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Heroes
Deborah Bilsky, Verona, WI
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Flag reminders
Different requirements for May 15-16 activities
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Scanning scorecard
New leaders emerge in performance standings
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Helping hands
Network fosters career connections
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Show and Tell
Colorado student studies USPS
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Quotables
Monroe, CT, Acting Customer Services Supervisor Bob Sherrick on Mobile Delivery Devices
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Tips of the Day
Defusing an angry customer
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Heroes
Virginia Ingle, Dover, FL
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Mail
Debra Jones, White Plains, NY
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Suppliers, in demand
Businesses honored for contributions to USPS
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Donation nation
Employees across U.S. join annual food drive
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Heroes’ corner
Florida rural carrier helps police catch thief
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Analyze this
Network Operations project featured at conference
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Quotables
Baltimore Letter Carrier Angus Smith on maintaining normalcy during the city’s recent turmoil
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Heroes
Stephen Hancock, High Point, NC
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Tips of the Day
What’s TACS?
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Mail
Nicole Harrell, Cleveland
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Package push
USPS making investments for future, CNBC reports
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Bearly famous
New Mexico Post Office honors Smokey Bear
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PMG Sustainability Excellence Award
Deadline for nominations is July 1
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Special celebration
New stamp honors Special Olympics World Games
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Heroes
Clifford Streit, Canton, NY
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Mail
Ella Rogers-Eggleston, Coppell, TX
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Tips of the Day
Restoring customer confidence
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Quotables
Layton, UT, Postmaster Shane Stricklan on reducing customer wait times
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Call of duty
Baltimore carriers keep mail moving
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Satisfied customers
Poll ranks mail delivery as top government service
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Link ExtraUSPS financial results
Packages up, mail down in second quarter
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Quotables
Eastern Area Safety Manager Bruce Goetz
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Tips of the Day
Accounting toolkits available