Rural Carrier Associate Kevin King was making deliveries shortly after Christmas in Ararat, VA, when he spotted an older customer waving for help as she lay on the ground outside her residence. King rushed to aid the woman, who had slipped on ice near her car. The Postal Service employee safely lifted the customer and […]
You may take a vacation this summer, but cybercriminals won’t. This is why the Postal Service wants you to remain vigilant and adhere to cybersecurity best practices when using USPS or personal mobile devices and computers. For instance, public Wi-Fi networks are not secure. Anyone on the network can potentially access passwords, account numbers and […]
I really enjoyed “Lounging lizard,” the story about the 7-foot-long alligator that cooled off at the Spring Hill, FL, Post Office. It’s always good to see the smiles of satisfied customers. […]
Rural Carrier Jennifer Nieves was recently making deliveries in an Ocala, FL, neighborhood when she saw a customer fall to the ground as he was walking toward his mailbox. Nieves rushed to check on the man, who has cancer and a history of diabetes and strokes. Finding him unable to stand up, the Postal Service […]
The Postal Service dedicated the Yogi Berra stamp June 24, honoring one of the greatest players in Major League Baseball. “We hope this stamp will serve as a reminder of Yogi’s larger-than-life personality — both on and off the field,” said USPS Board of Governors Chairman Ron A. Bloom, one of the speakers at the […]
The Postal Service is encouraging employees to start planning their transition back to the office, including their use of commuter benefits. Many employees suspended or decreased their Commuter Benefits Program deductions when they began working from home in 2020. The Commuter Benefits Program allows postal employees to pay for qualified commuting costs with pretax money, […]
A Hayward, CA, letter carrier’s conversation with a customer has resulted in a shipping deal worth more than $1 million for the Postal Service. Oscar Dominguez noticed a customer was using a competitor for shipping. He learned from the owner of the paper products supply company that she was paying enormous shipping charges. After returning […]
Thank you for “Heroes Corner.” It’s inspirational to read about Postal Service employees who have helped others, especially during the pandemic. […]
Rural Carrier Associate Rhonda Krawetzke was making deliveries one morning in December when she spotted an older customer waving for help on the side of the road near his driveway. Krawetzke immediately pulled into the driveway to aid the man, who had been stranded for a half-hour after slipping on ice and falling while putting […]
Oshkosh Defense has selected a facility in Spartanburg, SC, where the company will build the Postal Service’s next-generation delivery vehicles (NGDVs). “Upstate South Carolina has a skilled workforce and a proven history in advanced automotive manufacturing — it’s the perfect place to produce the NGDV,” said John Bryant, the company’s president. The Postal Service awarded […]
Chief Retail and Delivery Officer Kristin Seaver will retire Aug. 28, concluding a Postal Service career that began almost three decades ago. In a memo announcing the news this week, Postmaster General Louis DeJoy praised Seaver, writing that he named her retail and delivery chief last year because he wanted someone in the role who […]
Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Four employees were named acting field operations support managers in Supply Management: Angela L. Bye, operations program support manager for Colorado-Wyoming District; Hollywood, FL, Postmaster Daniel J. Carleen; Kenneth A. Johnson II, Minnesota-North Dakota District Post Office Operations senior manager; and […]
The new Sun Science stamps feature photos taken by NASA’s Solar Dynamics Observatory, then colorized to highlight important phenomena. Here are the six processes depicted. 1. Active sun. This golden-hued stamp features a 2014 image that highlights the sun’s transition zone — a 60-mile area about 1,300 miles from the sun’s surface that goes from […]
Letter Carrier Joseph Kerrigan was recently delivering mail at the home of an older customer who lives alone in Massapequa, NY, when he heard an unusual tapping noise. Kerrigan looked around and saw the hook of a walking cane tapping against a window inside the residence. The Postal Service employee peered through the window and […]
The Postal Service has marvelous employees, but the actions of Riverhead NY Letter Carrier Daniel Saposnick tugged at my heart. He called 911 and selflessly shielded an older woman from danger after she fell face down in the middle of a road. […]
