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Sun, moon, stars

The Postal Service dedicated its Raven Story stamp during a July 30 event that celebrated a legend revered by many Alaska Native and Native American cultures. “The Raven Story represents a great meaning to the Indigenous people of the Northwest Coast,” ranging from Southeast Alaska through coastal British Columbia, said Jakki Krage Strako, the USPS […]

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Stop payment

Retail Associate Jill Miller was recently on duty in Hubbard, IA, when she grew concerned about an older customer at the counter. The woman asked for help with Priority Mail Express, which was unusual for her, and she revealed that she was sending a check out of state. Miller advised the customer against mailing the […]

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Spring Into Motion

The USPS Health and Wellness team recently participated in a six-week challenge that demonstrated how small steps can lead to big, positive changes. The Spring Into Motion challenge, conducted in cooperation with Kaiser Permanente, ran from April 5-May 14. The challenge encouraged healthy behaviors by allowing participants to discover something new about spring each week. […]

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Opportunity spotter

A Postal Service employee’s conversation with a business customer has led to a shipping deal worth nearly $12.4 million for the organization. After talking with the customer, who sells products through various websites, Grand Prairie, TX, Postmaster Roy Russell submitted a lead through Business Connect. This program allows Postmasters, managers and customer services supervisors to […]

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An otherworldly gift

A new stamp honoring visionary author Ursula K. Le Guin, the 33rd in USPS’s Literary Arts series, was dedicated July 27 in a ceremony at the Portland Art Museum in Oregon. Le Guin wrote prodigiously in several genres — including short stories, essays, poetry and translations — but was best known for her pioneering science […]

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They like Mike

City Carrier Assistant Mike Williams was making deliveries one day in January in a Pewaukee, WI, neighborhood when he heard loud moaning. Williams looked around and spotted a customer lying in snow beside a driveway across the street. The Postal Service employee rushed to check on the man, who had fallen and needed help getting […]

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Rapid results

USPS is rapidly deploying state-of-the-art sorting machines at plants across the nation as it ramps up for the upcoming peak holiday delivery season. The new sorters are part of Delivering for America, the Postal Service’s 10-year plan to modernize the organization, including a series of mail processing improvements, such as making better use of trucks and the existing surface […]

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Guiding light

Mid-Atlantic Lighthouses, the Postal Service’s latest stamp release, will arrive next week. Here are five facts about these shining sentinels of the shore: 1. Lighthouses have been around a long, long time. The oldest known lighthouse is the Pharos, constructed in the third century B.C. and named for the island on which it sat in […]

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Rising to the top

Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Mary P. Anderson, small-business engagement director at USPS headquarters in Washington, DC, was named international postal affairs executive director. • Connecticut District Manager Kevin D. Clark retired June 30 after more than 40 years of federal service. Boston Postmaster Carissa A. […]

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Stair scare

City Carrier Assistant Melissa Stinsman was recently making deliveries in a Bloomsburg, PA, neighborhood when she spotted an older customer lying on the floor inside his residence. As Stinsman got closer to the open front door, the man saw her and asked for help getting into the seat of his stair lift. The Postal Service […]

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Job fair

Retail and Delivery Operations will hold a virtual job fair on July 27. There will be a morning session at 11 a.m. EDT and an afternoon session at 3 p.m. EDT. The fair will allow Postal Service employees to explore retail and delivery career opportunities as the organization continues to align itself to achieve the […]

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The sharper image

Appearances aren’t everything, but a polished look can help burnish the image of both you and the Postal Service. Rosemary Onody, South Creek Station manager in Orlando, FL, is a case in point. Onody knew she wanted to be in management when she started as a letter carrier 26 years ago and made sure to […]

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To a tea

As I walk into Valley Brook Tea to check in with owner Yunhan Zhang on a spring day brimming with the energy of a city waking up from its pandemic doldrums, I can’t help but smile at the message written on a sidewalk promotional sign: “Be friends and get oolong.” I’m Jonathan Padget, and the […]

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Dramatic roll

Rural Carrier Associate Joshua Murray was recently making deliveries in East Bernstadt, KY, when he saw an older customer chasing after her vehicle, which was rolling away from her. In the process, the woman fell under it. Murray sprang into action, safely got into the vehicle and brought it to a stop, allowing the customer […]

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Giddyup getup

USPS will release its Western Wear stamps on July 23.  Here are a few facts about the four items of clothing featured on the stamps: 1. Cowboy boots were designed to be functional. When Americans headed West after the Civil War, men’s boots were often military footwear ill-suited to the new environment. The cowboy boot […]

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New gigs

Here’s a look at some recent changes in the Postal Service leadership ranks: • Kenny Aje was named operations and industrial engineering executive manager at USPS headquarters in Washington, DC. He previously served as lean value stream program manager. • Cherell D. Garrett, the St. Louis Accounting Service Center executive manager, was named acting accounting […]

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New governors

The USPS Board of Governors recently added three members: • Anton Hajjar, former general counsel of the American Postal Workers Union; • Amber McReynolds, chief executive officer of the National Vote at Home Institute; and • Ron Stroman, former Deputy Postmaster General. The U.S. Senate confirmed the new members after their nomination by President Joe […]

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Mailbox mishap

Rural Carrier Associate Michael Huling was making deliveries on a winter day in Baldwinsville, NY, when he saw a customer fall at a mailbox. Huling rushed to the woman’s aid, safely lifting her and helping her get inside the residence. The customer later penned a letter to Huling, explaining that she’d been visiting her mother […]

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In the know

Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s new 10-year plan, and the latest updates on the coronavirus pandemic. The site is particularly helpful to […]

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Four score

Four letter carriers from an Iowa Post Office have submitted leads that have resulted in combined deals worth more than $1 million for the Postal Service. The South Des Moines Station carriers submitted their leads during the past five months through Customer Connect, a joint program with the National Association of Letter Carriers that encourages […]

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Riddle me this

The Postal Service’s new Mystery Message stamps — designed to put customers’ sleuthing skills to the test — were dedicated July 14 at the International Spy Museum in Washington, DC. While the colorful patterns on the stamps appear seemingly random, they were carefully placed to spell out a message that reads — spoiler alert — […]

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Perplexing Rx

Letter Carrier Robert Williams was recently on duty in Bluefield, WV, when he grew concerned about a customer who had not promptly retrieved a prescription delivery as she normally would. Williams noticed the woman’s car in her driveway, but when he knocked on her front door, there was no response. The Postal Service employee alerted […]

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Stepping lively

The Postal Service released its Tap Dance stamps on July 10. Here are six facts about this ever-evolving dance form: 1. Tap is the dance analogue of jazz. Both tap and jazz are defined by improvisation, and even rely on it to grow and change as art forms. Both often employ a form of call-and-response, […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Kellie M. Amundson, Minnesota-North Dakota District’s Post Office operations manager, received a special assignment reporting to Central Area Vice President Elvin Mercado. • Patricia A. Becker, the Tallahasse, FL, Processing and Distribution Center’s plant manager, was named the Philadelphia Network Distribution Center’s […]

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Working toward change

When Musette Henley started working at the Chicago Post Office as a mail sorter in 1961, she and her co-workers had no say over their work schedules. “[We] had to check the board every day to see if you worked the next day. We would not know … what day we would be scheduled,” said […]

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Doing unto others

Carrier Technician Charles Drake was recently delivering mail in a Jennings, LA, neighborhood when he heard screams for help coming from the home of an older couple. Drake rushed to the front door, where he found a customer in distress. The man’s wife had fallen in the bathtub and he was unable to assist her, […]

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