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Handled with care

Texas employee’s tip leads to deal

So Yeon Kim, a Coppell, TX, mail handler, used the Mail Handlers program to help generate new revenue for USPS.

A sales lead from a mail handler in Texas has resulted in a shipping deal worth more than $340,000 for the Postal Service.

So Yeon Kim, who works at the North Texas Processing and Distribution Center in Coppell, knew about a company that needed shipping assistance.

She submitted a lead through the Mail Handlers program, which allows them to pass along information about businesses that could benefit from USPS products and services.

The program is supported by the National Postal Mail Handlers Union.

USPS Sales team members followed up with the customer and closed a deal worth $341,506 in new estimated annualized revenue for the Postal Service.

Sales generated from Mail Handlers program leads are included in the USPS Every Lead Counts campaign to raise revenue through sales leads from employees.

“So Yeon Kim noticed a customer in need and got them assistance,” said Dorothy Muir, a small-business specialist at USPS headquarters in Washington, DC. “Not only is the customer happy, but the Postal Service has new revenue as a result.”

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

The Small Business and Lead Generation Programs Blue page has more information about Mail Handlers and the other employee lead programs: Business Connect, Clerks Care, Customer Connect, Rural Reach and Submit a Lead.