LexisNexis Dossier to generate prospecting lists […]
Rural Carrier Michelle Logue was recently delivering mail in Oreana, IL, when she spotted an older customer in trouble. The woman was walking her two small dogs when a leash wrapped around her legs, causing her to fall. Logue rushed to aid the customer, who couldn’t get up on her own and asked for her […]
I loved “Second acts,” the article about the daughter of a deceased second-grade teacher who maintains her mother’s tradition of mailing letters to former students who graduate high school. It highlights how much mail can affect a person. It also got me thinking about the many wonderful teachers I had through the years. […]
Bobby Kimball believes every employee’s time is valuable. This is why the Apple Valley, CA, Postmaster has made a priority of delivering stand-up talks efficiently and effectively. Kimball gives the talks in the Post Office’s parking lot, where he has painted a 25-foot circle to gather his 89-member staff. During each talk, he tells his […]
If your Outlook inbox is overflowing, you probably feel more stressed — and less productive. To protect your inbox from spam and clutter, the CyberSafe at USPS team offers these tips: • Never use your Postal Service email address for personal or non-work purposes, such as social media and online shopping. • Don’t use your […]
Safety ambassadors reminder. The Postal Service is continuing to encourage employees to become safety ambassadors. Safety ambassadors are employees who volunteer to help USPS identify and abate hazards, raise awareness and encourage co-workers to use safe work practices. To apply, talk to your supervisor. The Safety Toolkit site has more information. Additionally, reflective vests for ambassadors […]
Rural Carrier Associate Pamela Parrish was recently delivering mail in Ashford, AL, when she noticed smoke coming from a customer’s porch. Parrish immediately called 911 and knocked on the front door, but got no answer. She then knocked on other doors and windows until the customer responded and safely made his way outside. The Postal […]
Superior, MT, Rural Carrier Frances Higgs, who will retire after 40 years with the Postal Service, is a role model. It’s an honor to work for an organization that celebrates the achievements of its employees. […]
The Postal Service has released a stamp honoring the Flag Act of 1818, the law that established the basic design of the American flag: 13 stripes and one star for each state in the union. “The Flag Act of 1818 established the framework of our country’s flag, and in the process, gave birth to what […]
Kenrith Esterine knows that professional development requires being open to new opportunities. Esterine recently became a maintenance operations supervisor at the James A. Farley Post Office in New York City after previously working as a custodian and a postal support employee. “I had a lot of ideas as a custodian, especially around safety and ways […]
USPS is taking new measures to help you be more cautious and vigilant when dealing with email. Beginning Tuesday, June 12, all emails received from senders outside the Postal Service will display this in the subject line: [EXTERNAL]. The organization is making this change to help you quickly identify messages that could pose a cybersecurity […]
The Postal Service’s business development specialists are creating superheroes — not the kind who wear capes, but the kind who help boost the organization’s bottom line. These employees are holding lunch and learn events, visiting USPS offices and encouraging colleagues to submit leads through their designated lead generation program. For example, employees in Capital Metro […]
Frances Higgs, the rural carrier for the Superior, MT, Post Office highlighted in “Tried and true,” is remarkable. She’s 80 years old and still has a positive attitude and a great work ethic. What an inspiration. […]
Letter Carrier Donald Pennington was recently delivering mail in a Paris, IL, neighborhood when he heard moaning, and he soon spotted the source: an older man on the ground outside his home. Pennington rushed to aid the customer, who had just come to after falling on pavement while taking out trash. The Postal Service employee […]
Need to quickly determine the whereabouts of a customer’s package? There’s an app for that. The Postal Service has introduced Single Package Look-Up (SPLU), a tool that simplifies the parcel location process by combining multiple tracking systems into one application. “Package look-up can be a [time-consuming] and inefficient process,” said SPLU Program Manager Jude Mossman. […]
Ed Drozdowski believes in the power of the Postal Pulse. The Deerfield Beach, FL, Postmaster encourages all of his workers to take the employee survey. He even provides them time on the clock to do so. “It’s fairly simple. I communicate and emphasize their opinion is important, and I make the opportunity to participate easy,” […]
The Postal Service has released a video with highlights from the recent STEM Education stamps dedication ceremony. The stamps celebrate the role that science, technology, engineering and math collectively play in keeping the United States a global leader in innovation. “The STEM stamp is very important to us because it really enforces science, technology and […]
USPS is reminding employees about the online resources available to help them process and deliver ballots and political mailpieces during this year’s elections. The Election and Political Mail 2018 Blue page has an interactive map that allows employees to find the names and contact information for each state’s election and political mail coordinators. Lists of […]
USPS wants to hear what you think. Really. The next Postal Pulse employee survey will be conducted from Tuesday, May 22-Friday, June 22. You’ve probably heard about the survey before — and maybe you’ve even participated in the past — but you might not fully understand what the Postal Pulse is all about. Here’s what […]
Hooray for the Marine postal clerks profiled in “‘Always busy.’” I was in Okinawa, Japan, from 1983-1985. Mail was indeed a big deal at Camp Hansen, where I was stationed. […]
Letter Carrier Walvic Liciaga was recently delivering mail in an Orlando, FL, neighborhood when he detected a strong odor of gas at a customer’s home. Liciaga knocked on the door, and when the customer answered, he suggested that the man contact the gas company right away. Two weeks later, the customer saw the Postal Service […]
You always know where you stand with Robbie Steelman. Steelman, an Oklahoma District Post Office operations manager, regularly communicates with the individuals he supervises to let them know how they’re doing. “As the leader, you have to have a clear understanding of what the goal is when discussing progress,” he says. “It’s about feedback and […]
Would you ever share your banking personal identification number with another person? Your answer should be “no.” The Postal Service wants you to take the same care with your USPS login ID and password. Never share them with others, even trusted colleagues. Your access to Postal Service information and systems is tailored to you, and […]
Frozen Treats, a booklet of 20 stamps that feature watercolor illustrations of ice pops, will be the first scratch-and-sniff stamps in the Postal Service’s history. USPS announced the scratch-and-sniff feature this week. Customers can order the stamps at usps.com for delivery soon after Wednesday, June 20. The stamps will be dedicated that day at a […]
Letter Carrier Tamaria Gardner was recently delivering mail in a Charlotte, NC, neighborhood when she spotted an unconscious customer facedown on a sidewalk. Gardner rushed to the woman’s side and called 911. The Postal Service employee stayed with the customer, who soon came to, and encouraged her to stay awake until emergency responders arrived. “It […]
Congratulations to Mack Mata Jr., who retired last week as the longest-serving letter carrier at the Carlsbad, CA, Post Office. His work ethic and longevity are great examples for young people. […]
Informed Delivery, the USPS offering that allows consumers to receive digital previews of their incoming mail, has reached nearly 10 million users, Postmaster General Megan J. Brennan announced May 7 at the National Postal Forum (NPF). “Informed Delivery broadens the definition of the mail moment by bridging the digital and physical. It allows consumers to […]
Looking for a fast way to access Postal Facts when you’re on-the-go? You can “pin” the informational site to your mobile device’s home screen, creating an app-like icon that will take you directly to Postal Facts. Here’s how to do it: • Apple. If you have an iPhone or an iPad, launch the Safari browser […]