A tip from a bulk mail technician in Texas has resulted in a shipping deal worth nearly $98,000 for the Postal Service. James Bircher, who works at the Jack D. Watson Post Office in Fort Worth, helped a customer from a bicycle accessory shop who was looking to save on shipping costs. He submitted a […]
Letter Carrier Dylan Becker was recently delivering mail in a Naperville, IL, neighborhood when he heard an older customer inside a residence banging on the front door. Becker opened the mail slot to talk to the man, who said he was locked in and needed help. The Postal Service employee knew that a member of […]
Postal Service employees can participate in a four-part stress management webinar series to learn techniques to manage stress. Blue Cross Blue Shield and the Virginia Hospital Center will conduct the webinars, which will be held from April through July and offer ways to identify and manage stress to live a more balanced life. Here’s an […]
The Postal Service wants to remind all workers that it is important to complete or update beneficiary information as soon as possible. This simple task takes just a minute or two and can save a lot of heartache down the line. The Life Changes LiteBlue page, a one-stop shop for updating employee information, makes it […]
The USPS Loyalty Program for small-business customers brought in more than $265 million in revenue in its first year. The initiative, which was launched in mid-2020, allows businesses to earn credits for using Click-N-Ship to purchase Priority Mail and Priority Mail Express services. Last year, the program was expanded to offer three tiers, based on […]
Letter Carrier Nicholas Pierce was delivering mail on a summer day in a Miamisburg, OH, neighborhood when he was approached by a 7-year-old child who said she was lost. Pierce asked the little girl where she lived, and she told him an address with the street number 371. The Postal Service employee walked her to […]
The Postal Service wants to remind employees that the organization has three websites that offer information about the coronavirus pandemic. The first one, located on usps.com, provides the latest information on how the organization is continuing operations and protecting employees and customers. The other two are the COVID-19 Employee Resources pages on Blue and LiteBlue. […]
A Texas customer services manager’s lead has resulted in a marketing campaign deal worth more than $222,000 for the Postal Service. Camellia Brazil, who works at the Dallas Oaklawn Station, was approached by a representative of a nonprofit organization who had some questions about using the mail for marketing. She submitted a lead through the […]
Kenneth Carr Sr., an acting IT client support specialist at USPS headquarters in Washington, DC, was arriving at work one day last summer when he spotted an older pedestrian in need of assistance. Carr saw the woman take a tumble on the L’Enfant Plaza promenade near the building, so he rushed to her aid, safely […]
Postal Service employees can participate in an upcoming virtual cooking demonstration. The session, “Make and Take Healthy Bowl Demonstration,” will be held Tuesday, March 29, at noon EDT. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will show how to use vegetables and grains to create satisfying, healthy meals. Participants must […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Richard Fermo was named Florida 1 District manager. He previously served as Tampa, FL, postmaster. • Minneapolis Postmaster William D. Jones was named Kentucky-West Virginia District’s acting manager. • Avinesh D. Kumar was named San Francisco postmaster. He previously served as […]
An online company is bringing reproductions of notable letters from the past to the mailboxes of history buffs all over the world. Historic Mail, founded in 2020, offers several subscription services that allow customers to receive reproductions of letters from the likes of Benjamin Franklin, Abraham Lincoln, Harriet Tubman, Mark Twain, Marie Curie and Nikola […]
Rural Carrier Wendy Pollard was recently delivering mail in a Comstock Park, MI, subdivision when a little boy startled her. She had stopped at a mailbox when the 3-year-old ran toward her vehicle, climbed through the driver’s window, tumbled into her lap and grabbed the steering wheel, refusing to let go. Pollard immediately turned off […]
The Postal Service is continuing to seek nominations for its annual USPS Sustainability Excellence Awards, which recognize functions, areas, districts, facilities and teams that contribute to a sustainable workplace. Reducing greenhouse gases, conserving energy and other sustainability initiatives are important parts of Delivering for America, the organization’s 10-year plan to achieve financial sustainability. One USPS Sustainability Excellence […]
