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Quotables
Philadelphia Vehicle Maintenance Facility Manager Luke Tretter
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Heroes
Debra Koskela, Osage, MN
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Tips of the Day
What’s SAL?
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Mail
Joseph Daily, Edison, NJ
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Dock and load
Paper forms eliminated through eInduction
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Cutting the line
Mobile devices helping reduce customer wait times
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Mail on wheels
Remembering the Post Office Department’s ‘mailsters’
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Quotables
Lillington, NC, Retail Associate Monique Bennett on her office leading Greensboro District in customer satisfaction scores
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Heroes
Devonna Brown, London, KY
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Mail
Tracie White, Arlington, VA
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Tips of the Day
Let customers know
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Sweet tweet
TV star Pauley Perrette praises New York carrier
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Runway ready
New York Fashion Week moves to Farley Post Office building
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Trust, but verify
Electronic postage verification for packages matures
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TV or not TV?
Retailer abandons plan to drop mailings for commercials
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Quotables
Pat Mendonca, senior director for the PMG, on the Postal Service’s latest Civil War stamps
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Tips of the Day
Accounting help
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Heroes
Troy Trull, Somerset, KY
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Mail
John Crowley, St. Louis
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Postal Bulletin
New issue highlights U.S. passports
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Revenue protection
Seamless acceptance automates verification process
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Happy returns
As always, USPS helps last-minute filers on Tax Day
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Crime Victims’ Rights Week
USPS, Inspection Service to help raise awareness
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Quotables
Stamps Mayor David Bright on Angelou’s stamp
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Tips of the Day
Searching the LMS course catalog
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Heroes
James Smith, Evarts, KY
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Mail
Cathie Rosauer, Ota, IA
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Hugs in the mail
Letter writing benefits children, Highlights editor says
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Scanning scorecard
National performance continues upward trend
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Call to order
Dynamic routing improves package sorting, delivery