It was a summer Friday last year during Irish Fest, a major event in Milwaukee, when Andrew Gebhardt spotted trouble. The letter carrier was training at a driving skills course when he saw an older vendor fall at the adjacent festival site. Gebhardt rushed to help the woman, whose forehead was bleeding profusely. The Postal […]
Postal Service employees can participate in “Managing Stress During Turbulent Times,” an upcoming webinar. The 30-minute session, hosted by the University of Phoenix, will focus on five stress-management tips and will be offered Tuesday, March 22, at the following times: 12:15 p.m., 5:15 p.m. and 8:30 p.m. EDT. Employees must register on the webinar website. […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Jeffrey A. Conway was named field labor relations support manager. He previously served as field labor relations headquarters manager. • Marcellina R. Del Pizzo was named New York 3 District manager. She previously served as the Manhattan, NY, postmaster. • Donald […]
The Postal Service is continuing a pilot program to add more tractor-trailer operators, who play an important role in the organization by transporting mail and packages from processing and distribution centers to other facilities in the USPS network. The program, which began last year, is geared toward motor vehicle operators (MVOs) who have a Class […]
Rural Carrier Associate Karrie McCullouch was recently making deliveries in Croghan, NY, when she noticed an unfamiliar dog outside a residence. She then heard someone yelling in the distance and thought it may have been the animal’s owner calling it home. However, as McCullouch started to drive off, she saw an older customer lying on […]
The Mountain Flora and African Daisy Global stamps will be available on March 14. The Mountain Flora stamps, announced in November, will feature hand-drawn illustrations, refined digitally, of four flowers that grow in mountain areas: pasqueflower, Woods’ rose, wood lily and alpine buttercup. An important part of the natural world, wildflower habitats support a variety […]
A Texas letter carrier’s sales lead has resulted in a shipping deal worth more than $84,000 for the Postal Service. Douglas Dworshak, who works at the Plano Northwest Post Office, talked with a business customer on his route who was interested in saving money on shipping. He submitted a lead through Customer Connect, a joint […]
The federal government has approved a second round of free COVID-19 tests for the public. As of March 7, addresses that have received four tests already can order four more through covidtests.gov or special.USPS.com/testkits. The tests also can be ordered by calling 800-232-0233 (TTY 888-720-7489). The kits are sent through First-Class Package Service, and by […]
Rural Carrier Associate Susan Thompson was delivering mail on a blazing summer day last year in Mount Vernon, TX, when she heard a customer yelling for help. Thompson rushed to aid the woman, who had fallen in her yard an hour earlier and lost all feeling on one side of her body. The Postal Service […]
The Johnny Cash song featured in the Postal Service’s latest TV campaign, “We Go Everywhere,” is catchy. […]
Sometimes the news can be saddening, maddening or overwhelming. Stories about war, the continued threat of COVID-19 and other negative events may wear down the spirit. The Postal Service wants to remind all employees, especially those who have been affected directly or indirectly by recent events, that the Employee Assistance Program is there to help […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Krista L. Becker was named mailing services director. She previously served as new solutions manager. • Thomas O. Billington III was named Texas 3 District manager. He previously served as Florida 1 District manager. • Michael Di Pippa was named the […]
Title IX, a set of four stamps celebrating the 50th anniversary of the civil rights law prohibiting sex discrimination in educational entities receiving federal funds, was dedicated March 3 in Washington, DC. Amber McReynolds, a member of the Postal Service Board of Governors, spoke at the event, which was held at the U.S. Department of […]
Letter Carrier Rebecca Granberg was recently delivering mail in a Darlington, WI, neighborhood when she heard a customer screaming for help. Granberg rushed to aid the woman, who had fallen off a ladder in her home and injured herself. The Postal Service employee immediately called 911 and comforted the customer until emergency responders arrived. The […]
The “Heroes’ Corner” column about Rural Carrier Kaci Hough — who rescued an elderly Raleigh, MS, customer from a swarm of hornets — was amazing. It certainly shows Postal Service employees can meet many challenges. […]
The Postal Service is reminding employees that transparency and sharing information with the public is not only a hallmark of good government, it’s often required by law. If you are working on a response to a Freedom of Information Act (FOIA) or other request for information, keep in mind: • Individuals often have a right, […]
