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Four score

Carriers’ tips bring in more than $1M

Travis McCray is one of four Iowa letter carriers at South Des Moines Station who used the Customer Connect program to generate new revenue for USPS.

Four letter carriers from an Iowa Post Office have submitted leads that have resulted in combined deals worth more than $1 million for the Postal Service.

The South Des Moines Station carriers submitted their leads during the past five months through Customer Connect, a joint program with the National Association of Letter Carriers that encourages carriers to identify sales opportunities for USPS.

The leads, which were followed up on by business development specialists and field sales representatives, resulted in shipping deals worth a combined $1.08 million in new estimated annualized revenue for the Postal Service.

These are the carriers and the amount their leads brought in:

• Travis Whittington, $806,714;
• Travis McCray, $126,500;
• Andrew Carico, $76,800; and
• Jason Berkley, $70,000.

Sales generated from Customer Connect leads count toward the USPS Power of One campaign to raise revenue through sales leads from employees.

“The South Des Moines carriers — and others at the station — are an example of every employee taking advantage of every opportunity they see,” said Lou DeRienzo, small-business senior sales specialist at USPS headquarters in Washington, DC.

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30. The Small Business Sales team is tracking program participation rates through its weekly “Drive to 35” downloadable report.

The Small Business and Lead Generation Programs Blue page has more information about Customer Connect and the other employee lead programs: Business Connect, Clerks Care, Mail Handlers, Rural Reach and Submit a Lead.