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David Banning, Cowden, IL

Rural Carrier Associate David Banning was recently delivering mail to a residence in Cowden, IL, when he spotted an unsupervised toddler heading in a dangerous direction: straight toward her family’s swimming pool. Banning rushed to pick up the girl, who was on the pool ladder by the time he reached her, and carried her to […]

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Board of Governors

President Trump has nominated three individuals to the Postal Service Board of Governors: • Calvin R. Tucker, a Pennsylvania resident, for the remainder of a term expiring Dec. 8, 2023 • Robert M. Duncan, a Kentucky resident, for the remainder of a term expiring Dec. 8, 2018, and an additional term expiring Dec. 8, 2025 […]

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Opening soon

Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 13. A variety of health, vision and dental coverage is available through the following plans and programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHB) for non-career employees only […]

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Denise Edwards, Great Bend, KS; Gregory Harris, Birmingham, MI

Postal Service employees in Kansas and Michigan recently responded effectively to emergencies they encountered while delivering mail. Great Bend, KS, Letter Carrier Denise Edwards discovered a customer who had collapsed near his mailbox and was barely conscious. She called 911 and stayed with the man until emergency responders arrived. The customer is recovering. In Birmingham, […]

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Merry and bright

The Postal Service will deliver more than 15 billion mailpieces this holiday season, according to projections released Oct. 25. Between Thanksgiving and New Year’s Day, USPS expects to deliver 850 million packages — an increase of more than 10 percent from the same period last year. “The Postal Service is well prepared to meet our […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.58 percent during the week ending Oct. 20, up from one week earlier. Dakotas (99.26 percent) topped the districts, while Western (98.16 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and then “DES […]

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Informed invitations

PO Box customers will soon be able to receive digital previews of their incoming mail through Informed Delivery. The free feature, which the Postal Service introduced nationally this year, allows users to interact with incoming mail and manage packages on a secure online dashboard. Beginning in November, USPS will send emails to PO Box residential […]

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Through the storm

A new video highlights efforts to restore USPS service in the aftermath of Hurricane Irma. The powerful storm left devastation throughout the Caribbean and southeastern portion of the United States last month. The 2-minute video shows employees working to sort and deliver mail in hard-hit communities in the Florida Keys. Among the first to re-enter […]

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Farid Ait Djebara, Oakland, CA

Oakland, CA, Letter Carrier Farid Ait Djebara recently came to the aid of a woman who was shot. The woman was in a vehicle that became caught in crossfire between two groups, with a stray bullet piercing a window and striking her in the hip. Ait Djebara was delivering mail nearby when he heard the […]

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On the rise

USPS has experienced an uptick in the number of employees who report feeling “engaged,” meaning they are involved, enthusiastic and committed to their work. According to the results of the latest Postal Pulse employee survey, 23 percent of respondents identified themselves as engaged, up from 22 percent last year and 17 percent in 2015. The […]

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Cat free

Joe Romano is used to taking postal vehicles apart — but never to extract an animal. The Bellmawr, NJ, lead automotive technician was recently called to the South Jersey Processing and Distribution Center to help free a kitten trapped inside a vehicle’s engine. “It had traveled to the car’s rear suspension,” said Romano. “I had […]

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Hockey history

The History of Hockey stamps will be released Oct. 20, providing USPS customers with a new way to celebrate one of the world’s most-loved sports. Hockey dates to the 1800s, when the game began to take shape in Canada. By the late 19th century, hockey gained popularity in the United States. In 1896, Yale University […]

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Kevin Sturgess, Kalispell, MT

Letter Carrier Kevin Sturgess was delivering mail recently at a cluster box unit in Kalispell, MT, when he spotted something out of the ordinary: a child’s tricycle in tall grass nearby. As he got out of his vehicle to investigate, he heard whimpering and discovered a little boy at the bottom of a hill. Sturgess […]

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Making history

Celebrating African American History and Culture, a stamp honoring the only national museum devoted exclusively to the African-American experience, was dedicated Oct. 13. The stamp showcases the National Museum of African American History and Culture, which opened last year in Washington, DC. “The National Museum of African American History and Culture is an American treasure […]

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Grow your career

Updated versions of the Postal Service’s developmental opportunities guides are now available on the Career Development Blue page. The guides support USPS competency models and can be used as a resource for employees who create individual development plans. The guides include: • Comprehensive lists of on-the-job developmental activities • Managerial coaching tips • Facilitated and […]

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Full force

Shane Johnston is a man on a mission. The Mocksville, NC, Postmaster recently returned to work after experiencing an auto accident that changed his life and the way he looks at driving. Johnston, while stopped at a red light, was hit from behind at full force by a distracted driver. Emergency responders think the other […]

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Need to know

Gym discounts. Postal Service employees can now receive discounted memberships to 24 Hour Fitness, a gym chain with more than 400 locations across the nation. The discounts are available to employees who enroll at 24hourfitness.com/corporate. You’ll need to enter the USPS corporate ID discount code, which is 106926CORP. Employees who enroll will also receive a […]

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Heather Rea, Barberton, OH; Kyndall Caruso, Stoneville, NC

Postal Service employees in Ohio and North Carolina recently noticed signs of trouble while delivering mail. Barberton, OH, Letter Carrier Heather Rea saw mail piling up at the home of an older customer in poor health. Authorities were notified, and emergency responders discovered the woman collapsed on the floor, in dire need of medical attention. […]

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Giving helpers a hand

A Postal Service employee who rescued a grandmother and grandson from a raging house fire in Johnstown, PA, received the top hero of the year award from the National Association of Letter Carriers (NALC) this week. “After hearing everyone’s stories, it’s extremely humbling, and it’s truly an honor,” Letter Carrier Matthew Lamb told the audience […]

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Keep the change

A new USPS video shows customers how they can obtain refunds online. “How to Request a Refund” explains that the Postal Service offers a money-back guarantee for Priority Mail Express and a refund for Extra Services. The 1-minute, 40-second segment also explains how residential customers can request refunds through usps.com, while business customers can use […]

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Need to know

Supporting service members. The Alaska Committee for Employer Support of the Guard and Reserve (ESGR) recently honored Alaska District for its commitment to supporting USPS employee service members. Operations Support Acting Manager Tim Bruno and Labor Relations Specialist Peter Neagle accepted the award on the Postal Service’s behalf at a ceremony in Anchorage. The ESGR […]

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Robert Simper, Salt Lake City

Salt Lake City Letter Carrier Robert Simper knew that a customer on his route was facing medical challenges: The man is a veteran who recently lost a leg to amputation. So when the customer’s mailbox started to fill up soon afterward, Simper wanted to be sure the man was OK. Simper checked on the customer, […]

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#HockeyStamps

The Postal Service and Canada Post have announced new stamps that celebrate the history of ice hockey — the fast-paced sport commonly played on frozen ponds and in rinks across North America. PMG Megan J. Brennan and Canada Post President Deepak Chopra will dedicate the new History of Hockey stamps Oct. 20 in Detroit. The […]

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Flats screen

The Postal Service has introduced a dashboard that provides analytics and other information on Flats Sequencing Systems (FSS) performance. The FSS Performance Dashboard analyzes 13 months of historical data at 45 sites to provide a detailed analysis of 100 Flats Sequencing Systems. The user-friendly application can track machine operational performance and monitor at-risk indicators to […]

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