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Submit a Lead

Every Postal Service employee can help the organization grow its revenue. Through Submit a Lead, employees who are not eligible to participate in the Customer Connect, Rural Reach, Clerks Care or Mailhandlers lead generation programs can still help target new business revenue. Here’s what you should know: • Submit a Lead allows everyone to contribute […]

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Going up

The U.S. State Department has announced the passport acceptance fee will soon increase from $25 to $35. Beginning Monday, April 2, USPS passport acceptance facilities should collect the new acceptance fee. Other fees for passport application services will remain the same. The $10 acceptance fee increase only applies to U.S. passport applicants who use the […]

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Amber Kohn, Herrin, IL

Rural Carrier Amber Kohn was delivering mail recently in Herrin, IL, when a car in front of her began weaving on the road. Kohn saw the driver slump forward as the car slowed and rolled toward a culvert. The Postal Service employee pulled over, ran to the car and safely accessed it to put it […]

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Hailing Horne

Lena Horne was honored by USPS this week both as a trailblazer in Hollywood for women of color and an important civil rights activist. During the Jan. 30 dedication ceremony for the new Lena Horne stamp in New York City, speaker after speaker hailed Horne’s contributions to the entertainment industry and the civil rights movement. […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.38 percent during the week ending Jan. 26, up from one week earlier. Dakotas (98.89 percent) topped the districts, while Western (97.89 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]

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African-American History Month

USPS will celebrate African-American History Month, which begins Feb. 1. “The Postal Service is proud to commemorate African-American History Month,” said Postmaster General Megan J. Brennan. “Throughout history, African-Americans have played an integral role in our organization’s success, and we look forward to honoring their ongoing contributions.” In the early 20th century, many African-Americans found steady, […]

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In the loop

“Timing is Everything,” a new animated video from the Postal Service, shows how USPS uses Informed Visibility to let marketers know when their mail is delivered. Informed Visibility provides near-real-time notifications that keep marketers in the loop when their direct mailings are being processed, transported and sorted by the Postal Service. Similarly, GPS notifications alert […]

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Tait Francis, Clearfield, UT

Clearfield, UT, Rural Carrier Associate Tait Francis was recently delivering mail when he spotted smoke and flames billowing from the attic of a nearby home. Francis rushed to the front door and pounded on it until a resident answered, unaware of the calamity. While the Postal Service employee called 911, the woman and her two […]

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Rapid response

The latest “Engage” episode takes viewers out West. The 4-minute video features managers and supervisors in Western Area’s Dakotas District discussing their efforts to foster employees’ enthusiasm, involvement and commitment to their work. “Engagement is leadership. You’ve got to lead by example,” says Dakotas District Manager Douglas Stephens. “You can’t ask people to do things […]

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Easier tax prep

The Postal Service is offering a free benefit that makes it easier for employees who use TurboTax to file their taxes. These employees can now automatically upload information from their W-2 and 1095-C forms into TurboTax software. The data will remain safeguarded within USPS information systems and will only be uploaded into TurboTax if the […]

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Fast and free

Consumers who shop online want to get their merchandise delivered quickly and for free, new research shows. More than two-thirds of online shoppers expect free shipping, even if the item costs less than $50, according to a study last week by the National Retail Federation, the industry’s largest trade group. Thirty-eight percent of online shoppers […]

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Status symbols

The Postal Service logo is a well-known American symbol, but it hasn’t always looked the way it does today. Here’s how the postal insignia has evolved over time. 1. Mercury. In 1782, then-Postmaster General Ebenezer Hazard used an image of Mercury, the winged-messenger of the Roman gods, in his official postal seal. 2. Post rider. […]

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Karen Knapp, Spring Lake, NJ

Retail Associate Karen Knapp was on duty recently in Spring Lake, NJ, when she encountered a customer in crisis. The man, covered in blood, came into the Post Office and handed her a piece of outgoing mail. Knapp tried to determine what was wrong, but the man left without speaking, apparently in a state of […]

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Candid camera

A Hot Springs, AR, letter carrier was recently caught on video making the Postal Service proud. Steven “J.R.” Reynolds was delivering mail after a storm when he noticed a U.S. flag had been blown off a house. Reynolds, who works at Albert Pike Station, retrieved the flag and placed it back on the house. He […]

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Easy as 1-2-3

The Postal Service is continuing to test new equipment that makes it easier for customers in retail lobbies to drop off packages for shipment. The Automated Package Drop (APD) self-service machines allow customers to mail pre-paid and merchandise return parcels at their convenience. Customers press a button on the APD to start the transaction and […]

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Need to know

Influential influencer. Great Lakes Area Vice President Jacqueline Krage Strako was recently named one of the top businesswomen in the Chicago area. Strako received an Influential Women in Business Award, an honor that recognizes women executives for their professional achievements and community commitment. The Daily Herald Business Ledger gives the awards. Strako, who began her […]

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Tech talk

Surprised by our recent look at the Postal Service’s super-sized computer network? Hang onto your hats, because we’re about to blow your minds again, courtesy of Postal Facts. 1. The Postal Service’s lines are open. Information Technology supports and maintains more than 12,500 smartphones and 400,000 phone lines in nearly 32,000 facilities. 2. Information Technology […]

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