The Postal Service has updated the Premium Forwarding Service Commercial (PFSC) application to better serve business customers. Customers can now create hundreds of PFSC requests at once by using the application’s “Multiple Requests” option. The option features a template that customers can use to upload up to 500 PFSC requests from a csv — or […]
A referral from an Alabama Postmaster has led to a shipping deal worth more than $340,000 for the Postal Service. While on rounds with a carrier, Natalie Chapman of Daleville noticed a competitor’s truck picking up packages at a business that sells themed T-shirts, clothing and gifts. Chapman decided to stop and talk with the […]
The Postal Service is moving eTravel from eAccess to ARIS, the organization’s new platform for accessing USPS digital resources. Beginning Wednesday, June 23, requests for access to eTravel through eAccess will no longer be available. Effective Monday, June 28, all new eTravel requests or modifications must be made through ARIS. The new platform can be […]
Letter Carrier Daniel Saposnick was recently delivering mail in Riverhead, NY, when he saw a 92-year-old customer fall facedown in the middle of a road. Saposnick rushed to the woman’s aid, called 911 and protected her from traffic until emergency responders arrived. Her son later mailed a letter to the local Post Office. “He never […]
A small postage stamp can tell a big story. Thanks for the recent edition of “The List” that featured facts about the Go for Broke: Japanese American Soldiers of WWII stamp. […]
“Keeping the City Going,” a new children’s book by Brian Floca, is an homage to the essential workers who do just that — Postal Service employees among them. “It was a very conscious decision to depict a postal worker,” Floca said. “So much around us simply shut down last spring, but never the delivery of […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Sean E. Knepper was named revenue and field accounting senior director at USPS headquarters in Washington, DC. He previously served as revenue and field accounting manager. • John E. “Jack” Larrimore Jr. was named corporate and transportation budget director at headquarters. […]
More than 5,800 postal workers were bitten by dogs in 2020, an increase compared with 2019. In observance of USPS National Dog Bite Awareness Week, here’s a list of cities where reports of dog bites were highest. The number of reported incidents in each location is the figure in parentheses: 1. Houston (73) 2. Chicago […]
All of us are busy and may feel overloaded due to the coronavirus pandemic and life in general, but reading about heroic postal employees is truly uplifting. I’m proud to be a part of this great organization. […]
Letter Carrier Christopher Surla was recently delivering mail in Metairie, LA, when he came upon a customer who’d fallen while taking a walk in her neighborhood. Surla rushed to the woman’s house around the corner to let her husband know she was injured. The man took his wife to an emergency room for treatment of […]
More than 5,800 Postal Service employees were attacked by dogs last year, an increase compared with 2019 that can be attributed to more people being home and more packages being delivered during the coronavirus pandemic. The organization reported the numbers this week in advance of USPS National Dog Bite Awareness Week, which will take place […]
A lead from a Pennsylvania employee has resulted in a shipping deal worth more than $2.8 million for the Postal Service. James McCollum, a retail associate at the Fort Washington Post Office, served a business customer who was looking to save money on shipping. McCollum submitted a lead through Clerks Care, a program that allows […]
National Men’s Health Week, observed each year before Father’s Day, provides an opportunity for men to focus on being healthier and for women to support the well-being of the men in their lives. To help men get ready for this year’s observance (June 14-20), here are some recommendations from the Centers for Disease Control and […]
Letter Carrier Roxanne Dreyfus was recently making deliveries in Milwaukee when she grew concerned that mail was piling up at the home of an 82-year-old customer who normally greets her every day. Dreyfus alerted a neighbor, who requested a wellness check when the man couldn’t be reached. Police officers responded to the scene and found […]
Automated guided vehicles (AGVs) are so effective at improving Postal Service plant operations that one employee is singing their praises. Literally. Becky Jo Benson, a custodian at the Sacramento, CA, Processing and Distribution Center, wrote a song — “We’re All Charged Up” — about the robotic helpers and, with banjo in hand, performed it for […]