Letter Carrier Philip Davis was making deliveries in Beech Grove, IN, last December when he grew worried about an older customer who lives alone and had not picked up the previous day’s mail as usual. Davis contacted local police and asked officers to check on the man, but they were unable to reach him. The […]
Postmaster General Megan J. Brennan’s latest “Business Focus” video updates USPS employees on service improvements, efforts to develop a 10-year business plan for the organization and other topics. The Postal Service’s latest data trends show improvements in on-time performance, Brennan reports. The organization is using this information to drive process improvements and to deliver more […]
The Postal Service is highlighting employees who meet their customers’ needs in the latest #PostalProud initiative. Beyond the Blue, which launched July 1, features employees discussing who their customers are and how they serve them. In one post, Beverly Alexander, a Greenville, SC, retail associate, says she gets “a great feeling” from supporting her customers’ […]
Thursday, July 4, is Independence Day, the annual holiday that commemorates the adoption of the Declaration of Independence in 1776. Independence Day holds special significance for the Postal Service, whose history is closely tied to the nation’s birth. The organization traces its roots to July 26, 1775, when Benjamin Franklin was appointed Postmaster General by […]
To help mark the recent arrival of the George H.W. Bush stamp, here are some facts about the 41st president. 1. Public service was part of Bush’s life from the beginning. Bush was the son of Prescott Sheldon Bush, a U.S. senator from Connecticut. He credited his father with teaching him about duty and service, […]
Jeffrey Miller had planned only to serve as the videographer at his cousin’s recent wedding, but he ended up delivering the bride’s ring, too. Miller, a general clerk at the Milwaukee Processing and Distribution Center, was at the Friday wedding rehearsal of his cousin, John Miller, and bride-to-be, Elizabeth Duff, last month, when she had […]
Marvin Gaye has his own stamp — and now he has his own Postal Service station, too. Dockweiler Station in Los Angeles was renamed for the influential singer last week during a ceremony that featured members of Gaye’s family, USPS employees, community leaders and others. “This is so amazing. … You can buy a stamp […]
A new Postal Service video features highlights from the recent dedication ceremony for the “Little Mo” stamp. Maureen Connolly Brinker (1934-1969), nicknamed “Little Mo,” was the first woman to win all four major tennis tournaments in a calendar year. “I can attest to how hard it is to win tournaments, let alone grand slams, because […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.84 percent during the week ending June 21, up from one week earlier. Western (98.07 percent) led the areas, while Dakotas (99.09 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
“Sesame Street’s” 50-year history of helping kids grow smarter, stronger and kinder was hailed during the June 22 dedication ceremony for the Sesame Street stamps. “It is safe to say that at some point, all of us have wanted to live on Sesame Street,” said Luke T. Grossmann, the Postal Service’s finance and planning vice […]
The following message is from Postmaster General Megan J. Brennan: The Postal Service provides the nation with a vital delivery platform that sustains and propels American commerce and binds the nation together by serving every American business and residential address. Because of a dramatic shift in market dynamics over more than the past decade, and […]
If you haven’t completed your Postal Pulse employee survey, you must do so before Friday, June 14, at 11:59 p.m. EDT. The survey, which began last month, is a tool in the Postal Service’s efforts to improve its workplaces. It takes about 5 minutes to complete the survey, which has 13 questions and a comment box […]
The mediation process between the Postal Service and the American Postal Workers Union (APWU) has concluded. USPS and the union will move forward with interest arbitration. “The Postal Service is prepared to put on a strong economic and operational case in interest arbitration to justify its bargaining proposals and achieve an agreement that is fair […]
President Trump has ordered U.S. flags flown at half-staff to honor the victims of the mass shooting in Virginia Beach, VA. Flags should be flown at half-staff until sunset Tuesday, June 4. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. The […]