A lead from an employee in Pennsylvania 1 District has resulted in a deal worth more than $73,000 for the Postal Service. When Acting District Marketing Manager Doug French answered a customer’s phone call about how to prepare a first-class mailing, he realized it might qualify for a special rate because of the volume. He […]
It was a summer Friday last year during Irish Fest, a major event in Milwaukee, when Andrew Gebhardt spotted trouble. The letter carrier was training at a driving skills course when he saw an older vendor fall at the adjacent festival site. Gebhardt rushed to help the woman, whose forehead was bleeding profusely. The Postal […]
Postal Service employees can participate in “Managing Stress During Turbulent Times,” an upcoming webinar. The 30-minute session, hosted by the University of Phoenix, will focus on five stress-management tips and will be offered Tuesday, March 22, at the following times: 12:15 p.m., 5:15 p.m. and 8:30 p.m. EDT. Employees must register on the webinar website. […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Jeffrey A. Conway was named field labor relations support manager. He previously served as field labor relations headquarters manager. • Marcellina R. Del Pizzo was named New York 3 District manager. She previously served as the Manhattan, NY, postmaster. • Donald […]
The Postal Service is continuing a pilot program to add more tractor-trailer operators, who play an important role in the organization by transporting mail and packages from processing and distribution centers to other facilities in the USPS network. The program, which began last year, is geared toward motor vehicle operators (MVOs) who have a Class […]
Rural Carrier Associate Karrie McCullouch was recently making deliveries in Croghan, NY, when she noticed an unfamiliar dog outside a residence. She then heard someone yelling in the distance and thought it may have been the animal’s owner calling it home. However, as McCullouch started to drive off, she saw an older customer lying on […]
The Mountain Flora and African Daisy Global stamps will be available on March 14. The Mountain Flora stamps, announced in November, will feature hand-drawn illustrations, refined digitally, of four flowers that grow in mountain areas: pasqueflower, Woods’ rose, wood lily and alpine buttercup. An important part of the natural world, wildflower habitats support a variety […]
A Texas letter carrier’s sales lead has resulted in a shipping deal worth more than $84,000 for the Postal Service. Douglas Dworshak, who works at the Plano Northwest Post Office, talked with a business customer on his route who was interested in saving money on shipping. He submitted a lead through Customer Connect, a joint […]
The federal government has approved a second round of free COVID-19 tests for the public. As of March 7, addresses that have received four tests already can order four more through covidtests.gov or special.USPS.com/testkits. The tests also can be ordered by calling 800-232-0233 (TTY 888-720-7489). The kits are sent through First-Class Package Service, and by […]
Rural Carrier Associate Susan Thompson was delivering mail on a blazing summer day last year in Mount Vernon, TX, when she heard a customer yelling for help. Thompson rushed to aid the woman, who had fallen in her yard an hour earlier and lost all feeling on one side of her body. The Postal Service […]
The Johnny Cash song featured in the Postal Service’s latest TV campaign, “We Go Everywhere,” is catchy. […]
Sometimes the news can be saddening, maddening or overwhelming. Stories about war, the continued threat of COVID-19 and other negative events may wear down the spirit. The Postal Service wants to remind all employees, especially those who have been affected directly or indirectly by recent events, that the Employee Assistance Program is there to help […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Krista L. Becker was named mailing services director. She previously served as new solutions manager. • Thomas O. Billington III was named Texas 3 District manager. He previously served as Florida 1 District manager. • Michael Di Pippa was named the […]
Title IX, a set of four stamps celebrating the 50th anniversary of the civil rights law prohibiting sex discrimination in educational entities receiving federal funds, was dedicated March 3 in Washington, DC. Amber McReynolds, a member of the Postal Service Board of Governors, spoke at the event, which was held at the U.S. Department of […]
Letter Carrier Rebecca Granberg was recently delivering mail in a Darlington, WI, neighborhood when she heard a customer screaming for help. Granberg rushed to aid the woman, who had fallen off a ladder in her home and injured herself. The Postal Service employee immediately called 911 and comforted the customer until emergency responders arrived. The […]
The “Heroes’ Corner” column about Rural Carrier Kaci Hough — who rescued an elderly Raleigh, MS, customer from a swarm of hornets — was amazing. It certainly shows Postal Service employees can meet many challenges. […]