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Delivering for you

The Postal Service is using a direct mailpiece to remind customers how the organization delivers for them during the holidays. “We have everything you need to send holiday gifts and greetings,” the piece states. “We’re helping spread holiday joy all across the country.” The mailer offers information on Priority Mail shipping products, holiday stamps, mailing […]

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Special deliverers

A new exhibit at the National Postal Museum in Washington, DC, takes a look at how another federal agency delivers letters, packages and even heavy equipment. “None Swifter Than These: 100 Years of Diplomatic Couriers” opened in September and is on view through Jan. 26, 2020. The U.S. Diplomatic Courier Service (DCS) carries the sensitive […]

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Easy as ABC

The CyberSafe at USPS team is offering tips from the experts who spoke at the Postal Service’s recent Cybersecurity Awareness Fair in Washington, DC. According to the experts, protecting yourself from cyberattacks is as easy as ABC: • Always avoid poor cybersecurity behaviors. For instance, sharing passwords or discussing proprietary information in public can potentially […]

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Be flexible

Do you wear eyeglasses, contact lenses or visit the dentist more than twice a year? If so, experts say a flexible spending account (FSA) is likely a good option for you. FSAs can help your health care dollars go further — but only if you plan accordingly. FSAs allow you to set aside money on […]

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Priority: Thank You

The following message is from Postmaster General Megan J. Brennan: As we prepare to celebrate Thanksgiving Day, I want to express my gratitude for everything you do for the Postal Service. Every day, you demonstrate unwavering commitment to serving the American public, no matter what challenges arise. This year, you helped our customers recover from […]

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Close call

Letter Carrier Melanie Dix was recently outside the Hampton, IA, Post Office, preparing to deliver mail, when she spotted a 5-year-old boy alone on a busy highway. As Dix rushed to aid the child, she saw two vehicles narrowly miss hitting him. The Postal Service employee safely stopped traffic until she could reach the boy […]

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Seeing is believing

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: On average, USPS employees who made changes to their benefits last year are on track to save about (blank) pay period in 2019. a) 78 […]

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Cybersecurity fair

A fair to remember. Postal Service employees can view video highlights from “Welcome to the New Cyber Frontier,” the organization’s recent cybersecurity awareness fair. The highlights include presentations from corporate and academic cybersecurity leaders, including representatives from Verizon, Domino’s and the University of California at Berkeley. Employees can also download tips, guidelines and other materials […]

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Healthy savings

Postal Service employees who want to save money for future medical expenses have several options during this year’s open season, which runs from Nov. 11-Dec. 9. If you enroll in a high-deductible health plan (HDHP), you may be eligible to contribute to a health savings account (HSA). An HSA allows you to pay for current […]

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Last Frontier

Think your commute is rough? Imagine being Georg Brendel. Brendel is a special agent for the USPS Office of Inspector General, which helps ensure the Postal Service’s efficiency, accountability and integrity. His assigned terrain is Alaska — also known as the Last Frontier, a state whose geography and weather pose unique challenges. While Alaska’s letter […]

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Here comes Santa

Open for business. USPS Operation Santa kicked off Nov. 18 and runs through Dec. 20. The annual program allows employees and customers to aid families in need by “adopting” their letters to Santa Claus and granting their holiday wishes. A legacy program available only in New York City and Chicago allows individuals to adopt letters […]

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How’d they do that?

A new Postal Service video shows how this year’s holiday television commercials were filmed. The video showcases the five employees who appear in the ads, including Jose Godinez, a Redondo Beach, CA, letter carrier who, through the magic of Hollywood, delivers mail to a snow-covered farmhouse. “We’re in California and it doesn’t rain or snow […]

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Avoiding misuse

The Postal Service wants employees to follow its rules on using USPS-issued computers and mobile devices, including laptops, tablets and smartphones. Here’s what you should know: • Postal equipment should be used for postal business. However, the organization’s policy allows for limited personal use of USPS equipment, as well as office equipment and supplies. • […]