The Postal Service and the National Rural Letter Carriers’ Association (NRLCA) have reached a tentative agreement on a new three-year labor contract that covers approximately 131,000 employees represented by the union. “This agreement is responsible, fair to our employees and in the best interest of the organization and our customers,” said Labor Relations Vice President […]
Do you know colleagues like Shakilya Vincent, a Battleboro, NC, retail associate who came to the aid of customer who felt faint — later earning praise from the woman in a heartfelt letter of thanks? We want to know about them, too. USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees […]
I really enjoy reading Link. […]
Pompano Beach is one of many Florida communities with a large population of older customers, many of whom are discovering a feature that makes life a little easier: Informed Delivery. “Seniors like it because they digitally preview the mail, and if it’s raining, they don’t go to the mailbox right away,” said Frank Mariano, the […]
My name is James Milburn Jr., and I’m a Computerized Forwarding System clerk at the Merrifield, VA, Processing and Distribution Center. I handle mail with addresses that machines can’t read, as well as mail that needs to be forwarded to customers who’ve moved. I joined the Postal Service 38 years ago, but I’ve only worked […]
What did you think of Link’s coverage this month of the National Postal Forum in Indianapolis? Did you learn anything from the Military Appreciation Month-themed edition of “The List”? What was your opinion of the “On the Job” profiles of Andrea Avery, the Postal Inspection Service’s national public information officer, and Patricia Manzolillo, the agency’s […]
The Postal Service is reminding employees that the Federal Long Term Care Insurance Program is one of the health care options available to them. The program, also known as FLTCIP, provides long-term care insurance for employees and loved ones who might otherwise use savings and other assets to cover these costs. Most employees purchase the […]
The Postal Service has reported its financial results for fiscal 2019’s second quarter (Jan. 1- March 31). Here are some highlights: • Revenue. Total revenue was $17.5 billion, essentially flat from the same period one year earlier. First-Class Mail revenue declined 3.3 percent, while Marketing Mail revenue declined 3.9 percent. Shipping and packages revenue increased […]
The Postal Service and the mailing and shipping industry are bridging physical and digital marketing channels to meet consumer needs, Postmaster General Megan J. Brennan told business leaders May 6. “New combinations of physical and digital are proving to be a growth opportunity for our industry,” Brennan said. “Organizations see significant increases in sales that […]
A Lego-loving boy in Kenosha, WI, has surprised his favorite Postal Service employee once again. Mitchell Hoepner, the 12-year-old boy who gave Letter Carrier Michelle Badham a replica LLV he made from Lego building blocks during the winter, was a surprise guest at a recent Post Office ceremony where Badham was recognized for her service. […]
Richard Sherrill was working as a musician at Walt Disney World in 1974 when he landed a memorable side job: playing percussion for Marvin Gaye, who came to Orlando, FL, to perform on Thanksgiving Day. “The stadium was packed with screaming Marvin Gaye fans,” Sherrill said. “It was a good gig.” Sherrill, who is now […]
I truly loved reading “Reliable voice,” the “On the Job” story about 92-year-old USPS telephone operator Harris London. She is inspiring. Thanks for all you do, Harris. […]
USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are often the first to notify emergency personnel when […]
What did you think of Link’s recent story about John Vick, the Brooklyn, NY, letter carrier who has more than 5,000 hours of sick leave? Did you learn anything new from the explanation about the Thrift Savings Plan? What was your opinion of the “On the Job” profile of Stacey Martin, Greater South Carolina District’s […]
Are you a Postal Service employee who falls under the Civil Service Retirement System (CSRS)? If so, you should know that your retirement income is partly based on the annuity you’ve established. You also have the option to contribute to the Thrift Savings Plan (TSP), which can increase your income in retirement. Although there is […]
My name is Bob Dixon, and I’m the product technology innovation director at USPS headquarters in Washington, DC. I help develop products and services that meet our customers’ needs in the digital age. I have the best job in the Postal Service. I get to work with businesses, customers and internal clients to figure out […]