The Postal Service is spotlighting the efforts of retail associates during Clerks Care Week, which is March 5-11. The Clerks Care program allows retail associates, call center agents, and machine and distribution clerks to pass on sales tips. Clerks Care has brought in more than $1.4 billion since it began in 2013. It was the […]
In observance of National Consumer Protection Week (March 6-12), the Postal Inspection Service is focusing on an age-old scam with a pandemic-era twist: the work-at-home scheme. Many reputable companies allow employees to work from home, of course, especially during the coronavirus pandemic. But the adage “If it sounds too good to be true, it usually […]
A Saturday afternoon bicycle ride recently took a dangerous turn for an older customer in Ballwin, MO: The man suffered a heart attack and called 911 before collapsing alongside a road. Fortunately, Letter Carrier Eric Myers was driving home from work at the time and spotted him. Myers, a military veteran with lifesaving training, immediately […]
March is National Colorectal Cancer Awareness Month, a time to learn about a disease that affects the colon or rectum. Nearly all colorectal cancers begin as precancerous polyps — abnormal growths — in the colon or rectum. Polyps and colorectal cancer don’t always cause symptoms, especially at first. According to the Centers for Disease Control and […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Angela L. Bye was named Sacramento, CA, postmaster. She previously served as Colorado-Wyoming District’s operations integration manager. • Stan M. Franke was named Central Area’s customer relations director. He previously served as Wisconsin District’s customer relations manager. • Jewel Morrow, the […]
Rural Carrier Yolanda Bonnett was delivering mail on a summer day in a Martinez, CA, neighborhood when she noticed suspicious activity. Bonnett alerted a resident, who called 911. Responding officers found an incoherent man behind the resident’s home and took him into custody to receive a medical evaluation. “The neighbors around this area are very […]
A lead from a secretary in the California 3 District office in Santa Clarita has resulted in a deal worth $69,000 for the Postal Service. Thi Han doesn’t have daily interactions with customers, but when a caller with questions about advertising with USPS rang her extension by mistake, she didn’t let the opportunity to help […]
The Postal Service has released a statement underscoring its commitment to environmental responsibility and stewardship. The Commitment to Environmental Excellence, signed by Postmaster General Louis DeJoy, provides a framework for understanding the organization’s sustainability goals. The document states that the Postal Service is committed to making sustainability a priority at all levels of decision-making and […]
Regina Bugbee and Thomas Hutchinson took top honors in the National Engagement Leader of the Year Awards. Bugbee is Maine-New Hampshire-Vermont District manager. Hutchinson is a business intelligence manager for the chief customer and marketing officer at USPS headquarters in Washington, DC. “Regina and Thomas truly lead by example,” said Jeryl Wilson, diversity, equity and […]
Rural Carrier Stacey Dolan was delivering mail on an icy day last year in Litchfield, CT, when she came upon two customers in a moment of crisis outside their home. One had slipped and fallen and couldn’t get up, and the other was unable to assist. Dolan rushed to their aid and safely helped the […]
“Beloved botanical” — the article about why people mail love letters to the Bridegroom’s Oak tree in Germany — was marvelous. I especially enjoyed learning that a letter carrier found his true love because of the tree. […]
The Postal Service has launched USPS Connect, a set of four delivery solutions that leverages ongoing network improvements, new equipment, new pricing and enhanced operational precision to meet evolving business needs. “USPS Connect provides businesses of all sizes what they have been asking for — an affordable way to meet consumer demand for fast delivery,” […]
The Postal Service recently updated usps.com’s Election Mail section to ensure that voters and election officials have the information needed to successfully use the U.S. Mail to participate in the electoral process. The section, located at usps.com/votinginfo, now includes links to Kit 600, 2022 Official Election Mail Kit, as well as new versions of Publication […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Elke Reuning-Elliott, Product Management mailing services director, retired Jan. 31 after 22 years with USPS. • Daniel M. Reyes III was named Oklahoma City postmaster. He previously served as El Paso, TX, postmaster. • Corey D. Richards was named South Carolina […]