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In the green

Nine facilities, teams, programs and individuals will receive Postmaster General Sustainability Excellence Awards for their efforts to help USPS achieve its sustainability goals. The honorees, announced last week, are: • eDispose, a collaboration that involves several USPS teams that worked together to develop an online portal that explains how to handle electronic waste • Erie, […]

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Tool time

When Gieti Mojadidi joined the Postal Service four years ago, she signed up for health benefits and didn’t give it another thought. Last fall, as open season approached, Mojadidi, an organization design consultant at USPS headquarters in Washington, DC, heard that premiums for her plan, CareFirst, were going up. That prompted her to use the […]

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Alfonso DeoCampo, Albuquerque, NM

City Carrier Assistant Alfonso DeoCampo was recently making deliveries in Albuquerque, NM, when he discovered a note in a customer’s mail box indicating that she had harmed herself. DeoCampo soon discovered the woman inside her residence, unresponsive but still breathing. He immediately called 911 and rendered first aid until emergency responders arrived. “I’m a National […]

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Here, there and everywhere

USPS will soon have a better method to measure service performance, but it will require employees to think differently about the terms “urban” and “rural.” When you hear these terms now, you probably associate them with delivery route definitions. Urban refers to city routes, while rural refers to rural routes. In the delivery world, this […]

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Proof positive

I’m an acting organizational development analyst with Employee Engagement at USPS headquarters in Washington, DC. A lot of people ask me what “engagement” means. Here’s what I tell them: Engagement is not “having” or “doing” — it’s “becoming.” When you’re proud of where you work, when you’re excited to have conversations with customers and co-workers, […]

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All clear

The Postal Service wants area and district Election Mail and Political Mail coordinators to stay vigilant throughout this year’s election season. All USPS plants and customer service units are required to complete daily “all clear” reports two weeks before and one week after an election in their districts. Election Mail and Political Mail coordinators are […]

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Be vigilant

The Postal Service wants you to make workplace security a high priority, part of the organization’s effort to mark National Preparedness Month. You can help keep your workplace safe by securing your facility’s entry points when they’re not in use, always wearing your USPS photo ID badge, and keeping an eye out for strangers and […]

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Dewana Anderson, Scottsville, KY

Rural Carrier Dewana Anderson was delivering mail on a recent afternoon in Scottsville, KY, when a 9-year-old boy flagged her down. Anderson stopped to assist the lad, Braden Spears, who told her he’d gotten off the school bus at his grandparents’ house, as planned, and found no one at home. Anderson comforted Spears and called […]

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Fresh perspectives

The Postal Service is getting help promoting Informed Delivery to younger consumers from some in-house experts: the organization’s summer interns. College students from across the nation are interning with USPS during a 10-week program this summer, part of the organization’s broader workforce development efforts. Several interns have been working on projects related to Informed Delivery, […]

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Good measures

Do you understand what “sampling” is and how it helps USPS measure its service performance? If not, here’s what you should know:  • Sampling helps the Postal Service know how it’s performing. Because USPS scans millions of mailpieces each day, it would be tough to count each scan and use that information to determine service […]

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Keeping current

USPS wants to have the current mailing address for all employees. If you need to update your information, five methods are available: • LiteBlue. Use any computer to go to liteblue.usps.gov and enter your employee identification number and password. Select the “Change of Address” option in the rotating carousel in the center of the page. Select “edit” […]

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Crime time

The Postal Inspection Service marked its 243rd birthday last week. Here are five facts about the organization and its employees. 1. The Inspection Service is one of the nation’s oldest law enforcement agencies. The organization traces its roots to Aug. 7, 1775, the earliest recorded date that William Goddard served as the first surveyor of […]

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Jenny Mileski, Wells, MI

Retail Associate Jenny Mileski was on her way to work on a bitterly cold day in Wells, MI, earlier this year when she spotted a little girl sitting alone on a snow bank beside a busy highway. Mileski stopped to check on the child, who appeared to be around 9 years old and struggled to […]

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