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Tools of the trade
Capital District employee’s cold call leads to big sale
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Heroes
Lori Trossen, Sheboygan, WI
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Tips of the Day
Value-Added Refunds
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Quotables
York, PA, Rural Carrier Amanda Geesey
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Mail
Nancy Wright, Lamoni, IA
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Link ExtraInvesting in USPS
Postal Service must continue improving, PMG says
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Multicultural calendar
Online resource available until June
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Tips of the Day
Change of address
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Quotables
San Juan, PR, Business Solutions Specialist Dalvin Ortiz
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Heroes
David Barron, Fayetteville, NY
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Mail
Patricia Courtney, Portland, OR
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Postal Bulletin
New issue highlights Mail Transportation Equipment
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Delivery done right
Accurate, friendly deliveries boost customer service
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American valor
Medal of Honor stamps to be dedicated Memorial Day
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Yes, we scan
Honolulu District hits 98 percent in scanning
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Quotables
Severna Park, MD, Retail Associate Giles Alexander
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Tips of the Day
How’s my progress?
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Mail
Sarah Kelly, McAllen, TX
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Heroes
Susan Hindle, Meadville, PA
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Happy feet
Minnesota collection boxes decorated for winter
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‘Bigger than life’
Postal Service previews Maya Angelou stamp image
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‘Your Postal Podcast’
New edition highlights technology, mail for military recruits
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Scanning scorecard
Western Area, Salt Lake District still set the pace
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Mail
Barbara Keith, Leasburg, NC
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Heroes
Melinda Thompson, Greenfield, IN
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Tips of the Day
Spam
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Quotables
Santa Clarita, CA, Postmaster Gabriel Magdaleno, whose office achieved 99.06 percent in scanning for fiscal 2014
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Protecting customers
Inspectors secure suspected scammer’s extradition
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Heroes’ corner
Indiana rural carrier rescues puppies from a fire
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Fuel intentions
New delivery vehicles will be more efficient, CSO says