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Through the fire

The Postal Service is continuing to deliver mail and packages in California despite a series of devastating fires sweeping through the state. In Northern California, a blaze destroyed 175 homes and businesses and prompted the Lower Lake Post Office to temporarily re-locate to nearby Clearlake. “People are scared,” said Lower Lake Postmaster Ben Lovato. The […]

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Season’s greetings

It’s never too early to get in the holiday mailing spirit. Just ask St. Louis Letter Carrier Eric Kazee, who’ll be featured in this year’s holiday point-of-purchase (POP) lobby signage. The signs will reflect this year’s holiday message, which is meant to inspire confidence in USPS products and services. The holiday POP kits will be […]

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Acing it

The USPS Remote Encoding Center was preparing to install a new computerized system last year when the team overseeing the project ran into a problem: They didn’t have enough computers. The center, located in Salt Lake City, helps determine where poorly addressed mail and parcels should be delivered. The team determined they needed approximately 600 […]

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News flash

Want a faster way to reach Link mobile, the new mobile-friendly version of the Postal Service’s daily news site? You can create a shortcut by “pinning” the site to the home screen of any mobile device. The instructions vary depending on the type of device used: • Apple. If you have an iPhone or an […]

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Kristina Chase, Belmont, MI

A rural carrier’s usual stop for fuel took an unusual twist recently. Kristina Chase of Belmont, MI, wondered why K-9 units were at the gas station. She soon learned that a search was underway for a missing 10-year-old boy. After she fueled up, bought water and got a description of the boy, Chase continued delivering […]

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Summer success

Many of the 35 college students who spent the summer interning with USPS completed projects that helped the organization innovate and become more efficient. For example, Engineering Systems intern Dan Radtke designed and manufactured a tray transfer device to improve mail automation. The design could be patented for the Postal Service. “Our group was energized […]

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Appalachian tale

How did Appalachian District become a national leader in on-time Standard Mail deliveries? By being proactive, district leaders say. Standard Mail includes catalogs, circulars and direct mailpieces. The district’s Standard Mail composite score during fiscal 2016’s third quarter (April 1-June 30) was 98.33 percent, almost two points higher than the Postal Service’s record-breaking national performance. […]

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Helping hand

Paper or air? At the Rapid City, SD, Post Office, it’s a question of cost versus benefits. For years, the office stocked its seven restrooms with paper towels for employees to dry their hands. This added up to 240,000 paper towels a year — or the equivalent of 2,010 kilograms of carbon dioxide emissions, 20 […]

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Blue is green

Got empty toner and inkjet cartridges? If so, don’t toss them. Recycle them instead through the USPS BlueEarth Federal Recycling Program, which allows you to recycle all types of used toner and inkjet cartridges. This supports the Postal Service’s sustainability efforts and helps generate revenue. To begin recycling, log onto BlueEarth.usps.gov and select “Get started […]

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David Edwards, Portland, OR

Adriana Diaz, the Olympic athlete who recently expressed her postal pride, is sensational. I also compete in table-top tennis tournaments, but not at her level. If she doesn’t win in the Rio Olympics, look out in 2020 because she’ll be a force to be reckoned with. […]

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Matthew Sullivan, Vienna, VA

Letter Carrier Matthew Sullivan was delivering mail recently in Vienna, VA, when a woman lost control of the dog she was walking. The dog bolted, causing the woman to fall on the pavement, where she lay unconscious and bleeding profusely. Sullivan asked a neighbor to call 911 and stayed with the woman until emergency responders […]

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USPS financial results

The Postal Service has reported operating revenue of $16.6 billion for fiscal 2016’s third quarter (April 1-June 30), excluding a $1.1 billion change-in-accounting estimate recorded during the quarter. Shipping and package revenue grew by $645 million, or 18 percent, when compared to the same period last year. “We continue to post double-digit gains in package […]

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Amazing animals

A new video takes viewers behind the scenes of the recent Pets stamps dedication ceremony. The 1-minute clip shows highlights from Chief Marketing and Sales Officer James Cochrane’s remarks, as well as comments from USPS Board of Governors Chairman James Bilbray and Western Area Communications Program Specialist David Rupert. The 20 Pets stamps showcase favorite […]

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Postcard proposal

Forget “Wish you were here.” Try “Will you marry me?” A recent National Postal Museum event about postcards ended with one attendee proposing marriage to his girlfriend. The Washington, DC, museum held the gathering to celebrate a new exhibition about PostSecret, a public art project in which people write a secret on a postcard and […]

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Are you current?

The Postal Service reminds you to keep your mailing address updated online. This allows USPS to communicate with you, including sending you information about health benefits and other important topics. To check your address or update it, go to LiteBlue and select the “Change of Address” option in the rotating carousel in the center of […]

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Timothy Brown, Knoxville, TN

A recent boat outing in Tennessee took a harrowing turn when a small child alone in a vehicle on a boat ramp accidentally knocked the vehicle out of gear, sending it plunging into frigid water. The boy’s grandfather, who was loading his boat onto a trailer, rushed into the water to rescue the child, handing […]

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Right of way

The Postal Service and its highway contract suppliers have increased the number of tractor-trailers that run on alternative fuels, part of the organization’s broader efforts to become more sustainable. In fiscal 2015, USPS suppliers used 72 tractor-trailers that run on natural gas — up from 39 such vehicles one year earlier. This increase more than […]

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Information, please

The Postal Service recently honored seven employees who efficiently fulfilled Freedom of Information Act (FOIA) requests from news media outlets and other organizations. The honorees are: Anthony Alverno, a global business attorney in Legal Junemarie Brandt, a research analyst in the Historian’s Office Sheila Dawson, a contractor in the Privacy and Records Office Tony Joy, […]

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VIP visitor

Talk about a very important postal visitor. The Utuado, PR, Post Office recently received a visit from Adriana Diaz, who is slated to compete this week in the Rio Summer Olympics. Adriana, a 15-year-old table tennis player, was born and raised in Utuado. She dropped by her hometown Post Office at the request of Postmaster […]

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Sara Hauck, Marshfield, WI

When Marshfield, WI, Letter Carrier Sara Hauck was delivering mail recently and a longtime customer was not sitting in her usual chair, Hauck suspected something was wrong. She found the woman unresponsive on her kitchen floor and called 911. The customer was briefly hospitalized for low blood sugar and injuries sustained in the fall. In […]

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