Letter Carrier Jacob Pierce was recently delivering mail in Monmouth, IL, when he encountered a crisis at a customer’s home: Pierce saw that the porch was on fire, so he sprang into action. The Postal Service employee immediately called 911, then grabbed a garden hose attached to the house and extinguished the blaze. Firefighters soon […]
A new video reminds Postal Service employees of the importance of the open season benefits enrollment period. The video — “2022 Open Season,” available on LiteBlue — notes that employees’ circumstances may change from year to year. For example, some employees may want to add a dependent to their plan, while others may determine […]
Jesse Moore joined what was then called the Post Office Department on Nov. 20, 1962. He had just left the U.S. Air Force, where he says he spent a lot of time on kitchen patrol and mess hall duty. In comparison, “Postal work was an easy choice,” said Moore, a mail processing clerk. During his […]
Postmaster General Louis DeJoy made stops in Nevada and California recently, speaking at industry gatherings and meeting with employees at several work sites. He addressed multiple topics during the visits, including efforts to construct modern, streamlined facilities to improve the movement of mail and packages; ongoing investments in postal infrastructure; and the conversion of precareer […]
Do you know colleagues like William Goddard, a rural carrier in Martins Ferry, OH, who saved an autistic 5-year-old boy alone on a busy highway, darting in and out of traffic? We want to know about them, too. USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and […]
I love the Postal Service’s “Holiday Ready” TV ad. It is great. […]
The Postal Service wants to remind all workers that it is important to complete or update beneficiary information as soon as possible. This simple task takes just a minute or two and can save a lot of heartache down the line. The Life Changes LiteBlue page, a one-stop shop for updating employee information, makes it […]
A sales lead from a retail associate in Maine has resulted in a shipping deal worth more than $90,000 in new revenue for the Postal Service. Hannah Smith, who works at the Blue Hill Post Office, had been working with a customer on setting up online postage. Smith then submitted a lead through Clerks Care, […]
A recent wide-ranging discussion with Postmaster General Louis DeJoy is featured in a new video on Duke University’s website. DeJoy kicked off the Fuqua Business School’s Distinguished Speakers Series for the academic year by sitting down with the school’s dean, Bill Boulding. DeJoy shared stories about his background and his first two years as the […]
The Postal Service’s “Holiday Ready” TV commercial is good. […]
Letter Carrier Maurice Beckwith was recently delivering mail in Starkville, MS, when he spotted a customer in crisis: The woman was unconscious in her parked car with the driver’s door open. Beckwith rushed to her aid, called 911 and was advised to perform CPR while paramedics were dispatched to the scene. Emergency responders soon arrived […]
The Postal Service is reminding employees to use PostalEASE to enroll in the Federal Employees Health Benefits Program or the USPS Health Benefits Plan. PostalEASE can be accessed from the Benefits Enrollment Changes section of the Open Season LiteBlue page, or by calling the employee service line at 877-477-3273 and selecting option 1. The Federal […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Fiona E. Chicosky was named facilities planning director. She previously served as facilities requirements manager. • Yulonda Francis-Love was named Louisiana District manager. She previously served as the Arlington, TX, postmaster. • Kathy J. Hand, the Omaha, NE, Processing and Distribution […]
USPS business lead development specialists are taking on a new role: ambassador for the organization’s new Delivering for Main Street small-business initiative. Developed by the Small Business Solutions team, Delivering for Main Street has three components: • The Employee Engagement Lead Generation Program, which encourages all employees to look for new revenue opportunities and submit […]
Registration has opened for USPS Operation Santa, the annual program that allows people to “adopt” letters to help Santa Claus grant holiday wishes to others experiencing hardship. Beginning Nov. 14, anyone wanting to adopt a letter can go to USPSOperationSanta.com, select the registration link and follow the prompts. For security reasons, all prospective adopters must […]
The Hurricane Ian videos are a testament to how our customers truly feel about the U.S. Postal Service. I have been a team leader for the disaster/hurricane recovery team. We are not just a company to our customers; we are a sympathetic ear to listen to them while they express their personal experience of loss […]
Letter Carrier Terresa Rolland was recently delivering mail on a hot day in Atwater, CA, when she spotted an 89-year-old customer in trouble: The woman had fallen while tending her front yard and couldn’t stand up on her own. Rolland rushed to the customer’s aid and safely got her on her feet and inside her […]
A federal benefits administrator is offering a virtual fair available to Postal Service employees throughout open season. The fair will include information from carriers affiliated with the Federal Employees Health Benefits (FEHB) Program, the Federal Employees Dental and Vision Insurance Program (FEDVIP), flexible spending accounts (FSAs) and BENEFEDS, the portal that handles FEDVIP and FSA […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Carolina P. Catalan, commerce and business solutions integration and support manager, was named to a special assignment working on the plant modernization project. Elisa Fion, employment policy and programs manager, was named acting commerce and business solutions integration and support manager. […]
The Postal Service’s processing and distribution operation has added thousands of employees and more than 100 package sorting machines and other pieces of equipment in preparation for this year’s holiday delivery season. More than 5,300 precareer employees have been converted to career status and more than 15,000 temporary employees have been hired since October for […]
Do you know colleagues like Jeffrey Wilson, a letter carrier who averted a gas leak disaster in a Rochester, NY, neighborhood? We want to know about them, too. USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program is based on […]
I am absolutely excited for the new Love stamps, highlighted in the “23 for ’23” article. The designs are so cute and fun. I hope there will also be pins of the stamps and maybe a T-shirt or two with the release. […]
A new Lean Six Sigma campaign by the chief retail and delivery officer’s organization aims to get retail outlets shipshape for the holidays. USPS and other organizations around the world use the popular business methodology to boost efficiency and reduce waste. The “6S” initiative uses six steps, each beginning with an S, to ensure that […]
A sales lead from a rural carrier in Maryland has resulted in a shipping deal worth nearly $55,000 for the Postal Service. June Davis, who works at the Glenn Dale Post Office, noticed that the package volume for a business on her route was increasing. She submitted the company’s information through Rural Reach, a program […]
The Postal Service’s new holiday TV ad began airing Nov. 1. The commercial, titled “Holiday Ready,” takes customers on a road trip showcasing postal employees in festive-named locations across the United States while spreading the message of USPS delivering for America. “From Holiday Hills, IL, to Rudolph, WI; from Santa Claus, IN, to Snowflake, AZ; […]
The “23 for 23” article highlights some great stamps planned for next year. I love the variety. […]
James Lange, a rural carrier associate, was delivering mail on a scorching July day in Omaha, AR, when he spotted a customer in distress in a yard outside a residence. Lange rushed to check on the man, called 911 and comforted him until emergency responders arrived. The customer was hospitalized for treatment of a heart […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Joy M. Hawkins, the Central Massachusetts Processing and Distribution Center plant manager, was named the Northwest Rochester, NY, Processing and Distribution Center acting plant manager. • Earl L. Johnson Jr. was named addressing and geospatial technology director. He previously served as […]
Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 14. A variety of health, vision and dental coverage is available through the following plans and programs: • Federal Employees Health Benefits (FEHB) Program; • USPS Health Benefits Plan (USPSHBP), for noncareer […]
Tammy Braley, a complaints and inquiry clerk at the Charleston, WV, Post Office, was recognized in the fall issue of The Eagle magazine for her volunteer work. Braley lives in the nearby community of St. Albans, where she organized the Keep It Beautiful Walk, in which volunteers pick up litter, pull weeds, plant flowers and […]